Pierre Ford of Seattle
Seattle, WA
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Always wonderful,caring people Paul Salazar and his team always go above and beyond In their service. I needed a new tire on a Friday before a holiday weekend and he got me back on Paul Salazar and his team always go above and beyond In their service. I needed a new tire on a Friday before a holiday weekend and he got me back on the road in record time. More
It was great, no back and forth negotiating on a price. I have bought 4 or 5 vehicles here. What I really like is the great selection of vehicles to choose from. I always tell people to go to Bill Pierre Fo I have bought 4 or 5 vehicles here. What I really like is the great selection of vehicles to choose from. I always tell people to go to Bill Pierre Ford in little old Lake City if you want a new or used car!! More
New car Stephen was nice and helpful. I drove the car with my wife and kids before buying it! It took less than two hours to get approved for finance, thanks Stephen was nice and helpful. I drove the car with my wife and kids before buying it! It took less than two hours to get approved for finance, thanks Darren, and leave with a new car. Very smooth and easy transaction. So far, the car runs great, I love it! More
Good Service at a Good Price I was pleased to take my car in for just an oil change service and that was just what I got. There was no trying to sell me additional services or th I was pleased to take my car in for just an oil change service and that was just what I got. There was no trying to sell me additional services or things my car did not need. More
Lock fix Ford had issued a recall for the door locks. Bill Pierre go me in within a few days and got it taken care of quickly, Ford had issued a recall for the door locks. Bill Pierre go me in within a few days and got it taken care of quickly, More
Great service Service rep Greg was efficient and helpful. Nice service experience. Explanations were helpful. Service was done well. Payment was efficient. The car Service rep Greg was efficient and helpful. Nice service experience. Explanations were helpful. Service was done well. Payment was efficient. The car was clean and parked in a convenient place for pick up. Thanks. More
Great service again Thank you for the quick response and great service. This was my fourth service with this dealer and I am consistently impressed. The attention to de Thank you for the quick response and great service. This was my fourth service with this dealer and I am consistently impressed. The attention to detail and direct hand-off even includes the shuttle service. More
Never go here- 3 months in service dept. Purchased my Ford F150 from here in 2013. The engine makes a noise at startup. It has been in service there for a total of 3 months,yes that's 3 month Purchased my Ford F150 from here in 2013. The engine makes a noise at startup. It has been in service there for a total of 3 months,yes that's 3 months and they now say it is fine-doesn't need any repair. The 5L engines have documented problems with the lifters and Greg in service could hear it. Dirk Straga the service manager refuses to fix the engine. They've been killing my time waiting for the warranty on the lifters to run out. Moving on to the Lemon Law next. More
"Fine" experience; met expectations I had been searching for a used car and they had one that met my criteria. They were inflexible on the price, saying they had already discounted it as I had been searching for a used car and they had one that met my criteria. They were inflexible on the price, saying they had already discounted it as far as they could, based on their investment in the vehicle. I continued to negotiate with no success. I expressed my frustration at their lack of flexibility and they made a couple of token concessions unrelated to price. At that point, it was the gesture that mattered. Personnel was pleasant. At some point in the car detailing process - and it could have been the third-party detailer they use - somebody used black sharpie to touch up the black leather. I was not pleased. (Magic Eraser worked to remove it, thankfully.) More
How buying a car should go' From the time I called in for an appt I was told not needed just come on down, And when I did I was greeted like a family member . Staff not relate From the time I called in for an appt I was told not needed just come on down, And when I did I was greeted like a family member . Staff not related to my sale were courteous and saw to my comfort and any concerns, Tim Puller was awesome ,I explained what I could afford and he went to work finding me a car and the lowest interest rate.....He did it. I got the car I was wanting And I never told him what make or model ,only features, his intuitive way of doing things had me smiling for days. I never imagined a car purchase being so pleasant and George in finance explained every detail so I understood.. It was an awesome experience I am happy to share the experience with many , Pierre is the way to go for a car purchase the good old fashioned way . Thank you Eric D Drane More