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Classic of Texoma - Service Center

Denison, TX

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81 Reviews

81 Reviews of Classic of Texoma - Service Center

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January 06, 2025

Charles in Service Rocks ! ! He helped us with my wife's car and got us up and going in a timely manner. He was kind, caring and very helpful. Thanks Charles More

by beemer56tr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
August 03, 2023

Honda service head, not helpful at all. Will not be back or buy again I have bought several cars there, but no more, relax and enjoy the difference! More

by randywaldrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Bower
Aug 23, 2023 -

Platinum Honda of Texoma responded

Hi Randy, thank you for taking the time to review our dealership. We are so sorry to hear that you had a bad experience in Honda service. Can you please email us at customerexperience@classictexoma.com with more information about your visit and who you worked with so we can address this situation. We appreciate your past business and want to see what we can to do fix this situation.

June 24, 2023

Took Toyota rav4 2021 for power steering failures. Vehicle under warranty but not repaired by dealership. More

by Trichubs
Service Price Transparency
Recommend Dealer
No
Employees Worked With
James, Jimmy Taylor
Jul 06, 2023 -

Platinum Honda of Texoma responded

Please reach out if there is anyway we can help.

March 02, 2023

Very pleased with the Toyota Service Team on the preventative maintenance performed on my 2016 Honda. Bill Fisher did a great job of informing me on what things that needed to be addressed. It was a More

by Jeffbyers65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic's , Bill Fisher
Mar 02, 2023 -

Platinum Honda of Texoma responded

Thank you for your business!

March 01, 2023

Bill Fisher always takes great care of us, Excellent communication, extremely helpful. I would recommend Bill to anyone! More

by meltdust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
Mar 02, 2023 -

Platinum Honda of Texoma responded

Thank you for your kind words and business.

September 27, 2022

Took our 2022 CR-V for 20K maintenance as B1 was showing required. Told Service rep tires need to be rotated. At time of drop off the rep confirmed B1 is oil change and tire rotation. We looked at the work More

by dlynch1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Bower
September 15, 2022

I was treated very badly by the GSM William for no reason. He was very rude, arrogant and condescending to me. Then he lied to the owner about what happened and made false accusations against me. I wi More

by Cmt
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
William Kazanji
Sep 15, 2022 -

Platinum Honda of Texoma responded

Hi Michael, thank you for taking the time to review our dealership. Unfortunately, we feel there was a bit of a miscommunication in your interactions with our team. What William tried to explain to you before you started using profanity in our showroom was we do not carry paper copies of those documents anymore. We would have been happy to provide them to you if we had them. We use digital forms for all of our car deals at this point. We are glad to hear that you were able to find a dealer that still keeps the paper forms on hand for your needs. If there is something we can help you with in the future, please reach out to us at danielle@classictexoma.com. Hope you have a wonderful day.

Sep 15, 2022 -

Cmt responded

Why are you continuing to make false accusations? William is lying to you about what happened. I never used any profanity, and in fact William was the one shouting at me. Why can't you just admit that William was wrong and reprimand him for his conduct and lying to you.

August 31, 2022

Tonya is very knowledgeable about the working parts and systems on Toyota's. Tonya is also a "people's" type of person who strives hard to help the customer. She's great!! More

by Heidi7
Recommend Dealer
Yes
Employees Worked With
Tonya Bates
August 20, 2022

As a multiple Honda owner, I’ve have mixed thoughts about the design and longevity of the brand. Likewise with my experience with Service Advisors. However, these mixed emotions do not extend to Lane. More

by Hoscheck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne Whitfield
August 13, 2022

Steve fixed my complaints and went over and beyond! He changed my mind about not using this dealership.Thank you Steve More

by Scott
Recommend Dealer
Yes
Employees Worked With
Steve Jones
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