Pierre Ford of Seattle
Seattle, WA
Hours
Sales/Showroom
Monday 9:00 AM - 9:30 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Waste of time Called to see if a specific vehicle was still available. The sales guy said yes it is here and I'll hold it for you. Drove 20 miles to get there and Called to see if a specific vehicle was still available. The sales guy said yes it is here and I'll hold it for you. Drove 20 miles to get there and the vehicle was still in transit. The sales guy totally lied! Would never buy a car here. More
Kicked to curb after purchase Great experience with online browsing. Found a blue nissan leaf. They couldn't find it on the lot and instead offered us a red one for the same price. Great experience with online browsing. Found a blue nissan leaf. They couldn't find it on the lot and instead offered us a red one for the same price. That was great. Then they said the navigation chip would be sent to me (I guess they don't keep the chips in the car on the lot). Never heard back. Called and called. Left messages. Now they won't work with us about the chip. Even talked to the manager. THE CHIP IS VIN SPECIFIC. THEY SAID I WOULD NEED TO GO TO A DEALER AND PAY MORE MONEY!!! WITHOUT THAT CHIP I CANT OPERATE CLIMATE CONTROL, NAVIGATION, HANDS FREE CALLING, RADIO (!!!!!!!), CD, ETC. Big freaking deal! It's the principle of the matter, I feel we were kicked to curb about our purchase. More
Very rude manager Very desapoited with the manager at Bill Pierre Ford, came in to buy a new F150 today, and I did see the car advertised on the Internet for certain pr Very desapoited with the manager at Bill Pierre Ford, came in to buy a new F150 today, and I did see the car advertised on the Internet for certain price and after finding it in their lot, I told them this is the car, and this manager name Michael but he goes by Kelly McNeal came with paper saying this is what this car cost and it was about $6.000 more and after complaint about their dishonest he sass if you do not want to pay what I want for the truck don't waist my time, I have a lot o costumer to help. He maybe have been a good sales person to some one, but I think, if this is the way he treat his costumer, Bill Pierre may end up losing a lot of them. Best luck to whoever is shopping for a car. Be blessed More
Did everything they could Richard was great! I found my new 5.0 mustang online and reached out to the dealership. There were text messages, emails and phone calls for 3 days be Richard was great! I found my new 5.0 mustang online and reached out to the dealership. There were text messages, emails and phone calls for 3 days before i was able to make it to Seattle from Portland. They did all the paperwork while i was on my way to test drive. The dealership stayed open late for me, i never felt rushed. Everyone was friendly and great!!! More
Wish I was given the original keys for my Prius I went to the Toyota here in town to ask them if the vehicle had a keyless entry device, and they stated that it did. Turns out the key I am currently I went to the Toyota here in town to ask them if the vehicle had a keyless entry device, and they stated that it did. Turns out the key I am currently using is the Valet key, So this makes me upset because I would like to lock and unlock the doors with the buttons, along with the trunk instead of using the valet key on the door. It will cost me 500 bucks to get two replacement keys when I believe I should have the keys already for the price of the vehicle. More
No pressure! Tom Smith and Peter were amazingly helpful, patient, thoughtful, respectful, and kind. I will recommend all my family and friends to Pierre Money Mart Tom Smith and Peter were amazingly helpful, patient, thoughtful, respectful, and kind. I will recommend all my family and friends to Pierre Money Mart for their next vehicle. They pulled out the red carpet for my family and I. More
Pushy sales manager made us walk We got the name from CostCo, and made a very nice informative appointment with Taylor. Very nice and knowledgeable. But when it came to numbers, he ke We got the name from CostCo, and made a very nice informative appointment with Taylor. Very nice and knowledgeable. But when it came to numbers, he kept pushing his sheet of profit toward us. The manager, Ken, tried to get me to sign on a line with numbers as varied as $20K -$29K citing that we were not giving him proper profits. When my friend (who is a negotiator by trade) tried to make a few points about the price structure, he tried to get her to be quiet and didn't want us to talk alone for any time. He was pushy and not polite to my friend. He kept rounding on me to see what MY opinion was of the car, and didn't bring out the Costco price sheet until after he tried to get us to sign another higher number. We told Taylor that he had done a great job, but his manager just blew the sale. After we went home, we found newer model cars online for close to $10K below his very lowest "invoice" pricing. There was no proof that the invoice he brought out was even to the car we wanted to buy. No vin number, no description even. The sales guy marveled at it too, saying the car make and model should have been at the top of the page. CostCo is going to hear from us tomorrow. If Bill Pierre is the only choice, then we will change brands and forget Chevy or Ford. I only wish I had run my video recorder. More
Excellent service and very helpful Troy was awesome and incredibly helpful. I felt like he was very honest and up front with me about concerns I had. The entire staff was very patient w Troy was awesome and incredibly helpful. I felt like he was very honest and up front with me about concerns I had. The entire staff was very patient with me as it was my first time buying a car. I had two minor issues with the car that I was concerned about before purchasing it but the service center took care of all of it and I feel very confident driving away with my vehicle. I plan to go back for any kind of service. More
Roll to the Superbowl in a new Explorer from Bill Pierre. I went to Bill Pierre to get a SUV and rolled home with the best vehicle I have ever owned.I expected a lot lizard and ended up a exceptional and expe I went to Bill Pierre to get a SUV and rolled home with the best vehicle I have ever owned.I expected a lot lizard and ended up a exceptional and experienced , happy car salesman.Need I say more? I think NOT! More
Great vehicle buying experience! Taylor was a great and honest car salesman, very helpful in making sure we got the vehicle we wanted, I loved that I never felt under pressure! Made b Taylor was a great and honest car salesman, very helpful in making sure we got the vehicle we wanted, I loved that I never felt under pressure! Made buying a vehicle a great experience. I would recommend anyone who wants to buy a new or used car to give them a try! More

