Pine Belt Cadillac

When I entered the dealership, I felt completely hopeless. I had a car with a blown engine, requiring thousands of dollars of work, limited down payment and a time frame of only two or three days. hopeless. I had a car with a blown engine, requiring thousands of dollars of work, limited down payment and a time frame of only two or three days. Eddie worked magic. He was able to find me an immaculate car, loaded, with less miles than my other vehicle. In addition, he negotiated for me so that the down payment was affordable, and my monthly payments actually dropped. Most of all, though, his kindness and desire to help me we are what stood out. I was more than a credit score, I was a person with a story who was in a tight spot. Even though it took more effort and time on his part, he went the extra mile to make sure I would be in a car that was safe and reliable. I have already spoken to several friends who are looking ay purchasing in the next few months. I told them, go see Eddie at Pine Belt Cadillac, he will get you in the car you want with the right payments for your budget. Usually I leave a dealership feeling annoyed, this was the best car buying experience of my adult life. How ironic, because it started out as one of the worst. Thanks Mr.Castillo, chivalry is not dead and you are definitely my knight in shining armor! More

The sales consultant Alan Befumo was very friendly and made me feel at home when I was purchasing my vehicle. Eddie Castillo was also very friendly and helpful. Both guys are great! I will be recommending made me feel at home when I was purchasing my vehicle. Eddie Castillo was also very friendly and helpful. Both guys are great! I will be recommending this dealership to all my friends and family. Great place!!!! More

Very knowledgeable sales staff. John was detailed, friendly, and was patient with my many questions re: lease vs own. Test drive was excellent--long route with different road conditions. Followup wor friendly, and was patient with my many questions re: lease vs own. Test drive was excellent--long route with different road conditions. Followup work with service and parts depts were equally good-courteous and follow-through was super. I will definitely work with them in the future and do my service with them. Cannot say enough about Jon's product knowledge. Financial team was very friendly and efficient. More

They were very accommodating to my specifications. very courteous, fair, and Ralph was very honest. I have recommended Ron Simone to Ralph and i will continue to recommend people. courteous, fair, and Ralph was very honest. I have recommended Ron Simone to Ralph and i will continue to recommend people. More

We are so happy with our new Cadillac. Doug Fierro and staff were wonderful and a pleasure! They worked with us and our budget to get us into the car we were interested in. I would recommend this dealer staff were wonderful and a pleasure! They worked with us and our budget to get us into the car we were interested in. I would recommend this dealership along with Doug and staff to anyone that ask us! Thank you again!! More

Fantastic service! This dealership has a large selection of various trim levels and they work with you to find something you want that is within your means. My purchase of a 2013 ATS 2.0 performance went wi of various trim levels and they work with you to find something you want that is within your means. My purchase of a 2013 ATS 2.0 performance went without a hitch. Jim and John both worked with me and my wife to find the color and trim level until we were satisfied completely. Once I finally decided the exact ATS I wanted with all of the options Johnwent over all of the features in the vehicle. He explained all of the driver awareness safety components and what I should expect the car to do in each instance. He paired my iPhone with the vehicle and setup my OnStar account on the Internet so all I had to do was push the blue button. I will be going back to Pine Belt Cadillac when this lease is up and I personally will not go to another dealership. I have already told all of my co-workers to go to the Pine Belt family of dealerships when they are looking for a new or used vehicle due to the outstanding customer service and easemthe entire sales expirience I just want to thank Jim, John, and Ernie for all of the personalized care they gave my wife and I and look forward to seeing them for my regularly scheduled maintenance. More

Martin was absolutely terrific, from the time I started my search until I walked out the door. He was patient and explained everything to me in terms that I could understand, not the normal car sales pitc my search until I walked out the door. He was patient and explained everything to me in terms that I could understand, not the normal car sales pitch. I normally hate the thought of going to a dealership to buy a car, but this was the best experience I ever had at a dealership. The friendliness, not only by Martin, but by everyone at Pine Belt Cadillac made this adventure more enjoyable. I would recommend Pine Belt Cadillac to anyone looking for a no pressure, laid back car buying atmosphere. More

Great experience all around. I was looking for a used car and saw a nice bmw online. I contacted the dealership and came in to see it. Mike is such a great guy. Not pushy, very down to earth. I ended up leav and saw a nice bmw online. I contacted the dealership and came in to see it. Mike is such a great guy. Not pushy, very down to earth. I ended up leaving woth the car and i could not be happier about my purchase. More

HI I purchased a 2013 Cadillac XTS recently....I had a HI I purchased a 2013 Cadillac XTS recently....I had a terrific experience! from start to finish it was a flawless transaction, could not be happi HI I purchased a 2013 Cadillac XTS recently....I had a terrific experience! from start to finish it was a flawless transaction, could not be happier with the price, customer service and the dealership.....would highly recommend..You would be crazy to go to any other dealership.......! thanks Nicole D. More

I bought my wife new fully loaded Cadillac SRX with all the warranties. I was thinking that their service department would be as good as Mercedes or Audi. The idea was I would travel and she would not have the warranties. I was thinking that their service department would be as good as Mercedes or Audi. The idea was I would travel and she would not have to worry about the car. What a mistake. Taking the car to get serviced has become a nightmare for her. DO NOT BUY a car from this place unless you plan on taking it for service somewhere else. The best part is when they call for a survey and you complain the customer rep person recommends going to another dealership. More