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Platinum Volkswagen

Hicksville, NY

4.6
1,044 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,044 Reviews of Platinum Volkswagen

June 30, 2023

Manny helped me after I had a bad experience at another dealership when trying to buy a new car. He got me a better deal, and was a pleasure to deal with. Great communication and hassle-free experience. Th More

by cyn676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Jun 30, 2023 -

Platinum Volkswagen responded

Thank you for your kind words for Manny and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. josh@platinumvw.com

June 24, 2023

Platinum Volkswagen engages in deceptive practices, fails to uphold commitments, and provides unreliable service. Check your itemized bill carefully before leaving this place to avoid hidden charges and infl More

by salvis97
Recommend Dealer
No
Employees Worked With
Manny lucas, Josh Lever, Moses Quiroz, Manny Lucas
Jun 24, 2023 -

Platinum Volkswagen responded

You bought your own leased vehicle. Platinum did the title work however your car was already registered so Platinum was not required to update the registration on your vehicle. When you called you were advised all you have to do is pay the DMV the fee and send back the paperwork to update your registration. We wish you the best of luck.

May 19, 2023

Manny is an exceptional car salesman and I would like to share my review of his outstanding service! Manny is extremely knowledgeable and takes the time to explain the process. I have leased 2 cars with Man More

by KayCee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas, Steven Fox
May 21, 2023 -

Platinum Volkswagen responded

It's great to hear that Manny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Volkswagen! josh@platinumvw.com

May 12, 2023

Vildan was great and super helpful. We would have loved a better deal but unsure the current marker allows for that. More

by NewTigjen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
May 14, 2023 -

Platinum Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Platinum Volkswagen! josh@platinumvw.com

April 27, 2023

Manny is such a valuable sales professional with a vast wealth of knowledge and expertise about each VW model, its features, and the inner workings of the auto market overall. Manny’s empathy, communicatio More

by jyc49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Apr 28, 2023 -

Platinum Volkswagen responded

Thanks for your feedback on your recent visit to Platinum Volkswagen, Church Family. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! josh@platinumvw.com

April 22, 2023

We have used Manny for several years now and will continue to use him. He knows exactly what I want each time we lease our car. I’m looking forward to our new 2023 TAOS. Thank you! More

by Niki2215
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Apr 23, 2023 -

Platinum Volkswagen responded

Thank you so much for choosing Platinum Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! josh@platinumvw.com

April 12, 2023

It was pleasure doing business with you guys! Thank you manny for your dedication and help.. More

by Yameldjs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Apr 14, 2023 -

Platinum Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! josh@platinumvw.com

April 05, 2023

Absolutely amazing! Extremely painless and super easy! Thank you again! We will definitely be back! More

by R.pascarella11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Apr 06, 2023 -

Platinum Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! josh@platinumvw.com

April 01, 2023

Manny is always a pleasure to work with and always honest. 2nd car bought from Manny and will continue to use him! More

by mdejulio30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
Apr 03, 2023 -

Platinum Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Manny once again met your expectations. Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! josh@platinumvw.com

March 27, 2023

I used Platnum before and that dealer always tried to work with the customer. That is why I went back to them. Their price was not outrageous. With interest rate going up and the money factor for leasing More

by vildan0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, VILDAN Senadam
Mar 27, 2023 -

Platinum Volkswagen responded

Here at Platinum Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! josh@platinumvw.com

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