Pierre Ford of Seattle

RUN!!!!! DO NOT BUY A CAR HERE!! Worst experience ever!! RUN!!!!! DO NOT BUY A CAR HERE!! Worst experience ever!! I was very excited when I purchased my Nissan here, after the 3 hours of negotiating. They RUN!!!!! DO NOT BUY A CAR HERE!! Worst experience ever!! I was very excited when I purchased my Nissan here, after the 3 hours of negotiating. They make car buying very exhausting! I had my car for about a week when, IT BROKE DOWN ON ME! I had to have it towed back to the dealership. They did repair it after having it for two weeks when I was told one week. Upon getting my vehicle back it appeared filthy, there was even mud smeared on my driver's seat black leather! The repairs that were supposed to be done on the "due bill" were not fixed properly! I am very dissatisfied! My alignment was just one of the repairs needed. My car still pulls severely to the right when driving. When I called today to tell them that it is still not fixed they basically gave me the run around and said it must be my tire pressure. Now I have to pay more money out of my pocket to fix the brand new LEMON that I purchased from Bill Pierre Ford. I feel as though they sold me a car that looked good on the outside but no one bothered to check how it ran before selling it. From the other reviews they have received here they obviously could care less about their customers and more about their bottom line. "A happy customer will tell two to three people a typical dissatisfied customer will tell eight to 10 people about his or her experience." and nowadays people tell Yelp and Google. I am going to tell everyone I know and some about the worst car experience I have ever had at Bill Pierre Ford. More

Our purchase of a new 2013 Ford Fiesta in July was a 5-star experience. After visiting 6 other dealerships in the Puget Sound area, disappointed by sales people who knew very little about the product t 5-star experience. After visiting 6 other dealerships in the Puget Sound area, disappointed by sales people who knew very little about the product they were selling, switching out models we were not interested in for test drive, and pressure techniques to 'come into the office', walking into Bill Pierre Ford was a breath of fresh air. We called about a particular car, and when we arrived, that particular car was pulled out of the lot for us to see. Our salesman's knowledge regarding the car's design and engine, the electronics, the changes in the model over the years, the general Ford trends, was far beyond our expectation. We felt zero pressure from our salesman. However, once we did begin discussing price, terms, credit, etc, we believe our conversations were honest, fair, and our salesman's efforts were stellar in getting us all available discounts. Our post-sale experience further proved Bill Pierre's commitment to satisfy their customer. We have already recommended Bill Pierre Ford to several of our friends. Special THANKS again to our salesman, Kyle Burnside. More

WORST EXPERIENCE EVER THIS 3 GUYS ARE THE WORST ....TRIED TO CONTACT BILL PIERRE( OWNER) NEVER . I DO NOT KNOW IF HE IS AWARE OF SUCH BAD CUSTOMER SERVICE THIS GUYS HAVE AT HIS DELAERSHIP....I DONT THINK SOO TO CONTACT BILL PIERRE( OWNER) NEVER . I DO NOT KNOW IF HE IS AWARE OF SUCH BAD CUSTOMER SERVICE THIS GUYS HAVE AT HIS DELAERSHIP....I DONT THINK SOOO THAT REVIEW ALL 5 STARS I WONT BELIEVE IT FROM THIS DEALERSHIP. AWFUL SERVICE - NEVER AGAIN More

After making initial contact via the internet, I made a call to drive the vehicle in question, a F150 4x2. The appointment was made on a Wednesday for a Friday 4:00 PM meeting. At the time that I made th call to drive the vehicle in question, a F150 4x2. The appointment was made on a Wednesday for a Friday 4:00 PM meeting. At the time that I made the appointment, I was told to just ask for Kyle. When we arrived, we were asked which Kyle we wanted to talk to, and both Kyle's came over to meet my partner and I. They did not have the vehicle that we had made the appointment to see as I had been told it would be pulled up to the showroom to see. They had to look for a comparable vehicle. The reasoning was that it was at Harris Ford, but they had told us it was at Pierre Ford, which is why we made the appointment that we did. The only thing that they then tried to do was upsell us and say that it would be cheaper to get a F150 STX as they were being featured for the month. We decided to take a look and see if that was true, as had thought that based on my research before going to the dealers. We had been told by another dealer (Evergreen Ford) that we would possible qualify for up to $9,500 in rebates, but Pierre Ford did not offer that same amount. The price3 was considerable (10K) more than the original truck we were looking at. When we asked about the original truck they just fooled around and tried to explain that the STX was better deal for us, at which time we just got up and walked out. Once outside of the showroom as we were walking back to our car, we stated that we would not even take a car if it was free. A man commented that "That is just great. Have a good day!" This was all very nasty tone of voice. Thing is, we saw him in the showroom and he was a salesman. The dealership seems very dirty overall, and the whole experience was completely terrible. We had gone in with the intent of buying the vehicle - a F150 XL - but no one seemed to know where it was and only wanted to upsell to another vehicle. We went to Evergreen and got the 9500 in rebates and got a better price than the XL, all for 10K less than Pierre Ford offered as a base price. Do NOT use this dealer, they have higher markup and just outright lie to you throughout the process. More

