Platinum Volkswagen

Very valuable Volkswagen repair service car owners I have a 2021 VW ID4 electric car. I bought it with 2500 miles on it and I took the car to the service more than six times. The car's electric motor was not a 2021 VW ID4 electric car. I bought it with 2500 miles on it and I took the car to the service more than six times. The car's electric motor was not making any noise at 56th Street Brooklyn. They replaced a part for $1600. We said okay, okay. A few days later another light came on. I went to Brooklyn Volkswagen again and they checked and said there was a small battery in the electric car. They said it was not working and replaced it three days later, the same light. The electric system was not working. It came on again at Brooklyn Volkswagen. I brought it in and they ran diagnostics, this time it was a high power battery. They said my car had 45,000 miles and they said they couldn't do it for me. They said they didn't have an electrical engineer and told me to go to Bayridge Volkswagen. I went and bought a Radovi first and went 10 days later. They said they couldn't do it for me and said to go to Long Island Platinum Volkswagen. I called and made an appointment and went two weeks later. Okay, they looked at it and made a check and then charged me $259.00. I asked why they weren't changing the batteries. They told me my car had a TLC plate, but the warranty was 50,000 miles. That's how many TLC plate cars have. Did you see the miles on the car? Why didn't you tell me? Platinum Volkswagen lied. But why did you say 100,000 miles when you bought the warranty? You say 8 years. I bought the warranty and paid $2600.00 extra. Is this possible? Why didn't you tell me? I said I would put a TLC plate when I bought the car. Brooklyn Volkswagen is hostile to me here. Since you don't understand, why did you change the small batteries in the electric car? They made me waste my time. Bayridge Volkswagen spoke honestly. The name was edi. A nice mechanic will help me now. I'm looking for a lawyer from Volkswagen USA. Thanks for making a secret. Ali Kondakci 3322621439 More

Vildan in Platimum Wolkswagen is amazing,,the professionalism and patience she has makes the anxiety to purchase a car less stressful. No haggling , they are upfront with everything. professionalism and patience she has makes the anxiety to purchase a car less stressful. No haggling , they are upfront with everything. More

The dealership treated me as VIP from my very first visit and throughout the entire process of leasing my vehicle. They followed up after the purchase with the same concern and caring. A special thank visit and throughout the entire process of leasing my vehicle. They followed up after the purchase with the same concern and caring. A special thank you to Vildan and Josh. More

Ease of operations. Thorough quick execution. Honest. Attentive. The option to work out a new car deal over phone was a game changer. Thorough quick execution. Honest. Attentive. The option to work out a new car deal over phone was a game changer. More

This was my 4th lease with Platinum Volkswagen. Even though I moved out east, I keep coming back because there is no one like sales consultant, Manny Lucas. He is extremely honest and transparent a Even though I moved out east, I keep coming back because there is no one like sales consultant, Manny Lucas. He is extremely honest and transparent and really makes you feel at ease throughout the entire process of leasing a car. He is very knowledgeable and will walk you through every step of the way. Very professional. I highly recommend him! Thank you Manny! More

This transaction was transparent with no pressure and no pushy F&I person to deal with. Pricing was competitive and dealership atmosphere was pleasant. Vildan was pleasure to work with. pushy F&I person to deal with. Pricing was competitive and dealership atmosphere was pleasant. Vildan was pleasure to work with. More

Vildan was a pleasure to work with. From the onset I found her knowledgable and a person of integrity. I would definitely recommend her to anyone looking for a VW. From the onset I found her knowledgable and a person of integrity. I would definitely recommend her to anyone looking for a VW. More

We had a great experience. Our salesperon(Vildan) was welcoming and attentive. She understood what we needed and helped us accordingly. Test drive was great. Final processing w Our salesperon(Vildan) was welcoming and attentive. She understood what we needed and helped us accordingly. Test drive was great. Final processing was seamless as well. Overall a good experience from start to finish. More

The dealship was clean and the people were friendly not pushy. Vildan was amazing. Knowledgable, friendly, helpful and FAST! pushy. Vildan was amazing. Knowledgable, friendly, helpful and FAST! More