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Platinum Volkswagen

Hicksville, NY

4.4
1,044 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,044 Reviews of Platinum Volkswagen

June 26, 2021

Manny was truly amazing! So professional, helped me get exactly what I needed at the budget I had told him, and was super communicative with me via text (my preferred method). I'm so glad I ended up workin More

by alex.laz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Jun 29, 2021 -

Platinum Volkswagen responded

Alex, Thank you so much for your kind words for Manny, Angela and our team, and for taking the time to leave us this wonderful feedback! josh@platinumvw.com

June 24, 2021

I returned to Platinum Volkswagen to trade in my 2017 I returned to Platinum Volkswagen to trade in my 2017 Jetta for a newer model. The process could not have been any easier! Manny, who sold me my o More

by Kmo1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Jun 24, 2021 -

Platinum Volkswagen responded

It's fantastic to hear that Manny and Paul provided you with great customer service while assisting you with your new 2020 Jetta! We truly appreciate the opportunity to do business with you. Thanks for choosing Platinum Volkswagen! josh@platinumvw.com

June 21, 2021

From Angela, to Leandro to Paul - what a stellar team! The ease of trading in my car for a new one - amazing! Thank you Platinum VW! You always come through - above and beyond! More

by Bee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela and Paul, Leandro Rodrigues
Jun 22, 2021 -

Platinum Volkswagen responded

Thank you for your business and this review. We're happy to hear Angela, Leandro, Angela, and Paul were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. josh@platinumvw.com

June 16, 2021

This whole experience has been amazing. Seamless from start to finish. Thank you Angela and Leo ! I came all the way from Brooklyn for this! Thank you! More

by Janine drom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
Jun 16, 2021 -

Platinum Volkswagen responded

Thank you for taking the time to share your feedback with us, Janine. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! josh@platinumvw.com

June 03, 2021

Leandro was extremely knowledgeable and helpful through the entire process. He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new le More

by helenlaufman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul took a pre visit call from us and arranged to have the car available for us to drive, Josh Lever, Bill Q, Leandro Rodrigues
Jun 03, 2021 -

Platinum Volkswagen responded

Thank you for taking the time to write this review, Helen! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Leandro and all of us at Platinum Volkswagen are glad to have you as a customer. josh@platinumvw.com

May 29, 2021

Great experience .we got exactly what was told to us over phone and when we got there everyone was friendly and very attentive to us More

by Brian.concannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
May 30, 2021 -

Platinum Volkswagen responded

Thank you, Brian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! josh@platinumvw.com

May 28, 2021

Leo was very responsive and helpful throughout this process. I have bought four previous vw’s at sunrise and this was our best experience. Thanks More

by JeffreyKasper10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Q, Leandro Rodrigues
May 30, 2021 -

Platinum Volkswagen responded

Thank you so much, Jeffrey, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Leo and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! josh@platinumvw.com

May 26, 2021

I arrived at Platinum Volkswagen early for my appointment but I received a friendly welcome and the sales representative immediately came to greet me. I had initially decided to return my current lease 2019 More

by els540227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Q, Leandro Rodrigues
May 27, 2021 -

Platinum Volkswagen responded

Elsa, here at Platinum Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review and we hope that your foot heals soon! josh@platinumvw.com

May 23, 2021

I cannot emphasize what an amazing experience I had with Leo at Platinum Volkswagen. Leo was knowledgeable, patient and honest the entire time, helping me pick out the perfect car at the perfect price. I ca More

by Amanda Spratt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
May 24, 2021 -

Platinum Volkswagen responded

Thank you so much, Amanda, for choosing Platinum Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! josh@platinumvw.com

May 21, 2021

Manny Lucas made my car buying experience wonderful and stress free. Upon my arrival at the dealership the vehicle was ready, paperwork was prepared and I was on my way within one hour. Overall, the serv More

by MKapka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
May 21, 2021 -

Platinum Volkswagen responded

It's great to hear that Manny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Volkswagen! josh@platinumvw.com

May 22, 2021 -

Platinum Volkswagen responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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