We bought a van for our business back in Novmeber...sparing you the long, involved details, there was an issue with the loan, some lack of communication (on our part and theirs) but in the e Novmeber...sparing you the long, involved details, there was an issue with the loan, some lack of communication (on our part and theirs) but in the end, Val Cummings got everything together and the deal was finalized. I was really impressed with this Dealership and would recommend it to anyone who is looking for a great vehicle and great service. Very, very well done and thank you! More

ONE OF THE WORST EXPERIENCE EVER, I would never have my ONE OF THE WORST EXPERIENCE EVER, I would never have my worst enemy shop with this dealership. STAY AWAY FROM FORD!!!! Don't get fooled by ONE OF THE WORST EXPERIENCE EVER, I would never have my worst enemy shop with this dealership. STAY AWAY FROM FORD!!!! Don't get fooled by their fake reviews posted on their homepage. More

I have never been to such an unprofessional dealership like Bill Pierre. Unfortunately my mother and I had to experience them two days in a row. Through 3 different salesman, none of them had any knowledg like Bill Pierre. Unfortunately my mother and I had to experience them two days in a row. Through 3 different salesman, none of them had any knowledge on the vehicles on THEIR OWN FREAKING car lot. Extremely rude...even up to the general manager. Seemed as though every man working there had "little man's" complex. Tried to make up for their size by yelling. Total disrespect, aggressive/bulldog behavior, and very intimidating! This dealership is the reason why women do not feel comfortable going to complete a car deal without a man present. Almost closed on a deal but detail job was HORRIBLE, seats still soaking wet and nothing else in the car had been wiped down. Car was on empty and engine light was on. Just because this is not a new car purchase, doesn't mean the quality of the so-called detail work should be sub-standard!!!! I noticed all good reviews on this site are from people who purchased a brand new vehicle. Well if you're looking for a used car, DO NOT go to Bill Pierre. More

This dealership is very shady and sneaky...I would never have my worst enemy shop with this dealership. I went to test drive a car that I saw on the website and went I get there, they say they sold the ca have my worst enemy shop with this dealership. I went to test drive a car that I saw on the website and went I get there, they say they sold the car. The next day I was told to come back and that the car was still available. I come back and was told the car was sold again. the manager at money mart tried to sell me a 2009 malibu for $19,000+ and that car was only worth $13k. I showed the manager the print out from the website of the same car and it was listed as $15k plus. They told me that they would only give me $1000 for my ford explorer eddie bauer v8 4.2l. They were talking done to me as if i did not know what i was doing. the manager could not explain away the ad posting for a different price he was selling it for. i went over to rairdons and got myself a brand new chrysler 200 and they gave me $4400 for my explorer. i am so happy i was not conned by this dealership. if you want to get the respect and honesty you deserve, go over to rairdons of monroe. their ratings are excellent too! More

My Wife and I would highly recommend dealing with Matt young, in sales for all of your purchases and interests. Our experience was great and will suggest and recommend Bill Pierre Ford in Lake City for yo young, in sales for all of your purchases and interests. Our experience was great and will suggest and recommend Bill Pierre Ford in Lake City for your dealer choice. They are above and beyond with there courteous and professional detailed staff. Thanks again friends! More

My son purchased a new car from Bill Pierre Ford,, after driving it for two days the finance manager called me (his mother) to tell me my son needed a co-signer, $5000 down or to bring it (the new car) back driving it for two days the finance manager called me (his mother) to tell me my son needed a co-signer, $5000 down or to bring it (the new car) back. He than told me to call and tell my son (for him), to bring it back! Really? He wanted me to tell him?? NICE. My son took the car back that evening after work but was told they couldnt get him his trade-in, it took two trips to the dealership to get his keys and trade-in back, and a week later he is still waiting for the $500 down to be returned to his checking account from the dealership. At this point no one there will return our calls (20+ unreturned phone calls so far). He just wants his money back so he can forget he ever stepped his foot on their lot. Wow.... Terrible finance guy. The salesmen were great, though clueless, they had no idea why the car was being returned when my son showed up and they were visibly upset that they lost a commission without being told by their finance guy. More