Platinum Volkswagen
Hicksville, NY
By Type
1,044 Reviews of Platinum Volkswagen
Between my Salesperson, Nick Drasby and the Sales Manager, Dave Quintero - I am so happy with how everything turned out, I cannot thank them enough. They made the car buying experience so much easier Manager, Dave Quintero - I am so happy with how everything turned out, I cannot thank them enough. They made the car buying experience so much easier than I thought it was going to be. I appreciate everything they did for me to make this deal happen. Originally I was apprehensive because of my past experience with Sovereign VW, however, Platinum is a completely different dealership. The amount of follow up calls and emails have surpassed any communication I ever had with Sovereign. I feel like Platinum VW takes the time to know their customer and I know I'll have a wonderful car buying relationship with these guys for years to come. I will definitely recommend Platinum VW to all!!! More
The sales people Arnie and Rich as well as the finance manager were curteous and informative. i came in looking to buy either the Passat or CC went over the features with Arnie and he showed me what was a manager were curteous and informative. i came in looking to buy either the Passat or CC went over the features with Arnie and he showed me what was available. Followed up with Richard and came to an agreement. Picked up car signed a contract with Rob and purchased an extended warranty contract. Jim showed me the cat and was very knowledable and patient. More
When I went to Platium VW, I did not know what to expect. However, as soon as I arrived at their showroom, I was made to feel very comfortable and was very impressed with the knowledge and presentation of my However, as soon as I arrived at their showroom, I was made to feel very comfortable and was very impressed with the knowledge and presentation of my salesman, Leo! Almost all my questions were answered before I could even ask. Once I made my decision on the car I wanted to purchase, the process was made very easy and was given a very fair price. I would strongly recommend this dealership to anyone who looks forward to a pleasant car buying experience. Sincerely, Lorella Fazio More
I have owned many cars over the years, to the point where my family doesn't even get excited over them anymore. After buying all those cars, I have never met a solid team that delivers everything they say. A my family doesn't even get excited over them anymore. After buying all those cars, I have never met a solid team that delivers everything they say. Al was an honest salesman from the get go, walked me through everything and offered me the exact car I wanted. Bob got me the financing I wanted to get the deal done on my terms. Jim delivered the car and spent 45 minutes answering all of my questions about the cars operations. This was a wonderful experience! More
I had visited two other Volkswagen dealers. One told me I was very difficult to work with. The other said I could order the car I wanted if I picked out three colors. They both told me that the V.6 was not a was very difficult to work with. The other said I could order the car I wanted if I picked out three colors. They both told me that the V.6 was not available and I should really focus on the smaller engine. They made the mistake of focusing on what would be "age appropriate" for me even after I told them that I had previously owned a Mustang and currently owned a Thunderbird. My salesman, Nicholas Drasby, after speaking with me for a while and discussing options and explaining the workings of the lesser engine realized that he had a very specific need to qualify. He then told me he would order the car I wanted without hesitation. He said it would take time as the car had to be built. He then went and searched out the current available V.6 Passats and located one in another county. The office then went into full gear to obtain that car for me. I cannot tell you how professional, courteous and fine this office is. I would highly recommend Nick and is fellow Platinum Volkswagen co-worker to everyone. I love my car! More
I was in the market for a new car. So a co-worker of mine suggested that I should buy a VW Jetta because she loves the Volkswagon Jetta and only buys VW. She was telling me all about its features and comfort suggested that I should buy a VW Jetta because she loves the Volkswagon Jetta and only buys VW. She was telling me all about its features and comfort. Thinking back in the past my family owned Volkswagons, plus I passed my driving road test in a Volkswagon Rabbit. So I checked out a few dealerships on the internet based on price and mileage for a certified pre owned car and a new car. So I found a car and worth looking at from Platnumn Volkswagon. I Drove there and looked and went inside to look for a salesman. As I was looking at the 2012 Jetta in the show room Juan Caguiat greeted me and asked me what I was looking for. I had showed him the ad of a 2011 Jetta from Platnumn website. We went to look at the car. Juan was very knowledgeable about the automobile and answered my questions. He then suggested to me to take a look at the 2012 Passat and jetta because of the type of trim I was asking for. Then I asked about financing and I wasn't certain which car I should buy. Between the 3 cars and their expertise, Juan and his manager were working out the finance that was economically feasible for me. For 3 hours Juan, his manager and I finally came to an agreement that fitted my own needs. In the end I bought the car that I originally looked at the beginning. The experience was enjoyable with no pressure, frustrations or sale gimmicks from Juan, the manager or the financier. The quality of service I received was served with professionalism and experience. More
I took my car to Platinum Volkswagen on Saturday Jan 27th 2012 for service. They have a great service department. I bought my car at Sunrise VW but there service is substandard.If you want your car fixed rig 2012 for service. They have a great service department. I bought my car at Sunrise VW but there service is substandard.If you want your car fixed right take my advise and take it to Platinum Volkswagen.They care about you as a customer from the manager to the lot guy. More
My overall experience at platinum Volkswagen was excellent. No pressure sales, outstanding service and friendly staff are all the reasons to visit. My salesman Doc ruled!! I highly recommend this de excellent. No pressure sales, outstanding service and friendly staff are all the reasons to visit. My salesman Doc ruled!! I highly recommend this dealership. An A+ for Platinum Volkswagen. More
Platinum Volkswagen was unlike any other dealerships that I walked into because of Doc. The service that I received was top notch. Not only was he the funniest guy that you would ever encounter, but he was h I walked into because of Doc. The service that I received was top notch. Not only was he the funniest guy that you would ever encounter, but he was honest and took the time to make sure that I achieved what I wanted to accomplish with my purchase. I walked out of the dealership knowing that I was matched with the perfect car according to my needs. I'm glad I walked through Platinum Volkswagen's doors. **HIGHLY RECOMMENDED** More
After a terrible experience at Sunrise Volkswagen in Lynbrook NY, we were immediately greeted by the friendly owner, Josh, who then immediately referred us to one of his top salespeople, Doc. Doc went o Lynbrook NY, we were immediately greeted by the friendly owner, Josh, who then immediately referred us to one of his top salespeople, Doc. Doc went out of his way to please us and to immediately tend to our needs regarding the purchase of a VW Jetta. The car my daughter wanted was brought to us within ten minutes for a test drive. The price of the car was fair and the money given to us for our trade-in was also fair. Financing was excellent at 0.9% by VW and the initial paperwork was done. We were in and out in about an hour. I would highly recommend this dealership to anyone looking to purchase a VW on Long Island. More




