Pierre Money Mart

Lied to the whole time there Peter is a lier don't go there and they don't dress for sucess there and they don't dress for sucess More

The worst car buying experience ever. Was sent excessive texts, then when I responded, I got a call from Peter telling me he processed my loan request and I was approved for zero down payment. I told him my texts, then when I responded, I got a call from Peter telling me he processed my loan request and I was approved for zero down payment. I told him my credit was horrible, he said it had already been approved, that’s their specialty. I said I did not want to drive there to take a hit on my credit report and be told a different story once there. He said meet with him and that wouldn’t happen. I drove almost 2 hours, to be sat down and passed off by Peter to some other guy, who proceeded to tell me I qualified for only one truck on his lot, then told me I didn’t qualify for a truck but a car. I asked what amount I qualified for not once but FOUR times! Each time he would say he would go find out, come back and tell me a different vehicle I “qualified” for, no number amount. I asked for the key to my car that he took to get me a “trade in quote”, then had to demand my key back, he went to “go get It”, 15 minutes went by, I ended up walking in the back checking every room for him to find him sitting casualty in an office with Peter...still no key. He said, “oh you didn’t get your key back, I sent a gentleman to give it to you”, walked back up front the “gentleman” tells me “I wasn’t given keys to give you, he gave me paperwork to complete for your car purchase”...at which point I loudly notified the entire room “I want the key to my car so I can leave!” Not only did they run my credit prior to showing up, but again once there, Peter bold face lied about zero down as his “colleague” informed me I would need $2500 to put down, then stated my dad should co-sign for me, otherwise I wouldn’t qualify for anything. Then it took an additional 20 minutes to get my key back to leave! A total waste of my time, 7 hours including drive time of my life I’ll never get back and didn’t get to look at even 1 car. Peter never came back, no apologies for disregarding us entirely, for lying, wasting my day, no apologies for not getting my key when requested, nothing! Horrible experience. Also, two days later they ran my credit 9 more times after I told them I did not want a bunch of hits on my report. Peter told me it was only ran ONCE prior me showing up. 9 separate inquiries 2 days after the initial (2)-not one that was ran originally. More

Absolutely horrible customer service. Refused to allow me to choose a car or give me options. Tried to convince me that no one else could assist me. me to choose a car or give me options. Tried to convince me that no one else could assist me. More

Straight Bullsh**! This was the worst experience I've ever had to go through buying a xxxx car. I was texted I got approved for no down and then I get there and someone This was the worst experience I've ever had to go through buying a xxxx car. I was texted I got approved for no down and then I get there and someone tells me the car I wanted was 30 grand even though it was a 2013 Cadillac Escalade with 137000 miles on it's inventory list online. Then they tell me that because my wife doesn't have a license that I have to put money down because she is going to co-sign which they ask me to do to get a lower interest rate. First I can pay 500 at the end of the month, and then she came back and said 1000 for bank fees, we said we couldn't do it. She walks away and says you think you can ask someone for 500. I just told them to cancel it. Explained to them what I was texted, and went on my way. I really wanted to give them the benefit of the doubt. More

Was told I could get into a car no problem drove from Puyallup and neither the car I wanted to purchase nor the salesman were there. Puyallup and neither the car I wanted to purchase nor the salesman were there. More

Was told by ph that was already preapproved but when got there after driving 1 1/2 hrs was turned down. Max McDonald not credible. there after driving 1 1/2 hrs was turned down. Max McDonald not credible. More

Still no call back They stated on my Google review that they would get in touch with me to fix the situation or I could call them to speak to someone. I called and have They stated on my Google review that they would get in touch with me to fix the situation or I could call them to speak to someone. I called and have not gotten a call back and I am blocked from being able to respond to the original post. More

Fast, friendly, efficient customer service....! My daughter bought her car a few months before me. I was very impressed with how hard Dylan worked to get my daughter and grandbaby in a safe beautifu My daughter bought her car a few months before me. I was very impressed with how hard Dylan worked to get my daughter and grandbaby in a safe beautiful car. I just had to get me a new car as well. When I tell you these guys go above and beyond when it comes to customer service. We got amazing warranties and they took my beater off my hands. I am so happy with the service my loan was approved and drove off the same night!! Thank you Pierre Money Mart ask for Dylan he is thr bomb.com More

Scam sells lemons!!! Its NOT WORTH IT! This place is terrible! Sold me a car after 2 months engine blew due to worn timing belt! No warrant as is so when I called they tol Its NOT WORTH IT! This place is terrible! Sold me a car after 2 months engine blew due to worn timing belt! No warrant as is so when I called they told me to xxxx off in so many words. Paid 2000+ that should've gone towards my payments to credit acceptance, for a new engine! They installed a gps tracker that ruined my electrical; no dash lights, radio, or headlights. They are scam artists and once they get their money from credit acceptance they dont give a xxxx about you until u miss a payment, even if u call ahead of time. They will cut your car off and tow it away in the middle of the night! DO NOT FINANCE THROUGH PIERRE FORD/MONEY MART. YOU WILL REGRET IT!! More

Worst experience ever To begin with the sales person blew up my phone trying to get me to shop there so much so i thought they were a bot. After agreeing to a meeting i dro To begin with the sales person blew up my phone trying to get me to shop there so much so i thought they were a bot. After agreeing to a meeting i drove 2 hours to get to, bringing with me all of the necessary documents for applying for a loan and a co signer i was given the choice of 1 car and after signing all appropriate documents and putting a down payment i was the proud new owner of a car. Or so i thought. After leaving with said new car and being told my old car would be driven closer to my homesothat i didn't have to make another 2hr drive to retrieve it a day was settled in to meet to pickup the car. The day came and went with no word from anyone i had to track them down only to be told i would have to return to retrieveit which i did that very day. Next my co signer and myself were called and threatened with"repossession" regarding proof of retirement benefits from the co signer she was texted no less than 50 times in one day. That was finally straightened out only to be told that the payment for the car was being decreased and the co signer only needed to sign new loan documents. What we weren't told was that i the original borrower the person needing and paying for the new car was taken off of the loan and my co signer was the only person on the loan. Then when the bank called my co signer for yet even more information we were told that the loan was denied on the basis that she could not take out a loan for a car that. She would not be driving. So not only was i lied to and told i already had a loan for the new car they gave me but my co signer and i were lied to and told that the monthly payment would be reduced by $50 per month only to have them call me and inform me that not only was i removed from the original loan but there was no loan at all and that i needed to again drive 2hrs to their dealership so they could find me another lender to go through. Why couldnt they do that without me they already had all my info. So i hadn't the chance to return for the 2hr trip because i work for a living so instead they again harrass my co signer who i may add is recovering from a serious medical procedure to the point she becomes so agitated she needs to be medicated. So to make a bad situation worse what do they do before the first monthly payment on this new vehicle is even due, they "repossess" it at my place of employment. So now i have no way home No car and I'm out the down payment i made all because of THEIR mistakes and their lies. Thank you Pierre for making this the single worst consumer experience ever!!!!! More