Platinum Volkswagen

Have been shopping to replace a car coming off lease, came in to look at an Eos David showed me a car in stock, i gave him all the information he needed along with what i wanted to spend, he called me ba came in to look at an Eos David showed me a car in stock, i gave him all the information he needed along with what i wanted to spend, he called me back that evening and left a voicemail saying that it would be no problem, that he would be in at 12 PM in order to make a deal. I came in the very next day as he requested to find out he was not there, the manager turned me over to another salesman and they gave me a completely different price which was not even close to what i was told. I would never shop at this dealership again. More

I don't even know where to begin in regard to this dealership!! My Mom and I walked into Premium to look at pre-owned Jetta's. We were greeted by Doc.. What an AMAZING MAN!!! He looked into what the d dealership!! My Mom and I walked into Premium to look at pre-owned Jetta's. We were greeted by Doc.. What an AMAZING MAN!!! He looked into what the dealership had to offer based on what he thought would be to my liking, as well as my wants. He showed me EXACTLY what I was looking for!! My credit I must add is not the best and DOC and the Finance Director Bill Q found a great rate that was still within my budget!!! I am on my way to rebuilding my credit. Love That!! :) The Delivery Coordinator Jim Fry explained everything and made sure I knew everything before I pulled off the lot..another GEM!! and LOOOOVE MY 2010 JETTA 12k miles GOT TO love that!! All the Best To Everyone There You Guys Where A Pleasure!!! I am a VOLKSWAGON GIRL FOR LIFE!!! P.S. The OWNER was such a GENTLEMAN. Love the way you are running the place!!!! Thanks xoxo More

This dealership is as good as it gets. Professional and honest in every way. Internet sales department has great communication, very informative, quickly texted us many extra photos of the certified pre- honest in every way. Internet sales department has great communication, very informative, quickly texted us many extra photos of the certified pre-owned car in which we were interested, agreed upon a very fair price, and car was exactly as described. From start to finish, 100% integrity with this dealership. We recommend them without reservation. We worked with Ed. Josh (who I think may be the owner,) and Bill in the business office also assisted us. Everyone was a pleasure and easy to deal with. If you are in the market for a new or certified VW, go to Platinum. We traveled about an hour to get there and it was well worth it! More

Doreen is excellent! She put up with me for hours. There were other people we dealt with during the purchasing process and they were all great I am just bad with names. We bought 2 cars, 1 new and 1 used. were other people we dealt with during the purchasing process and they were all great I am just bad with names. We bought 2 cars, 1 new and 1 used. Great deals on both. The new car had transport scratches and dents on it. Doreen called us BEFORE we went to examine it. We deemed it to be unacceptable and were told to pick the color of our choice and they would get it for us at no extra cost. It was there the next day! If there is any feature we don't know how to use its because someone wasn't listening. Everything was gone over in the car in detail, I never had that done before. I hate the process of buying cars and I hate salespeople. Okay I still hate the process but I loved Doreen and the group at Platinum! They really did make it easier and much more pleasant and I was happy with the deals. More

This was singularly the best car buying experience of my life. I came from out of town (state) and Doreen picked me up from the train station. Staight-forward and honest dealing and none of that hidden fe life. I came from out of town (state) and Doreen picked me up from the train station. Staight-forward and honest dealing and none of that hidden fees crap. The details of the car were clearly explained to me and they even sent me off with a gift bag! These are honest, hard working people and I will definitely buy from them again. More

I have been car shopping for the past few weeks until i saw Platinum VW's postings @ www.car.com. Unlike the other car dealerships i went to, the Josh/Krista did not enforce the usual salesman tactics that saw Platinum VW's postings @ www.car.com. Unlike the other car dealerships i went to, the Josh/Krista did not enforce the usual salesman tactics that other dealerships do. They were nice and accomodating and offered me a great price for the 2013 VW Jetta S. For this reason i went back the following day and purchased the VW Jetta from Platinum VW. More

initial contact through internet was a pleasant surprise. response to my inquiry was prompt and inviting without high pressure. visit to show room, test drive and discussion of purchase was forthright and ve response to my inquiry was prompt and inviting without high pressure. visit to show room, test drive and discussion of purchase was forthright and very positive. . finance issues and final transaction was highly satisfactory and also free of any pressure. first visit to service department was also pleasant and professional approach was appreciated. More