Platinum Volkswagen

Excellent as usual had to go in for my inspection and 10,000 mile oil change. Had always had Dee as my Service Consultant so when Steve called me in I was very happy wit had to go in for my inspection and 10,000 mile oil change. Had always had Dee as my Service Consultant so when Steve called me in I was very happy with the way I was treated and with the fast service I received. Kept me updated. Very satisfied. More

Very Good Service John Grossmann was my service advisor. He was very polite and easy to deal with. He kept me up to date with the progress of my service and the car was John Grossmann was my service advisor. He was very polite and easy to deal with. He kept me up to date with the progress of my service and the car was finished in a timely manor. More

Excellent Sales Experience I am very happy with the excellent service Manny Lucas provided me a couple weeks ago when I got my new lease at Platinum VW. The main reason I came b I am very happy with the excellent service Manny Lucas provided me a couple weeks ago when I got my new lease at Platinum VW. The main reason I came back to Platinum VW was because we dealt with Manny when we purchased a car a couple years back. Manny was informative, helpful, and all around lovely to work with. I contacted him directly about a lease for 2017 with specific criteria as well as my budget and he got back to me right away with everything I had asked for. He made the process seamless for me and I look forward to working with him again. The gentleman who helped to set up my car for Bluetooth and who explained the car's features was also wonderful. The dealership has a fantastic selection of both pre-owned and new inventory and the customer service I have received from Manny has been terrific. More

Good Experience I took the car in for service. Anthony was very helpful and professional. He advised me during my wait about when the service would be completed. I I took the car in for service. Anthony was very helpful and professional. He advised me during my wait about when the service would be completed. I am completely satisfied. More

Great service. Great people, very friendly and professional, the service was performed in a timely manner. They always treat your car as it is theirs. The recommend Great people, very friendly and professional, the service was performed in a timely manner. They always treat your car as it is theirs. The recommendations they make are thorough and they always try to save you money. More

Check Engine light on Very knowledgeable confident staff.John did not push unnecessary repairs on me. Tech showed me problem and knew exact symptoms. Repair was done in rea Very knowledgeable confident staff.John did not push unnecessary repairs on me. Tech showed me problem and knew exact symptoms. Repair was done in reasonable time frame. More

Excellent 😄🇺🇸🙏🤓🤠😋😀😃😂😅😁🤡??😁😍😇😎😀😃🤣😁😆😅😂??😊😉🙃🙂😇😌😍😘😋good good good excellent great good great experience especially excellent great 😄🇺🇸🙏🤓🤠😋😀😃😂😅😁🤡??😁😍😇😎😀😃🤣😁😆😅😂??😊😉🙃🙂😇😌😍😘😋good good good excellent great good great experience especially excellent great good great good excellent performance love the staff excellent staff great good afternoon love you More

Outstanding Experience From start to finish everything was so easy! I felt comfortable the entire time and could tell I was working with someone who genuinely had my best in From start to finish everything was so easy! I felt comfortable the entire time and could tell I was working with someone who genuinely had my best interests in mind. I went in uncertain and was given honest Pros and Cons to help make my decision. Very trustworthy!! More

What a pleasant experience. Darlene at VW made every part of the transaction so easy. She consistently followed up on all the details and kept me informed. The car was ready for Darlene at VW made every part of the transaction so easy. She consistently followed up on all the details and kept me informed. The car was ready for pickup earlier than I expected and Darlene made sure I was comfortable with everything before I drove away. I would definitely recommend the dealership and tell you to ask for Darlene More

Excellent as always Always received professional and courteous service work that was done was done perfectly never had to return all staff I dealt with was very helpful Always received professional and courteous service work that was done was done perfectly never had to return all staff I dealt with was very helpful the waiting area is very comfortable and clean More