Pierre Ford of Seattle - Service Center

Fine service...fast, courtegous, and reasonably priced. The Bill Pierre Service Department does excellent work. If there is an issue, they let you know before proceeding.Their work is fast, and good The Bill Pierre Service Department does excellent work. If there is an issue, they let you know before proceeding.Their work is fast, and good More

Persistent brake issue hybrid Escape We were getting a check brake light on our dash. Took it in. Repair was made, . I left, light came on. Took it back in. A different code and diff We were getting a check brake light on our dash. Took it in. Repair was made, . I left, light came on. Took it back in. A different code and different repair. Picked it up, light came on. Returned. Was offered a loaner car. Many calls made to Ford to figure out issue. Repair was made—at no cost to us. 😃. Picked up car. No light! Sundie Warner was great. We really appreciate the acknowledgment of the hassle and her concern with our happiness. More

2/20/2018 -- 60K service, minor repairs and parts order Sundie provided feedback to me throughout the day about repairs needed for my car. Also, let me know when the car was ready -- which I really appreci Sundie provided feedback to me throughout the day about repairs needed for my car. Also, let me know when the car was ready -- which I really appreciated. Receptionist, parts department (Wesley) were also very courteous. More

Satisfied. You have earned my business Greg in Service did a great job. 3rd time in since purchase and everything was handled perfectly. No problems. No complaints. Refreshing to work wi Greg in Service did a great job. 3rd time in since purchase and everything was handled perfectly. No problems. No complaints. Refreshing to work with people really care. More

A huge thank you to Greg Karras and his team. The service is quick, comprehensive, well done, and reasonable. Greg Karras is very kind. We trust your expertise and highly recommend your service t The service is quick, comprehensive, well done, and reasonable. Greg Karras is very kind. We trust your expertise and highly recommend your service to everyone. More

Typical Ford Service This dealer uses assigned service writers who do their best to give you a more personal experience. Since buying my 2013 Edge from this dealer my ser This dealer uses assigned service writers who do their best to give you a more personal experience. Since buying my 2013 Edge from this dealer my service experience has been excellent. I bought the service package at time of purchase and so far it has worked every time. More

Consistently great Greg Karras never disappoints me with his attention to detail, professional attitude, knowledge about Fords and cherry disposition. I just had a routi Greg Karras never disappoints me with his attention to detail, professional attitude, knowledge about Fords and cherry disposition. I just had a routine oil change but am always secure knowing that Greg will let me know about brake status, tire wear and fluid level, etc. And a bargain at $44. In this world of uncertainty it's certainly nice to have Bill Pierre service at my disposal. More

Wonderfully accommodating I had apparently messed up the date for my service, but Bill Mitchell my Service Manager worked me in and I was totally pleased. Thanks for your flex I had apparently messed up the date for my service, but Bill Mitchell my Service Manager worked me in and I was totally pleased. Thanks for your flexibility!! More

Excellent Problem Solver Service personnel of Ford 2006 Escape Hybrid found hidden cause of automatic start/stop idle behavior, and repaired my 12-year old car! Keep up good Service personnel of Ford 2006 Escape Hybrid found hidden cause of automatic start/stop idle behavior, and repaired my 12-year old car! Keep up good work. More

Excellent service and knowledgeable staff I initially went in for a recall. I had other issues with my car that previous dealerships ignored so I was happy that Sundie approached me with a sol I initially went in for a recall. I had other issues with my car that previous dealerships ignored so I was happy that Sundie approached me with a solution. She was kind and knowledgeable. I left my appointment satisfied and will continue to use their services. More