Pierre Ford of Seattle

Very Pleased Very impressed and appreciative. Bill Mitchell scheduled break service for my work vehicle for the next day. I dropped off my van in the morning Very impressed and appreciative. Bill Mitchell scheduled break service for my work vehicle for the next day. I dropped off my van in the morning and the courtesy shuttle provided me a ride home. I was able to pick up the van before closing the same day and ready to get to work in the morning. More

A normal lube and oil change Needed new filters and they were put in. Bill Mitchell is the best! He has been my go to guy through 4 vehicles and I would guess close to 20 year Needed new filters and they were put in. Bill Mitchell is the best! He has been my go to guy through 4 vehicles and I would guess close to 20 years (although he doesn't look that old) Good service and good company More

oil change and top off fluids. great service done in a timely manner Greg does a super job.and is always friendly even when he is very busy with more than one customer great service done in a timely manner Greg does a super job.and is always friendly even when he is very busy with more than one customer More

I wish I want in such a rush Great people, my salesman was extremely friendly, my only problem would be that i was overcharged for a vehicle that was in an accident. But overa Great people, my salesman was extremely friendly, my only problem would be that i was overcharged for a vehicle that was in an accident. But overall great place to buy a car More

Service Center Excellence! Once again I needed to call Bill Pierre's Service Center and make an appointment for my car. I drive the car in an unconventional manner to most p Once again I needed to call Bill Pierre's Service Center and make an appointment for my car. I drive the car in an unconventional manner to most people's way of thinking. I have a GT350R and it sees a lot of track time. This means it runs max to both our capabilities and uses up a lot of consumables. Oil, Pads, Rotors, Tires, Fuel ( haha ) etc. The reason I mention this - is that Paul S and his team understand how important it is for me to have a second set of eyes on this car to ensure that it is running in top performance condition before I go out and drive it on the track. Each time I have brought the car in, I trust that they completely go through all systems and that any concerns/behaviors will be addressed professionally and with thoughtfulness. I am thrilled that I have Paul and John looking out for me and my safety. Thank you guys! A special shout-out to Sunni who always remembers me and greets me as though I were family! You are a star in my book! More

Fast service and kind Bill in service said on phone to come right in Monday morning and we will check engine out.By 10am call back with problem and cost, and picked up truc Bill in service said on phone to come right in Monday morning and we will check engine out.By 10am call back with problem and cost, and picked up truck next afternoon with bill less than estimate. Was able to add brake job to list as broken part came in less expensive. Huge thanks Bill as my work truck has to stay working. More

Great Service I must admit, I am a regular for servicing of my car at Bill Pierre, however Paul was out the day I called needing help. I was put in touch with a wom I must admit, I am a regular for servicing of my car at Bill Pierre, however Paul was out the day I called needing help. I was put in touch with a woman named Sunday and got the same personal service. It was first thing on a Monday morning with no appointment but she graciously told me if I brought it in and left it they would do would they could for me even being a few techs short. This is a place where they understand customer service, and taking care of your automobile. I very much appreciate them! More

Excellent service by Sundae Sundae is the best service professional I have ever experienced. She is very clear with respect to timing and service options, as well as price predic Sundae is the best service professional I have ever experienced. She is very clear with respect to timing and service options, as well as price predictions. I could not ask for more. Scott More

Good Service Got the car in right away for a lube, oil and filter. Good customer service and Paul was very friendly. He had some suggestions that made a lot of se Got the car in right away for a lube, oil and filter. Good customer service and Paul was very friendly. He had some suggestions that made a lot of sense to me. More

Fast & Efficient - great customer service I personally had a good car buying experience here at BP Ford. My initial salesperson was Alex Marks - who drove us up to Lynwood, tracked down the ca I personally had a good car buying experience here at BP Ford. My initial salesperson was Alex Marks - who drove us up to Lynwood, tracked down the car we wanted to buy and we all drove back down to Lake City. He answered all of my questions, was patient, respectful and worked with us until we couldn't go any farther with him. Alex then introduced us to his manager, Kelly, who handled the negotiations. We walked out without buying the car because we couldn't reach a deal. But Kelly's dedication and customer service came through during Thanksgiving weekend - negotiating and closing the deal via phone and text messaging while he was out of town. This process worked great - especially in this day and age. Negotiate and agree on a price and then go back to the dealership (we live in Sammamish) to close the deal. The finance and contract signing process took just over an hour - and this was on a late Saturday night, Thanksgiving weekend when everyone was gone. Jessica Doyle gets xxxxxxfor handling the vehicle delivery process (cleanup, keys, etc.) The last person in the finance department was also a good experience! So thank you Kelly, Alex, Finance Mgr - Mr. Kim, and Ms. Doyle! More