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Planet Ford Dallas Love Field
Dallas, TX
68 Reviews
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Showing 68 reviews
Verified Customer
Helpful March 22, 2023
I've been buying cars from "Park Cities Ford" (Planet Ford Dallas now) for years. Wasn't planning on purchasing a new vehicle, but I did as the car I wanted...Bronco Sport with a sunroof was available a Ford Dallas now) for years. Wasn't planning on purchasing a new vehicle, but I did as the car I wanted...Bronco Sport with a sunroof was available and for the price I wanted to pay. Robert was great. He actively listened and wasn't pushy. He sealed the deal! I couldn't be happier. Been wanting this vehicle since my college days! More
by LETUSJUSTSAYIT
Employees Worked With
Robert
March 22, 2023
Jeremy was awesome! I was very pleased with the following: Swiftness Honesty Expectations Thoroughness Thank you! I was very pleased with the following: Swiftness Honesty Expectations Thoroughness Thank you! More
by cecompton
Employees Worked With
Benjamin Ballard, Angela Enright
March 22, 2023
Honest dealer with great intentions in both service and sales. They say the good, bad, and ugly upfront so that you can make an informed unbiased decision prior to any commitment. sales. They say the good, bad, and ugly upfront so that you can make an informed unbiased decision prior to any commitment. More
by Jng83
Employees Worked With
Benjamin Ballard, Angela Enright
November 11, 2022
Bought $93,000 truck, waited 9 months for delivery with minimal communication, took delivery from sales person that basically handed keys off with no additional discussion. Within 3 days had some intermitt minimal communication, took delivery from sales person that basically handed keys off with no additional discussion. Within 3 days had some intermittent sound cutting out on radio. This was dismissed as probably nothing wrong with truck. Five days after delivery had total failure of lights and all electrical screens and lights. Told "nothing we can do about that, unsafe to drive, take to neatest dealer". Almost 2 weeks later, no repair. After numerous conversations, told to take it up with Ford. Customer service rep there is trying to be helpful, said she had multiple complaints about Planet Ford. All of ads with Randal Reed awards displayed aren't doing me any good. If choose to business here, brush up on Texas Lemmon law. More
by Burned twice PF
Employees Worked With
Rico, Travis
November 26, 2020
Nov 17 2020"Great experience with Joe D'Angelo" Bought Nov 17 2020 "Great experience with Joe D'Angelo" Bought my truck from Joe D'Angelo at Park Cities Ford and I’m so happy to have had such a great ex Nov 17 2020 "Great experience with Joe D'Angelo" Bought my truck from Joe D'Angelo at Park Cities Ford and I’m so happy to have had such a great experience. Joe has one of the best energy as soon as I walked in honestly best guy I've ever dealt with when buying a car , The overall dealership experience was great. If you need a car or truck, call Park Cities Ford and ask for Joe. No pressure, and he will work with you to get you what your looking for. Thanks to him I will definitely be coming back for future business.. More
by Betsyalcala
Employees Worked With
Joe D Angelo
May 21, 2019
Excellent Service Took my Expedition in for an oil change, tire rotation, and to address an open recall. I was greeted at the door by Robert Espino who was extremely he Took my Expedition in for an oil change, tire rotation, and to address an open recall. I was greeted at the door by Robert Espino who was extremely helpful. I had planned to leave my vehicle there and Uber to work, but asked if they had loaners available. Because I have PremiumCare I was sitting in a loaner Escape in 10 minutes and was on my way. Robert called me later that morning to let me know my vehicle was ready. When I arrived back at the dealership, my vehicle had been washed and vacuumed and the bill was $10 less than I am used to paying at the Ford dealership closer to my house! All in all a fabulous experience. I will definitely be returning to Park Cities Ford for all of my future work. Robert was responsive and helpful and the work was done quickly and affordably. More
by aggiegrad05
Employees Worked With
Robert Espino
May 02, 2019
AVOID AT ALL COSTS! GO ANYWHERE ELSE! No deal is worth being mistreated, misled, nor having your time wasted. From the start, while test driving I was not allowed to go o GO ANYWHERE ELSE! No deal is worth being mistreated, misled, nor having your time wasted. From the start, while test driving I was not allowed to go on a highway. When it came to negotiating, they came back with something written in marker for THOUSANDS MORE than the asking price. After asking to see all the fees and taxes, they came back with another paper written in marker that showed four numbers: "car, fees, tax, total." They said they DO NOT NEGOTIATE and that was the absolute best they could do. I didn't walk out, I ran! They were SHADY every step, and could not even show me the $1000+ dealer fees they were trying to add-on in addition to tax, title, and license. RUN! RUN! RUN! More
by DFWFamily
Employees Worked With
JOE D'ANGELO, JAMAL BERRY
