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Planet FIAT of West Miami

1.0

7 Lifetime Reviews

9975 N.W. 12th Street, Miami, Florida 33172 Directions
Sales: (888) 412-9779

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7 Reviews of Planet FIAT of West Miami

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June 07, 2018

"Very incompetent people"

- Adnaloy

I have bought cars from Planet Dodge and have had no problems, but the day I decided to buy from Planet Fiat....that was a huge mistake. The sales person was nice at first, once you leave the dealership with the car, you're garbage, no help at all. If by any chance you get rid of the car (by the way, the quality of the car and value suck) and you claim the GAP insurance, good luck because they say they will do the paperwork for you and never do. I had to the process by myself, I was always given the runaround. This is not the only time because my cousin also bought a Fiat there and they did the same thing with the GAP claim. I never give reviews, but these people are a joke and it's not fair. Hope my review helps you in some way.

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Recommend Dealer
No
Employees Worked With
Gino
June 12, 2013

"The planet fiat dealership had been open maybe for a few..."

- fiatman

The planet fiat dealership had been open maybe for a few weeks before I visited the dealership. The showroom was not yet completed. The salesman was friendly at first. They gave me $500 below the Carmax trade in value for my vehicle. They did not honor that which is strange.Going to Carmax was a waste of time. We then returned to dealership and chose the Pop convertible. No rebates, salesman stuck to sticker price. Financing deal at dealership was ok, but had to wait two hours to see the finance person. Was a bad buying experience but the service department is really good. I haven't seen the salesman when i visited the dealership recently, and this is a good thing. The Fiat 500 seems to be a reliable well made car. If you come to this dealer come prepared.

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Recommend Dealer
Yes
Employees Worked With
Don't remember his name
April 18, 2013

"bought my new car at planet fiat in doral and had a great..."

- franciscorojo12

bought my new car at planet fiat in doral and had a great buying experience, my was very professional and gave me a great deal, the over all experience was exceptional. i have bought many cars before and have never been treated with so much profesionalism, i was to buy another fiat, i would certanly buy it at planet fiat

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Recommend Dealer
Yes
Employees Worked With
francisco llauro
May 02, 2012

"Great experience. They were not sharks and were very..."

- speedy21

Great experience. They were not sharks and were very helpful. Especially Claudio. I went to several dealers but this one I definitely recommend. I love my new fiat!

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Recommend Dealer
Yes
Employees Worked With
Claudio
January 28, 2012

"Beautiful car with equally beautiful service. All of the..."

- thegreatpeanuter

Beautiful car with equally beautiful service. All of the staff goes out of their way to ensure you receive top quality service. Thank you Planet Fiat!

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Yes
Employees Worked With
Luis Cisneros
January 24, 2012

"The service was outstanding, they help me with the model..."

- Italianlady

The service was outstanding, they help me with the model and color that I wanted. They were very patient and gave me different options to finance my new Fiat 500. I would recommend them anytime

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Yes
Employees Worked With
Claudio Longobucco/Francisco Llauro
January 15, 2012

"Visited Web site & Left Contact info. Dealer Rep..."

- jadedoer

Visited Web site & Left Contact info. Dealer Rep called & make appointment & give code-word for VIP treatment. Called & make Appointment to test Drive. Arrive at Dealer & did not The cars I requested on Phone. Instead wants Me to order & wait for 6 wks. Gave Trade-in $ that's below Car-Max's appraise value. Make Me feel insulted . Needless to say I did not buy. Thank God , There are 2 other Dealers in My area. MW

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Recommend Dealer
No
Employees Worked With
Carlos
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