Don Wessel Honda - Service Center

They let me know exactly what is happening to my car! I had the service man check my records to see what I had needed (in addition to an oil change) to have done because of COVID I had not brought my car i had the service man check my records to see what I had needed (in addition to an oil change) to have done because of COVID I had not brought my car in for a year. They told me what needed to be done and how much it would cost. They later came into the waiting room to tell me something else they had discovered and how much it would be. More

Online scheduling made it easy to set up an appointment with the services needed at the time. Drop off process was easy once you knew what to do. They pulled records first on the Pilot so unnecessary maint with the services needed at the time. Drop off process was easy once you knew what to do. They pulled records first on the Pilot so unnecessary maintenance and cost wasn't incurred. Appreciate them looking out for the customer. Eric was super helpful and professional. More

Devin was quick to take care of me when there was a scheduling snafu and got my vehicle in and fixed in no time. The work was done and I was back on the road in no time. He let me know of a thing or tw scheduling snafu and got my vehicle in and fixed in no time. The work was done and I was back on the road in no time. He let me know of a thing or two that I needed to keep an eye on and left it up to me to decide if I wanted to do it. No pressure. More

This is an exceptional dealership. Eric was personable and very helpful! Made sure everything was done perfectly! Thanks so much for such great service! From my first call I received reminders and offer and very helpful! Made sure everything was done perfectly! Thanks so much for such great service! From my first call I received reminders and offers to change appointment if needed. Best dealership I have ever had experience with! More

Service associates were friendly, and they explained everything in great detail so that I could understand before repairs were made. I highly recommend this dealership. everything in great detail so that I could understand before repairs were made. I highly recommend this dealership. More

Drove in at the scheduled time and everything was ready for us. A quick discussion on my transmission issue and we waited on the analysis. The coordinator came to the waiting room explained what was need for us. A quick discussion on my transmission issue and we waited on the analysis. The coordinator came to the waiting room explained what was needed, how long it would take and that is was a covered repair. Past experiences with other dealers and cars were always a hassle, but not here. Didn't even have to pull out all my maintenance records. Very professional. More

Excellent Service Joe was very polite and knowledgeable. He explained everything I needed to know about the service being performed on my '07 Odyssey. He even called me Joe was very polite and knowledgeable. He explained everything I needed to know about the service being performed on my '07 Odyssey. He even called me the next day to be sure I was satisfied with the work done. More

Excellent experience Brad is my service writer and he does a great job. He keeps me well informed on what needs to be done and I feel he is knowledgeable on my car. I fe Brad is my service writer and he does a great job. He keeps me well informed on what needs to be done and I feel he is knowledgeable on my car. I feel comfortable the whole while I am there and that my car is well taken care of. More

I feel everything about the pricing was fair except being charged for rotating the tires. I bought the car there and in the past that service was included. Don Wessel built up the business because of maki charged for rotating the tires. I bought the car there and in the past that service was included. Don Wessel built up the business because of making the customer feel they were valued. I hope the temption to charge for anything possible is overcome. More

Brad Bacon, Great Service! Brad Bacon was really professional and kept me updated in terms of my car, estimation time, and conditions. He called to even let me know beforehand t Brad Bacon was really professional and kept me updated in terms of my car, estimation time, and conditions. He called to even let me know beforehand that they are going to take my door panel off to make an adjustment. Reassuring me of their next step. Great services! More