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Planet Ford Dallas Love Field
Dallas, TX
73 Reviews
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Showing 73 reviews
September 22, 2023
I had the pleasure of ordering my F-250 from Planet Ford a few months ago, and the entire experience was nothing short of exceptional. From the moment I initiated the process, they ensured that I received p a few months ago, and the entire experience was nothing short of exceptional. From the moment I initiated the process, they ensured that I received precisely what I needed. When the day arrived for me to take delivery of my eagerly awaited truck, the dealership went above and beyond to make it a memorable event. The first thing that struck me was the dealership’s interior—it was pristine and inviting. Moreover, every member of their team was incredibly friendly and welcoming, making me feel right at home. During the trade-in appraisal, I was pleasantly surprised to receive a very fair value for my vehicle. The finance office efficiently handled the paperwork, streamlining the process for me. However, what truly set Planet Ford apart was their dedication to ensuring I understood every aspect of my new F-250. Their delivery process was thorough and comprehensive, with a detailed explanation of every feature and accessory. They even took the time to help me pair my phone and acquaint me with the truck’s various functions. I’ve never encountered such outstanding customer service at a dealership before. I want to extend my heartfelt gratitude to Planet Ford for making my purchase an unforgettable and enjoyable experience. If you’re in the market for a vehicle and exceptional service, I wholeheartedly recommend Planet Ford. More
by DaveK
Employees Worked With
Greg Tomlin , Jeremy Grant , Dennis Savage, Pierre Jones
Verified CustomerMarch 24, 2023
I appreciated the streamline movement of the processes here at Plant Ford. Dylan Duncan is thorough and not pushy, which I truly appreciate. He called me to tell me when the car he knew I would want arriv here at Plant Ford. Dylan Duncan is thorough and not pushy, which I truly appreciate. He called me to tell me when the car he knew I would want arrived on site and I was able to purchase it that day. There are things that I think could be done a bit better, but overall, this was a slam dunk experience and I would gladly come back to buy again. Dylan and Pierre are top notch and set this dealership apart. More
by LIZ0NURSE
Employees Worked With
Dylan, Sales, Carlos, warranty, and Pierre, car orientation
March 22, 2023
Honest dealer with great intentions in both service and sales. They say the good, bad, and ugly upfront so that you can make an informed unbiased decision prior to any commitment. sales. They say the good, bad, and ugly upfront so that you can make an informed unbiased decision prior to any commitment. More
by Jng83
Employees Worked With
Benjamin Ballard, Angela Enright
March 22, 2023
I've been buying cars from "Park Cities Ford" (Planet Ford Dallas now) for years. Wasn't planning on purchasing a new vehicle, but I did as the car I wanted...Bronco Sport with a sunroof was available a Ford Dallas now) for years. Wasn't planning on purchasing a new vehicle, but I did as the car I wanted...Bronco Sport with a sunroof was available and for the price I wanted to pay. Robert was great. He actively listened and wasn't pushy. He sealed the deal! I couldn't be happier. Been wanting this vehicle since my college days! More
by LETUSJUSTSAYIT
Employees Worked With
Robert
