Plattner's Venice Superstore

Wasted 2 hours driving there! Salesman took a while to come in front office told us to look around while we wait for a woman to get back to help us...20 mins later rain started then he finally decided to come in front office told us to look around while we wait for a woman to get back to help us...20 mins later rain started then he finally decided to help when she still hasn’t showed... For a car the was priced @3800 online but really isn’t added $2500 dealership fee $1000 finance fee....Was totaling up to like $9000+PLUS (Matt) Got really rude when questioned about the added fees .... DONT WASTE YOUR TIME ITS A SCAM More

Worked with Beth, she was easy to work with, there were no "pressure tactics". She is very personable and a delight to work with. Very honest, professional and helpful. Cathy & Dan G. no "pressure tactics". She is very personable and a delight to work with. Very honest, professional and helpful. Cathy & Dan G. More

Horrible experience! Would not recommend. DO NOT WASTE YOUR MONEY AT THIS STORE. Even if you get a "We owe you" slip, they will not follow through. YOUR MONEY AT THIS STORE. Even if you get a "We owe you" slip, they will not follow through. More

Beth and Matt are Awesome!! We would highly recommend them. Very friendly and went that extra mile! We are so happy! Great deals!!! On great vehicles. them. Very friendly and went that extra mile! We are so happy! Great deals!!! On great vehicles. More

No ethics or values This dealership does not keep their word and will give you the run around and excuses after purchase. Please make sure you have everything in writing This dealership does not keep their word and will give you the run around and excuses after purchase. Please make sure you have everything in writing before you pay for the car. One of the excuses for not following through with their word is because they didn't make any money on my trade in or the car I purchased. This is completely false. Not only did they make money on both cars, they had an $800 dealer fee (which they advertise that they don't have dealer fees) Also, transfer of a tag is $75 and they charge well over $200. They made money in all aspects of this deal, but couldn't follow through on the extra key and detail. More

Price Bait & switch This dealer is to be avoided. They changed the asking price of the vehicle by $2500 the after I spoke with a salesperson named Victoria. Not just once This dealer is to be avoided. They changed the asking price of the vehicle by $2500 the after I spoke with a salesperson named Victoria. Not just once but for a second time. I initially spoke with her in December 2019 about a 2017 Chrysler Pacifica that listed for $12,500, that she told me was already sold. But the next day same that vehicle was listed for $14,800. Fast forward to yesterday day and the exact same thing happened again. I saw the same Pacifica listed again, this time for $12,484 and inquired about it, just to make sure I was not imagining things, and I wasn’t. Unfortunately I got Victoria again and when I called her out about our last conversation, dismissed it as a mistake. But make no mistake, the Pacifica is listed for $14,984 today. Explain that?? More

Plattner's Price flip flop ! They Change price of the vehicle according to customer demands. 2014 Chevy Spark price was $4900, 6 days later jumped $7499. CarGurus, even on their w They Change price of the vehicle according to customer demands. 2014 Chevy Spark price was $4900, 6 days later jumped $7499. CarGurus, even on their website showing $4900. More

Made it very easy Went in to look at a car for my 16 year old daughter, wanted something safe and affordable that she would like. Tom Hunter was a huge help and made th Went in to look at a car for my 16 year old daughter, wanted something safe and affordable that she would like. Tom Hunter was a huge help and made things sooo easy!! We test drove two different cars and he really helped us make the decision of which car to choose and what was the best deal!! Tom and the finance guy helped us to get into the car at a price we could afford. My daughter is ecstatic about her first car and it's a beautiful car and will last her a long time. Thank you Tom and Matt!! More

Great Deal & Friendly service Robert Pino was a deal maker. Went the extra mile for me. Answered all my questions. Was very knowledgeable and knew how to make all the paperwork go Robert Pino was a deal maker. Went the extra mile for me. Answered all my questions. Was very knowledgeable and knew how to make all the paperwork go smoothly. I recommend Plattners. If you go, please see Robert for the best deals! More

I would recommend this dealership with a caveat. On first contact via phone the salesman, Robert, was amiable and all. I was asking what the total cost (out the door) would be on an asking price of $9 first contact via phone the salesman, Robert, was amiable and all. I was asking what the total cost (out the door) would be on an asking price of $9184.00 on a 2004 Trailblazer EXT with 77k. The dealer fees, tax, etc. put it up well over $11k! That's around 20%. I said I couldn't accept that, and was told that they weren't making anything on this vehicle as it was (always a lie). I don't like being lied to, and I don't care, it isn't necessary. However, I told myself that this is a used car dealer, and tried to ignore it as a normal sales tactic. When I couldn't get them to budge more than a couple of hundred bucks, I gave up and basically walked. I didn't want to spend over $10k. What do you know, a day or so later Robert called me back and asked if they knocked off one of their two huge dealer fees ($600) whether I'd buy it. Wow! They were willing to lose money just for me! (Riiiiiight). I thought about it. Still over my $10k limit. Still almost $1500 over the advertised price. I told him I'd talk to my wife. In the end I didn't commit over the phone. I was calling FL from Maine. I was flying down anyway. To his credit, Robert had offered to give me a ride to the dealership from where I was staying, but I rented a car instead. I can just imagine the sales pitch if I had been standing there at the dealership without a car to drive off in. The car looked good and ran well. It had a few signs of wear and tear from it's 77k, but overall pretty nice, with the 4wd and 3rd row seats I required. It had had about a gallon of ArmorAll type product slathered all over the place, and new pin stripes, things I would have preferred not to pay for. More sales tactics. I could hardly hold onto the wheel, it was so slippery, and with rain falling on the inner door handle it was getting goopy. Yuck. Worst of all, they wouldn't put any kind of warranty on it, saying that no dealership would because of the year. I checked. Most offered one as part of the sale, either a 90 day power train or a 1000 mile, that sort of thing. Another lie. Then they tried to sell me one for $1600. Very insulting. The real reason I bought it had less to do with the dealer than with my own logistical needs. Of all the vehicles I found that might have fit the bill, this one was the closest to where I was staying. I got a pretty nice car early in my stay and was able to return my rental and not spend my whole time in FL driving around car shopping. I decided that was worth the extra $500 I ended up paying beyond my budget. In similar circumstances, sure, I would buy from Plattner again. I took a risk, though. Without a warrantee, if I'd called them up on my way home with car trouble I'm sure they wouldn't have helped me out one bit. They made their money. Bet this car auctioned for about $5k. More