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Pine Belt Cadillac
Toms River, NJ
268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 268 reviews
December 11, 2017
HORRIBLE EXPERIENCE. I've had multiple Cadillac Escalade's back to back. I've never had such a horrible experience like I did on my latest one which came from Pine belt. T I've had multiple Cadillac Escalade's back to back. I've never had such a horrible experience like I did on my latest one which came from Pine belt. The deal for my new vehicle initiated on November 9th. first they swapped in the wrong truck with bucket seats instead of bench, then the next thing I know my temporary in transit permit expires and here I am almost 3 weeks later with expired temps and no response from the dealer, all they do is keep blowing smoke at me and saying its coming tomorrow...this is has been going on for over two weeks ago. If you were thinking of going to this dealer..DONT. Gold Coast is a much smarter option. More
by MarkG.
Employees Worked With
Marc Stango
December 07, 2017
Fantastic My review was fantastic. I enjoyed the time there. Everybody was friendly. It makes things alot easier to purchase. Ed and Clif were on point. My review was fantastic. I enjoyed the time there. Everybody was friendly. It makes things alot easier to purchase. Ed and Clif were on point. More
by Cheneljoseph
Employees Worked With
Eddie Castillo
December 02, 2017
Excellent I would definitely recommend Pine Belt Cadillac. They were very helpful my experience was great. The sales team was great the managers were excellent I would definitely recommend Pine Belt Cadillac. They were very helpful my experience was great. The sales team was great the managers were excellent I had a wonderful experienceI had a wonderful experience More
by Jbwalsh72
Employees Worked With
Eddie Castillo
December 02, 2017
Excellent Customer Service As a first time buyer this has been an excellent experience. I had several friends shop for their cars here and I had to see what the fuss was about. As a first time buyer this has been an excellent experience. I had several friends shop for their cars here and I had to see what the fuss was about. Upon setting foot into their shop I was greeted with kindness and professionalism. Alex was the salesman who helped me find my way to the car of my dreams. His demeanor was relaxed and his charisma was more of a friend than simply pushing cars out the door. In addition, I also had the pleasure of working with Eddie Castillo. Eddie was able to set me up with a loan that worked for me. He was patient and nice enough to take the time to help me understand the details of the contract. At no point did he or Alex make me feel pressured into buying a car. The Cadillac brand was enough to make me walk through the doors, but the Pine Belt employees are what made me feel like family. Lastly and most Importantly their quick response to an online inquiry (from Alana and Eddie) also played a huge part in my experience. I can't say enough for the honesty, attention to detail, trustworthiness and overall quality of the dealership and their staff. If you are shopping for a car THIS is the place to go! More
by Erick1287
Employees Worked With
Alex Santos , Eddie Castillo, Alana Reyes
November 23, 2017
Ford Focus the experience was great I had been looking for a car and he made it possible when I thought there wasn't a way. just over all the experience there wa the experience was great I had been looking for a car and he made it possible when I thought there wasn't a way. just over all the experience there was great they were determine to help no matter what and I appreciate that so much More
by Caramel!5
Employees Worked With
alex santos, Eddie Castillo
November 10, 2017
Helpful Friendly and very helpful. Seemed to work until got you approval. Recommend anyone with not the best credit to go there. Thanks you guys. Glenn Friendly and very helpful. Seemed to work until got you approval. Recommend anyone with not the best credit to go there. Thanks you guys. Glenn More
by Glenn Gibson
Employees Worked With
Eddie Castillo, Louis Cerrato
November 09, 2017
Excellent Eddie worked with me to arrange a deal thats fit my needs and wants. He is friendly, caring and a pleasure to work with. I will recommend dealership t Eddie worked with me to arrange a deal thats fit my needs and wants. He is friendly, caring and a pleasure to work with. I will recommend dealership to my friends and family More
by jesslynn1988
Employees Worked With
cliff, Eddie Castillo
November 06, 2017
Great experience I’ve ever had.. Great experience. They really went over and beyond to help me drive off with a great car. Thanks Ed, Cliff and Andy for all your help. Great experience. They really went over and beyond to help me drive off with a great car. Thanks Ed, Cliff and Andy for all your help. More
by Tcoleman81
Employees Worked With
Cliff, Eddie Castillo
October 24, 2017
It was fantastic I had a fantastic experience with Pine Belt. I would recommend buying a car here to all my friends and family. Even with my bad credit I got approved. I had a fantastic experience with Pine Belt. I would recommend buying a car here to all my friends and family. Even with my bad credit I got approved. More
by jason.b.walsh
Employees Worked With
Eddie Castillo
October 21, 2017
Smooth and Easy Ed and Clifford did a very fantastic job with assisting me and my Husband with purchasing a car. They sat with us, got an approval and broke down ever Ed and Clifford did a very fantastic job with assisting me and my Husband with purchasing a car. They sat with us, got an approval and broke down everything; they were very knowledgeable and understanding and informative! They worked with us and our budget and didn't pressure us to do anything we didn't want or wasn't ready to do! I picked out the car I wanted and they made sure I was approved for a loan and didn't discourage me or try and sway me to get a different vehicle.The process after was so smooth and easy and after over a year of sharing a car with my Husband, I am the proud owner of a 2011 Nissan Pathfinder!!! Thanks to Ed,Cliff and the rest of the Pine Belt Team! More
by Alayna Durden
Employees Worked With
Clifford Vaughan, Eddie Castillo, Alana Reyes
