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Pilson Auto Center

Mattoon, IL

4.6
352 Reviews
Call Dealership (800) 628-5402

2212 Lake Land Blvd

Mattoon, IL

61938

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352 Reviews of Pilson Auto Center

May 01, 2025

Great service. Listened to my concerns. Happy to assist. Friendly people. Clean neat store. Nice waiting area. More

by t.marucco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Report | Print
May 01, 2025

Vehicle purchase was straightforward and hassle free. I appreciated that they did not play games like some dealers do to pad their profits. Would do business with them again. More

by tldmat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Perkins
Report | Print
April 26, 2025

Great experience- Terry got us set up with exactly what I wanted and we were on our way fast! More

by Persephone1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry McFarland
Report | Print
May 01, 2025 -

Pilson Auto Center responded

Hello Persephone1025, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional Terry can do for you.

April 26, 2025

On time service and was very efficient. Service manager kept in contact on the repair status. Friendly, energetic staff. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Boyce, Sean Huffman
Report | Print
May 01, 2025 -

Pilson Auto Center responded

Cc, it's experiences like yours that really keep us motivated!

April 17, 2025

Can’t trust the salesman we had. He lied to us. The service manager was great. More

by Pokerus1
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy the service manager was really helpful.
Report | Print
Apr 24, 2025 -

Pilson Auto Center responded

Pokerus1, we regret to hear that you had this experience with us.

April 12, 2025

Had a great purchase experience at Pilson with Payton Hartbank! They even delivered my wife's new van to us 2 hours away! Great selection and awesome staff. Loved it! More

by boonemanman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payton Hartbank
Report | Print
Apr 15, 2025 -

Pilson Auto Center responded

Boonemanman, we are very happy we could provide you with a positive experience!

April 06, 2025

I liked being treated with respect. I wasn’t bin added by salesmen trying to talk me into a vehicle I didn’t want. Dave went the extra mile to find what I was looking for even after m More

by Dkatte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cox
Report | Print
Apr 11, 2025 -

Pilson Auto Center responded

Dkatte, reviews like this give us motivation and help us ensure we provide high-quality care.

March 26, 2025

Had a wonderful experience with this company chris went way above an beyond to help us get our buetiful ford ill definitely be back if I ever need another one I've already sent my daughter there thank you More

by glen.beck40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 09, 2025 -

Pilson Auto Center responded

Glen.beck40, thank you for sharing your positive experience!v We look forward to your next visit! Take care!

March 25, 2025

Joe Perkins was my salesman. He was friendly and very nice to talk too. I had good experience with Joe. I did buy a 2020 Ford 150 from Joe. Matt did a good job with all the paper More

by larryadams2899
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Apr 09, 2025 -

Pilson Auto Center responded

Larryadams2899, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

February 21, 2025

Dave Cox was great! He was patient and really pleasant. He went that extra mile for me. I'll be a returning customer for sure. More

by Millerjamie9696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cox
Report | Print
Apr 09, 2025 -

Pilson Auto Center responded

Millerjamie9696, thank you for sharing your positive experience! We will pass along your comments to Dave as well.

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