Pine Belt Cadillac

turning a negative into a positive review originally wrote a negative review on being sold services that were not necessary but soon after recieved a call from the service manager telling me i originally wrote a negative review on being sold services that were not necessary but soon after recieved a call from the service manager telling me it was a mistake with the computer and was refunding $271.93 for the unnecessary sevices so he restored my confidence in Pinebelt and turned a negative into a positive.Ralph Quibley was the service advisor that sold me the unnecessary services and Dan McCabe was the person that corrected it bless his heart. More

Great Expierence My husband and I have always bought or leased very expensive cars. But never have we ever had the service that Pine Belt Cadillac of TR. Best experien My husband and I have always bought or leased very expensive cars. But never have we ever had the service that Pine Belt Cadillac of TR. Best experience ever . I would highly recommend dealing with them. Totally made us feel special Colleen and Jeff Silver More

All around excellent dealership!! I have been dealing with Pine Belt for several years and they never fail to go above and beyond my expectations. Whether it's a new car or my service I have been dealing with Pine Belt for several years and they never fail to go above and beyond my expectations. Whether it's a new car or my service experience, I have been treated with the upmost respect and kindness. I have yet to meet a person without a smile or a kind word. I would have to recommend this dealership for anything you need, but especially a new car, they make the experience effortless. More

Two great sales reps, one idiot manager. My wife and I spent three days working with Mark Slattery - a great guy - on the purchase of a 2015 SRX. We took test drives, selected options, and h My wife and I spent three days working with Mark Slattery - a great guy - on the purchase of a 2015 SRX. We took test drives, selected options, and had a good experience with Mr. Slattery and also Chris Bruno. We were given a quote on a vehicle that was in stock. The quote was about $350 above my offer, but the ease with which the deal was progressing resulted in our acceptance of the offer. As far as we were concerned, we were buying the car - cash on the spot. But, unfortunately, it was then that Marc Stango got involved. As we were completing the deal, he appeared to take over the sale. The first thing he did was raise the price over $1,000 above what we had negotiated. When I protested, he response was to berate and chastise Mr. Slattery - in front of my wife and I - claiming that he had mis-priced the car. We found this behavior to be rude and unprofessional, as Mr. Slattery, who had greatly impressed us with, was obviously embarrassed by this public humiliation. And, as it turns out, Mr. Stango's allegation that Mr. Slattery had forgotten to add in the destination fee was a lie - the $995 was included in both the MSRP as shown on Pine Belt's website AND ALSO WAS INCLUDED in the TruCar suggested price which, for some reason, Mr. Stango was stuck on. He didn't seem to care that we had already been given a quote, which we had accepted. Mr. Stango was apparently double-dipping on the $995 charge and publicly insulted his staff while doing so. What an xxx! Had Mr. Stango not become involved, my wife and I would be in a new Cadillac. Instead, we're going back to our Lexus dealer. We wanted to "Buy American" this time around, but Mr. Stango blew it - big time. Not only are we going to forego the Cadillac, we will share our experience with anyone contemplating the purchase of a car with Pine Belt Cadillac. Slattery - A+, Bruno - B+, Stango - F (a miserable failure who cost the dealership a definite sale.) More

Great Place to do Business Leased 1st SRX at another dealer and had it serviced at Pine Belt. The service was great so we ended up leasing an new SRX to replace the one that th Leased 1st SRX at another dealer and had it serviced at Pine Belt. The service was great so we ended up leasing an new SRX to replace the one that the lease expired on from Pine Belt. Like the experience so much we ended up leasing an ATS to replace our other car. The sales people and the managers were thorough and professional. Also very easy to interact with. Attentive to every need and detail. Really made us feel comfortable. More

Jackie Everything was absolutely wonderful. My dealer worked with me patiently and thoroughly until something was able to be worked out! So greatful and can' Everything was absolutely wonderful. My dealer worked with me patiently and thoroughly until something was able to be worked out! So greatful and can't wait to go back! More

Fantastic expierence with the lease of my first Cadillac Marc,Ralph and the entire team at Pine Belt are professional, friendly, courteous and most impotantly honest . My first luxury car. For a Cadillac I w Marc,Ralph and the entire team at Pine Belt are professional, friendly, courteous and most impotantly honest . My first luxury car. For a Cadillac I would not go anywhere else. They gave me the best deal out of the other three local Cadillac dealers in the area by a long shot. The XTS Luxury addition rides like a dream and my dream of owning a Cadillac came true thanks to PineBelt. More

Great job Lou Today my husband and I purchased for the 1st time a new car at this dealership. From the moment we looked at the car Lou the sales person was so nice Today my husband and I purchased for the 1st time a new car at this dealership. From the moment we looked at the car Lou the sales person was so nice and there was no pressure! I hate buying cars,however this turned into a very nice day. Lou was great he wanted to make sure we were happy with the car. The whole staff at PBC were all very thoughtful and in the end we purchased a lovely new car and I didn't even get a headache. LOL!!! Thanks to all the staff at PBC (especially Lou). More