Pierre Ford of Seattle

Come out winners in end I had been car shopping for 4 months and finally decided on a older Honda CRV. In one of the major car buying search engines, I found that Bill Pierre I had been car shopping for 4 months and finally decided on a older Honda CRV. In one of the major car buying search engines, I found that Bill Pierre had the car I wanted for a clearance deal, price not too far away from the Kelly Blue Book value. By this point, I had test driven 12 cars and brought 4 of them in for a formal inspection at my mechanic so I was a pretty informed buyer. I called ahead, talked with salesman Tony Senter, and was able to get right in. I looked at the car, test drove it, then worked with the dealership to get approval to take the car to my mechanic for a third party inspection before purchase. Unfortunately, this was the day of a terrible wind storm in Seattle and when I got the vehicle to my mechanic, their power was out. Knowing that this was the car I wanted and that the price was one I was willing to pay, I decided to gamble and purchase the car since it was low miles, there was no obvious damage/concerns and the CarFax was good. Mason Parker, floor manager, was also helpful that day in setting up the paperwork for the temporary loan and eventual purchase. I went home that day a happy camper. This was a Saturday in August. I took it into my mechanic first thing Monday morning for a formal inspection. Took this to my trusted mechanic in U Village who I’ve worked with the past 3 years. They discovered that the catalytic converter was held together with metal zip-tie contraption (which is not normal), there was an odd sound coming from the exhaust and there was a substantial amount of rust in the undercarriage. My mechanic was quite upset with Bill Pierre for selling a car in this condition and encouraged me to contact the dealer and see what they could do. Bill Pierre told me to bring the vehicle into the service shop and offered me a car rental for the day at no cost to me. I dropped the vehicle off at the service shop where they did a half-asked job of the undercoating for the rust and ignored the catalytic converter but fixed the exhaust sound. I contacted Luk Blackwell, the General Manger, to share my frustration and he was very understanding and responsive. I shared with him what my mechanic told me and he offered to have a phone conversation with the mechanic to get a better understanding. After that call, Luk offered for my mechanic to quote him for the repairs (which were about $1800) and the dealership would foot the bill. Bill Pierre came through for me. They fixed the major issues with the car, after some back and forth communication. They were understanding of my frustration and responsive to my concerns. Even though I didn’t buy a Ford model from them, they still treated me with respect and patience. Luk was especially noteworthy as he was able to fully resolve my concerns. While I would recommend that everyone should have a vehicle inspected for a third party before purchase, Bill Pierre Ford is a great starting point for car search and I had pleasant interactions with all staff there. More

Great to deal with We discussed my offer over the phone on my trade and what I wantewd to pat for the 2013 Mustang Boss 302. I am from portland so I was very pleased t We discussed my offer over the phone on my trade and what I wantewd to pat for the 2013 Mustang Boss 302. I am from portland so I was very pleased to find there were know changes to the deal we had made over the phone (pending the condition of the car I was trading) I would Recommend this dealership to anyone. Thank you More

Passionate professionals willing to go the extra mile When my spouse and I visited Bill Pierre Ford with the intention of purchasing a new or used truck, we had no idea how helpful, insightful, and genero When my spouse and I visited Bill Pierre Ford with the intention of purchasing a new or used truck, we had no idea how helpful, insightful, and generous the employees there would be. Kelly, the sales representative who assisted us, went above and beyond what seemed reasonable for someone in his position, even volunteering to bring the vehicle we were interested in to our home in Shoreline so we could test it out! The finance guy, George, was equally pleasant to deal with; he made the loan process quick and easy to understand. My deepest thanks to Bill Pierre Ford for employing some truly great people, and for making our car-buying experience an enjoyable one. More

Purchased a used car with my son Bill Pierre was our first stop in our car purchasing venture to sort of "kick the tires" and use them as a starting point. We were looking for a reli Bill Pierre was our first stop in our car purchasing venture to sort of "kick the tires" and use them as a starting point. We were looking for a reliable, used vehicle and did not have a strong preference in the manufacturer. We were introduced to our salesman, Ayo, (Odunayo Emmanuel Ajayi) to discuss our need and price range. He asked us a number of questions to better understand our goals which made us feel he had a personal interest in getting us what we wanted. Long story short, he made all the difference in our positive buying experience. He was very understanding, compassionate and patient and possesses great customer skills. He is a very courteous, caring individual - not the "typical" used car salesman. George Kourtis was involved in the financial aspects of the purchase and he also was very personable and very comfortable to converse with. Great deal with a great team! More

My purchasing experience Nothing but great things to say, everybody there from the salesman to the desk managers were professional and courteous, no high pressure atmosphere Nothing but great things to say, everybody there from the salesman to the desk managers were professional and courteous, no high pressure atmosphere. Extremely happy with my 2010 Ford Taurus SHO purchase. More

Awesome! The staff there are so friendly. I really appreciated the company when I was waiting for my car to get looked at. Mike Vu is great! He made sure the w The staff there are so friendly. I really appreciated the company when I was waiting for my car to get looked at. Mike Vu is great! He made sure the whole purchase and everything went smoothly. As a first timer, looking at cars and even purchasing a car was so confusing but he was really understanding and helpful! I loved the service. Even though the location was sort of far for me, It's worth a trip because of the service was given. I really appreciated it. More

They Had What I Needed At the Right Time I was happy to find the type of car I was looking for ad to find it available, I wouild buy a car again from this dealership. I was happy to find the type of car I was looking for ad to find it available, I wouild buy a car again from this dealership. More

Tony Senter on 8-23-15. Great working experience with Tony on the purchase of a new F-150. He found the truck that met our requirements with no hassle and very respectful as Great working experience with Tony on the purchase of a new F-150. He found the truck that met our requirements with no hassle and very respectful as well as the Sale Manager. Brandon Schermo did the credit quickly and professionally. We recommend them without hesitation. Thank you for your assistance. Much appreciated. More

Great place The sales staff at Bill Pierre are friendly and helpful. Although the employee we had was very new and he did not know much about the cars we were loo The sales staff at Bill Pierre are friendly and helpful. Although the employee we had was very new and he did not know much about the cars we were looking at, he was still respectful and helpful. We ended up getting a fair price on a car and we went home happy in our new family SUV. I would recommend people check out Bill Pierre Ford. I will say that their online staff needs a bit of work. I still ended up receiving calls about seeing some cars after I purchased a vehicle. Also I know that cars can and will move quickly, however their online inventory did not match up at all with what they had in terms of used vehicles. I looked online and the inventory did not change at all over the course of 4 days. When we went in person they had none of the vehicles we were interested in. I recommend calling and asking them for what they have physically on the lot. More

Excellent!!! Hammer and Bobby were amazing, they really made the sales process so easy for me. They were very respectful and super nice. I am very happy with my pu Hammer and Bobby were amazing, they really made the sales process so easy for me. They were very respectful and super nice. I am very happy with my purchase. I will definitely recommend Bill Pierre Ford to my friends. Hammer and Bobby are awesome!!!!!!!!!!!!! More