Pierre Ford of Seattle - Service Center

Great service as always. Had to get a lot of work done to my daughters car on short notice. Paul got it done as always. Very easy to work with. Had to get a lot of work done to my daughters car on short notice. Paul got it done as always. Very easy to work with. More

Bill Mitchell and team always do a thorough job. Bill got me in right away to figure out the issues with my car. He also coordinates a rental car if I need one. The pricing is competitive and the w Bill got me in right away to figure out the issues with my car. He also coordinates a rental car if I need one. The pricing is competitive and the workmanship is excellent. More

Service staff is Super Greg K. is is why I choose Bill Pierre Ford’s service department. He always goes the extra mile to take care of my car’s needs. I have taken my car Greg K. is is why I choose Bill Pierre Ford’s service department. He always goes the extra mile to take care of my car’s needs. I have taken my car to 3 other Ford service departments and in each of those 3 other locations I was treated as a number. Greg K. Treats my car’s needs and my time like I was the only one that matters; I have seen him make others feel that same way. He is an asset to his company and I truly hope that he is recognized monetarily for his outstanding service. Sincerely, H More

Awesome Customer Service! Big Thank Yous to Greg and Mechanic Danny for their Awesome Customer Service in reassuring my car is good to go and ready for this Summer {:D Big Thank Yous to Greg and Mechanic Danny for their Awesome Customer Service in reassuring my car is good to go and ready for this Summer {:D More

Great Service Department Always impressed with the friendliness and professionalism that this service center puts forth. They’re speedy and thorough and love interact with my Always impressed with the friendliness and professionalism that this service center puts forth. They’re speedy and thorough and love interact with my main rep, Paul Salizar! I’m always able to get in when I need to for easy oil changes and system checks. More

Thanks Sundie! Sundie Warner coordinates my service. She was very helpful in resolving any issues I had with my new Mustang, The young people, Tabitha and Leslie, co Sundie Warner coordinates my service. She was very helpful in resolving any issues I had with my new Mustang, The young people, Tabitha and Leslie, connected my cell phone to my car. Sometimes we older customers are challenged by new technology, so we need some fresh eyes to help us, Also, Thomas, with Dealership.glass, was able to fill a small chip in my windshield. He spoke to my insurance company so there was no charge. I've been a Bill Pierre Service customer for 17 years. Always I have received good care. More

Paul Salazar is amazing Paul has been our service contact for years. He is a pleasure to work with and although we always seem to spend money we don’t mind (so much) because Paul has been our service contact for years. He is a pleasure to work with and although we always seem to spend money we don’t mind (so much) because he is fair and efficient and helpful and gives us options. Yesterday I just showed up with a punctured back tire - he ordered a new one to arrive in a few hours, put on my spare so I could go about my life, and squeezed in an oil change. This is classic Paul. I wish everyone in my life was this easy to work with and accommodating. More

Recall Always a good job with Greg Karras and his team! We are a 3 ford family. Greg always gets us in quickly and takes good care of us. Always a good job with Greg Karras and his team! We are a 3 ford family. Greg always gets us in quickly and takes good care of us. More

First time with your service department The ease of scheduling my service as well as the treatment I received at your service department was terrific. No complaints there. My only complain The ease of scheduling my service as well as the treatment I received at your service department was terrific. No complaints there. My only complaint would be your hours. For those of us who work full time - Monday thru Friday - 8am to 5pm, your hours are not user friendly. It's hard to justify taking time off work for an oil change when there are a dozen places within 15 minutes of my house that are open weekends. Since my car is brand new and I bought the service package, I will continue to use you...but it would sure be nice if routine maintenance could be done before or after work (7am or 5:30pm) or on Saturday mornings. More

Friendly honest service I have have had a leak and HVAC issues for over 6 months. Twice I took my car to another place who wasted hours of my time and then finally told me th I have have had a leak and HVAC issues for over 6 months. Twice I took my car to another place who wasted hours of my time and then finally told me they couldn't fix it. Took it into Bill Pierre and within two days they diagnosed and fixed both problems. They also told me what will need repaired next, when I'll need to do that and how much it will be. Bill was friendly, listened, and had a great sense of humor! It's not fun getting repairs done, but Bill and the service team makes it as painless as possible. Ford cares! More