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Pinnacle Motor Company - Mooresville
Moorseville, NC
12 Reviews
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12 Reviews of Pinnacle Motor Company - Mooresville
October 04, 2025
*UPDATE* *EDIT* 11/1/2025 Unfortunately I have to change my 5-star review to 2-star. There were some issues with the car: - Claimed to have had car balanced, yet, no wheel weights were found by Di change my 5-star review to 2-star. There were some issues with the car: - Claimed to have had car balanced, yet, no wheel weights were found by Discount Tire when we took it for balancing since the car shook so much. - Claimed the CV joints were in good shape, yet, the mechanic who replaced them for me said they were in bad shape. - Didn't have a 2nd key nor the reset keycode for the keypad. - Door was obviously pried open at some point leaving marks and a bent door that I missed during inspection (and found after arriving home) and they were surprised was there, indicating they missed it as well. They refused to do anything about it. See photos. - Their kind attitudes change to complete indifference as soon as we bought the car . . . which we paid cash for. To their credit, they did give a slight discount on the car as well as make a 2nd keyfob and key at their cost. However, due to the undisclosed damage to the car, which I don't necessarily believe they knew about, but rather missed and their refusal to do anything about it, e.g. split repair cost, discount, whatever, and claiming to have balanced the car and that it ran great afterwards, but evidence showed otherwise, I have to reduce my initial 5-star review to 2-star. *ORIGINAL REVIEW* I had a great experience at Pinnacle Motors. Robert was awesome, knowledgeable, and quick to answer our questions. He was very patient, kind, and helpful. Everyone was very friendly and courteous. The buying process was quick and no pressure. *ORIGINAL* I had a great experience at Pinnacle Motors. Robert was awesome, knowledgeable, and quick to answers our questions. He was very patient, kind, and helpful. Brian was great, too. More
by Frank
Employees Worked With
Brian Fogelquist, Robert Cox
September 30, 2025
Very informative young man, he listened to all my needs & what I was looking for in a truck. And he made it happen, they even stayed after closing hours to finish the deal. Great work & y’all where fun to w what I was looking for in a truck. And he made it happen, they even stayed after closing hours to finish the deal. Great work & y’all where fun to work with More
by Mike
Employees Worked With
Dave Klaiber, Robert Cox
September 25, 2025
I had an amazing experience working with Robert. From start to finish, he was extremely helpful, honest, and hardworking. He was fully committed to making sure we were taken care of, and he truly we From start to finish, he was extremely helpful, honest, and hardworking. He was fully committed to making sure we were taken care of, and he truly went above and beyond to understand our needs. What stood out most was the grace and patience he showed throughout the entire process, making everything smooth and stress-free. If you’re looking for someone who genuinely cares about their customers, I definitely recommend Robert! More
by IceyBrea
Employees Worked With
Dave Klaiber, Robert Cox
September 20, 2025
Phenomenal service and communication from Dave and his staff up at Pinnacle! Everything was straight forward and no was never an option! I have had great experiences purchasing cars in the past but none l staff up at Pinnacle! Everything was straight forward and no was never an option! I have had great experiences purchasing cars in the past but none like this! They will find a way to say yes and I highly recommend you choose them for your next vehicle purchase!! Proud to be apart of the Pinnacle family now! More
by JarredH
Employees Worked With
Dave Klaiber, Alyssa Lane, Brian Fogelquist, Robert Cox, Candy Haggerty, Justina Scalise, Alex Lane, Mike Sacosky
