Platinum Volkswagen
Hicksville, NY
By Type
1,044 Reviews of Platinum Volkswagen
Leo was extremly patient and pleasant to work with and did everything in his power as a representative of VW to see to it that I was pleased with my purchase. did everything in his power as a representative of VW to see to it that I was pleased with my purchase. More
Made purchasing a car extremely enjoyable and hassle free. They were very professional and more than helpful in finding me exactly what I was looking for. Would highly recommend Platinum Volkswagon, a free. They were very professional and more than helpful in finding me exactly what I was looking for. Would highly recommend Platinum Volkswagon, and give all my thanks to Damian and Dave for making this experience a memorable one. Thank you!! :) More
I went to Platinum VW for my service because I was tired of going out of my way to my usual dealer. The customer service was exceptional. They were able to accomidate me immediately despite me having no pri of going out of my way to my usual dealer. The customer service was exceptional. They were able to accomidate me immediately despite me having no prior business or appointment. After a routine inspection and some minor recall adjustments my car is running better than ever. I was expecting (since I hadn't gotten my car serviced in some time) that I would have a pretty heafty bill. That was not the case, the price I got was way under what I expected! The customer service rep informed me that I will be needing new tires soon. I am very satisfied with Plantium and will be purchasing four new tires from them in future as well as any future automobile purchases. I highly recommend them!! They are promt, extremely helpful, and friendly!! More
I went to several dealerships and was very frustrated and annoyed. I finally ended up at Platinum Volkswagon on 10/13/11 after calling and speaking to Damian. Damian immediately sensed my frustration and cal annoyed. I finally ended up at Platinum Volkswagon on 10/13/11 after calling and speaking to Damian. Damian immediately sensed my frustration and calmed me down (VERY HARD). I have a very difficult type A personality and I am anxious by nature. I prefer straight talk and straight answers. THIS is what I got at Platinum Volkswagon. Never did I feel pressured, it was more of a conversation about my wants and needs in terms of a car. EVERYONE was friendly warm and inviting. I actually enjoyed my car shopping. Damian knew the particular car I was interested in well and was able to answer all my questions. He never showed frustration and was VERY patient. I settled the deal and was very happy. EVERYTHING was fair. When I came to get my car he was still there making sure everything was fine. Even Bob was really patient and made sure I understood how to work the radio, bluetooth, ect. VERY nice guy. I can't tell you how pleased I am. I would recommend this dealership to everyone. Hats off to Platinum Volkswagon and I will definitely be seeing them in the future AND telling people I know. Thank you to all from the front desk and on- especially Damian. Mandy A. Queens, NY More
Great expierence, showroom atmosphere is wonderful. Every staff memeber is friendly and warm. Overall, chose Platimum over another dealership because of the staff. I also referred a friend and she was just a staff memeber is friendly and warm. Overall, chose Platimum over another dealership because of the staff. I also referred a friend and she was just as happy as I was. More
Excellent and attentive service, honest and genuine answers to my questions. Very nice people at this dealership. I felt I was in good hands. The salesman, Leo, knew what he was talking about. Thank yo answers to my questions. Very nice people at this dealership. I felt I was in good hands. The salesman, Leo, knew what he was talking about. Thank you! More
All employees were very professional and extremely helpful. Ron gave us a good deal on the car, Jim was good and patient in explaining my new car. Dave the manager introduced himself to me and explain helpful. Ron gave us a good deal on the car, Jim was good and patient in explaining my new car. Dave the manager introduced himself to me and explained if I needed anything he would be of help. More
SO I WAS ON MY FACEBOOK PAGE AND NOTICED MY OLD FRIEND DAVE WAS WORKING AS A SALES MANAGER FOR PLATINUM VOLKSWAGEN I SENT HIM A QUICK EMAIL AND HE EMAIL ME BACK WE WERE TALKING ABOUT THE NEW CARS FOR 2012 DAVE WAS WORKING AS A SALES MANAGER FOR PLATINUM VOLKSWAGEN I SENT HIM A QUICK EMAIL AND HE EMAIL ME BACK WE WERE TALKING ABOUT THE NEW CARS FOR 2012.I TOLD HIM I HAVE A JEEP AND I HATE IT. DAVE TOLD ME TO COME TO THE DEALERSHIP AND LOOK AROUND, DAMIAN THE SALESMAN SHOWED ME THE A TOUAREG, NEEDLESS TO SAY I BOUGHT A 2012 TOUAREG,BUT THE STORY GETS BETTER, NOW I CALLED MY WIFE AND MOTHER TO COME DOWN TO THE DEALERSHIP TO SEE THE CAR. NOT ONLY DID THEY LOVE THE CAR MY WIFE LOVED THE EOS AND MY MOM LOVED TIGUAN SO GUESS WHAT WE ALL GOT NEW 2012 VOLKSWAGENS. THE 3 OF US WERE SO HAPPY WITH ALL THE TRANSACTIONS. THEY WENT SO SMOOTH, AND THEY ALL MADE US FEEL LIKE WE WERE PART OF THE VOLKSWAGEN FAMILY.I NEVER BEEN TO A DEALERSHIP THAT TOOK CARE OF US LIKE THAT. IF YOUR EVER IN THE MARKET FOR A VOLKSWAGEN, PLEASE GO AND SEE DAVE AND THE BOYS AND YOU WILL BE TREATED LIKE FAMILY. AND BEST OF ALL THERE WAS NO PRESSURE WHILE BUYING THE CARS. More
Absolutely hands down the best experience that I have ever had with VW. I have been leasing cars for years with VW and I have never been treated like royalty until I met Doc from Platinum. There was a ever had with VW. I have been leasing cars for years with VW and I have never been treated like royalty until I met Doc from Platinum. There was a smile on my face from when I was greeted by him up until the minute I left. He went above and beyond the call of duty. His friendly & charming personality won me over as well as the great deal and service! Buying a car can be one of the most stressful times. Doc made my experience fun and stress free. He is genuine and honest and down to earth. To be honest, words cannot explain how grateful I am to have had the opportunity to work with him. I would be a repeat customer at this location and I would certinaly tell anyone and everyone to go to Platinum! They are lucky to have a man like Doc working there. Thank you : ) More
My Experience at this dealership was awesome, they were quick and efficient and great at presenting all the necessary information needed to make my decision. They presented a very friendly atmosphere and w quick and efficient and great at presenting all the necessary information needed to make my decision. They presented a very friendly atmosphere and worked with their customers in a professional and timely manner. Thank you! More




