Platinum Volkswagen

I recently purchased a car from Platinum Volkswagon. I have to say I had a wonderful experience at this dealership. Car shopping can be a stressful situation. I did not feel any stress when shopping with have to say I had a wonderful experience at this dealership. Car shopping can be a stressful situation. I did not feel any stress when shopping with Platinum Volkswagon. The sales department is friendly, knowledgeable and most importantly to me not pushy for me to buy this car. They gave me time to make my decision and did not pressure me for the sale. I would especially like to thank my sales consultant Leo Sandoval and sales manager David Quintero for making this such a wonderful experience. They were both great to me and true gentlemen. When I picked up my car Leo spent over an hour with me going over the features of the car. I really appreciated that. I have bought cars before and I have not had such a thorough explanation of the car features from the sales team. I would highly recommend this dealership. I am very happy to be part of the platinum volkswagon family!!! More

Thank you Platinum VW for your top notch customer service! As a first time buyer, the team at Platinum VW was very helpful and patient with all of my questions. The knowledgeable staff took care of service! As a first time buyer, the team at Platinum VW was very helpful and patient with all of my questions. The knowledgeable staff took care of me like I was part of the family. I was able to test drive the Tiguan today in the snowy weather and it had great handling. I drove out of the dealership a very satisfied customer with my new 2012 Tiguan! Thank you Josh, Doc, Juan, Rob and Jim for all your help! I am so thrilled that my very first car is a VW from Platinum! - Jenny More

Leasing a car from Platinum VW was an absolute pleasure! The communication, product knowledge, professionalism, and honesty exhibited by the organization was refreshing and something I never thought I wo The communication, product knowledge, professionalism, and honesty exhibited by the organization was refreshing and something I never thought I would find from an auto dealership. These guys have renewed my faith that you can get excellent "customer service" from a retailer. Keep up the good work. More

The dealership itself was very clean and organized. All the salesman at Platinum Volkswagen were very friendly and accomodating. They were not pushy like most of the other dealerships I had worked with. Th the salesman at Platinum Volkswagen were very friendly and accomodating. They were not pushy like most of the other dealerships I had worked with. They made me feel comfortable and not intimidated. Leo Sandoval was my salesman. He was wonderful and very friendly. He helped me along with every question and comment I had. He did not get frustrated at all and was very patient with me along the entire process. I HIGHLY RECOMMEND THIS DEALERSHIP TO ANY PERSON THINKING OF PURCHASING A VOLKSWAGEN NEW OR USED!!! More

After visiting several used car dealers on Long Island ,my experience with Platinum V.W. was almost surreal. The entire staff from my great salesman Damian, to the manager, finance guy and everyone else ,my experience with Platinum V.W. was almost surreal. The entire staff from my great salesman Damian, to the manager, finance guy and everyone else I met, were everything that other dealers are not. They know every detail about their cars, they are courteous, extremely respectful, and all together just a classy bunch of guys. I would never go anywhere else for a car and won't let anyone in my family and friends go anywhere else for a car before visiting Platnium, even if they are not shopping for a V.W. I am loving my Pessat and grateful to Damian for his awesome service. A real class act all the way. Thank you. More

A pleasant exprience all around. Every single aspect from A pleasant exprience all around. Every single aspect from the test drive, car information, financing, and preparation we explained professionally an A pleasant exprience all around. Every single aspect from the test drive, car information, financing, and preparation we explained professionally and courteously. Never at any point did I feel like I was being decieved or misled. The staff is friendly, even if they have no part of your sale. You walk out feeling like you did the right thing all the way. I highly reccomend this dealership. More

The customer service at Platinum Volkswagen is exceptional. Ron Grella welcomed me right away and answered all my questions/concerns about purchasing a 2012 Jetta. I traded in my 2009 Jetta before exceptional. Ron Grella welcomed me right away and answered all my questions/concerns about purchasing a 2012 Jetta. I traded in my 2009 Jetta before the lease was up and was worried that the price would be too high. Ron worked hard to get me a great, affordable price. It was an unexpectedly quick process and I was able to pick my new car up just a week later. Before I stepped into Platinum Volkswagen, I was worried that I would have to go to numerous dealerships to find he best deal. That wasn't the case thanks to Ron Grella and I'll be returning to Platinum Volkswagen for future vehicle purchases. More

I have been buying cars from this dealership for many years. What keeps me coming back is the friendly owner and the best sales person in the industry (Doc). years. What keeps me coming back is the friendly owner and the best sales person in the industry (Doc). More

My experience at Platinum was unbelievably great. In fact, it was so good that I wanted to commend the dealership as soon as I got home (I have only had the new car for 2 hours now). From the moment I i fact, it was so good that I wanted to commend the dealership as soon as I got home (I have only had the new car for 2 hours now). From the moment I inquired about a particular model via email right up through the actual signing of the paperwork, every step of the way my contact there (Damian Lopez) was on top of it. The model I was looking for was VERY tough to find but Damian was able to get me every possible option/scenario available to locate the vehicle I wanted. In the end, I went with the one that they had right there in inventory but he thoroughly offered to get me the one I wanted. His honesty and straightforward personality was obvious from the start. Yup, an honest car guy! They exist (here)! The whole way through, he was up front and easy...VERY easy to work with. He even returned every single one of my emails within an hour or two (yes, even when I'd email him 4+ times a day). I know this seems overly gushing with praise, but I cannot even begin to tell you how my whole experience with them pretty much shattered the stereotypically agonizing and stressful new car buying experience. In fact, the ONLY stress I encountered was my own doing (I kept expecting something to happen but nothing bad ever did!). The last new car I purchased was a Toyota in Brooklyn and THAT was agonizing and the people I dealt with were absolutely rude and deceptive. On the other hand EVERYone at Platinum, from (Jim?) the man who showed me how the car worked through to Rob the Finance Manager...EVERYone was nice, efficient and honest. I could go on, but I think you get it. If I had to buy another car I would hands-down buy from these guys. More

I must have called ten dealerships looking for the car I thought I wanted. When I got Damian Lopez of Platinum VW on the phone - the first thing I said to him was "I'm having such a hard time finding an thought I wanted. When I got Damian Lopez of Platinum VW on the phone - the first thing I said to him was "I'm having such a hard time finding anyone who wants to take my money!" He was the first salesperson I spoke with that leveled with my about why I couldn't find the car I wanted without waiting for five months on a special order. He was also the first person I spoke to that got me to think about a different car than the one I had my eye on. As it turns out, the car I did purchase is far better for me than the one I wanted to buy. In short, I spent the same amount of money I would have spent on a car that fits 100% of my family's needs, as opposed to about 25% had I special ordered and waited for the other car. I'd say that's a knowledgeable salesperson who had my best interests as his goal – I'd also say that this was a fantastic experience because of it. Further, the dealership's finance department went above and beyond, working to get us the best financing possible, and even stayed open late in order to facilitate delivery of our new car to us after-hours. In short, from the first phone call until we drove our new car off the lot, the experience was exceptional. As I told our salesperson after the deal had been inked, "I've had a harder time buying gum at a convenience store than I did buying this car." I'm a customer for life. More