Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pine Belt Chevrolet of Collins
Collins , MS
21 Reviews
QUALITY YOU CAN COUNT ON. RIGHT HERE IN COLLINS.
Pine Belt Chevrolet GMC of Collins is proud to serve Collins and the surrounding communities with a strong selection of new Chevrolet and GMC vehicles, along with a wide range of quality pre-owned options. Whether you are looking for a dependable truck, a family SUV, or something in between, our team is here to help you find the right fit for your needs.
From the rugged capability of the Silverado and Sierra to the versatility of the Tahoe, Yukon, and more, we are committed to offering vehicles you can rely on day in and day out. Our knowledgeable staff is here to make the buying process simple, straightforward, and comfortable from start to finish.
Our certified service team is also here to keep your vehicle running at its best. From routine maintenance to more advanced repairs, you can count on us for professional, efficient service using quality parts.
At Pine Belt Chevrolet GMC of Collins, we are focused on delivering a better experience for our customers and building lasting relationships in the community.
www.PineBeltGMCofCollins.com
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 21 reviews
September 11, 2012
While looking for a new truck I thought I found a wonderful deal. I made an offer to INCLUDE taxes and dealer fees, and they accepted it. I was completely honest about where I was from, what I was lo wonderful deal. I made an offer to INCLUDE taxes and dealer fees, and they accepted it. I was completely honest about where I was from, what I was looking for and what I expected from them. I drove 4 hours from Florida to Mississippi to look at the truck and take it home if everything worked out. I had all of my own financing so the only thing we had to do was agree on a price. After driving 4 hours I arrived to a truck that was filthy and had brake issues. Their attitude was very caviler. They did fix the brake issue and after some more negotiations I agreed to purchase the truck. I love my new truck, but received a huge surprise after having it for about a week. I received a call from my bank to finalize paperwork on the loan. They informed me that it was going to cost me over $900.00 to tag my new truck because the dealer didn't pay the taxes. I called Sullivan Motors to find out what was going on. Their used car manager answered my call promptly and I explained the situation to him. He said he would have to look into it and call me back. I let him know that my bank was waiting on an answer to finalize the paperwork and asked for a quick response. I did not receive a call by 4pm that day so I began leaving messages. The next day I waited until lunch to begin calling again. I called and left several messages at the dealership. I also called his cell phone and was not able to leave messages at all. I did not receive a call back until I let the dealership know that I was going to call every 30 minutes until I got to speak to their used car manager. He finally called back. He acted like he didn't know what I was talking about. He then told me again that he would have to speak to his internet manager about our initial contact because I must be mistaken about the taxes. I asked when I would receive a call back. His answer was by the end of the business day. I waited....no call. I called again the next day around 2 pm. He told me that they were not going to pay the taxes on the truck. That they were not legally allowed to because I lived in Florida (something the knew from the beginning). I reminded him that he knew where I lived and still made the deal and he needed to make it right. He refused again and told me that the bottom line was that they weren't going to do anything. I informed him that they were poor businessmen. They LIED from the beginning. The reason he agreed to pay the taxes was because he doesn't have to pay taxes on vehicles in Mississippi, according to him. I reminded him that I was honest about where I was in the beginning and that he should have informed me that he couldn't pay the taxes from the beginning instead of LYING. Then I could have made a more educated discussion on the truck. So, the short of it is.....If you don't want LIED to by DISHONEST people you should go to a different dealership. I will never return to them or refer anyone to them. More
by bwoolf
Employees Worked With
Tommy Moore
