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Platinum Honda of Texoma

Denison, TX

4.9
993 Reviews
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2020 US-75

Denison, TX

75020

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Showing 993 reviews

September 15, 2022

I was treated very badly by the GSM William for no reason. He was very rude, arrogant and condescending to me. Then he lied to the owner about what happened and made false accusations against me. I wi More

by Cmt
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
William Kazanji
Sep 15, 2022 -

Platinum Honda of Texoma responded

Hi Michael, thank you for taking the time to review our dealership. Unfortunately, we feel there was a bit of a miscommunication in your interactions with our team. What William tried to explain to you before you started using profanity in our showroom was we do not carry paper copies of those documents anymore. We would have been happy to provide them to you if we had them. We use digital forms for all of our car deals at this point. We are glad to hear that you were able to find a dealer that still keeps the paper forms on hand for your needs. If there is something we can help you with in the future, please reach out to us at danielle@classictexoma.com. Hope you have a wonderful day.

Sep 15, 2022 -

Cmt responded

Why are you continuing to make false accusations? William is lying to you about what happened. I never used any profanity, and in fact William was the one shouting at me. Why can't you just admit that William was wrong and reprimand him for his conduct and lying to you.

September 11, 2022

Sales person and finance manager were really generous. They explained everything patiently. Good job. Thank you. More

by palkum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaden Pennell, David Dryden
September 10, 2022

Debbie was absolutely amazing! She helped us through every step of the process. During this crazy car market finding a dealer that is straight forward and genuine is very rare! So More

by Gina Riddle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Walston, Debbie Foret
September 05, 2022

Great Experience! Very thorough, very friendly, very helpful. Sam was easy to talk to and work with; there was no pressure. I got there late in the day and although I' More

by MAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Foret, Boyd Young, Gary McNew
September 05, 2022

No pressure, knowledgeable, extremely comfortable environment. David was excellent in every way. The closing with the finance manager was the easiest I’ve ever experienced. The sales manager check More

by At37ip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dryden
September 03, 2022

This place is awesome. No BS msrp markup.!!!! Seriously. No mark up. And they only do window tint as a accessory add on. You won’t this no fee dealer anywhere else. You wil More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Byrum
August 31, 2022

This is my 3rd vehicle from Classic of Texoma! It’s also a smooth and easy transaction. Highly recommend! More

by Kathryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaden Pennell, Brett Pearson
August 31, 2022

Tonya is very knowledgeable about the working parts and systems on Toyota's. Tonya is also a "people's" type of person who strives hard to help the customer. She's great!! More

by Heidi7
Recommend Dealer
Yes
Employees Worked With
Tonya Bates
August 29, 2022

Friendly, follow-through, consistent & professional. Dave Dryden, Gary McNew & Hal Nabors much appreciated for your efforts. What an odyssey for autos today in this climate as a customer. Appreciate the More

by dave.kubicek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Nabors, David Dryden, Gary McNew
August 28, 2022

I bought a 2017 kia from them for 18,000 and the engine light came on as soon as we drove it off the lot. We brought the car back and they said it was just a "software update for my computer." I took it to More

by kruze.bolen93
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Kazanji, Michael Kabariti
Aug 29, 2022 -

Platinum Honda of Texoma responded

Hi Kruze, thank you for taking the time to review our dealership. From our records, you purchased this vehicle in 2021 and that included a warranty. This is the first we are hearing of your vehicle needing $1600 worth of repairs. Is there a reason you did not bring this to our attention when the work was completed so that we could address it then? If you can email me at danielle@classictexoma.com, we would love the opportunity to make this right. We look forward to hearing from you so that we can address any concerns you had. Customer service and vehicle safety are very important to us.

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