Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
Write a review

Platts Motors

N/A

3 Lifetime Reviews

4011 Carlisle Road, Dover, Pennsylvania 17315 Directions
Call (717) 292-3830

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

3 Reviews of Platts Motors

Sort by Write a review
March 04, 2012

"Missy was very friendly. We bought a Toyota Corolla in..."

- Wanrick

Missy was very friendly. We bought a Toyota Corolla in October 2011. This car was a great buy. We love the car and it runs great. We would recommend this dealership. The cars are clean and mechanically sound.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Missy
August 02, 2010

"MISLEADING AND POOR CUSTOMER SERVICE FROM PLATTS! I..."

- silence14

MISLEADING AND POOR CUSTOMER SERVICE FROM PLATTS! I purchased a vehicle from PLATTS Aug 2009 and was told that our inspections were included for the life of the car. We had our first inspection and was charged $57. breakdown: $12 for tire rotation( that wasn't approved) and $45 for emissions. I was not aware that the "FREE INSPECTION" did not include emissions. Apparently, I misunderstood. MY BAD. But when I called the service manager, RON, he barked at me for questioning the total $57 charge and then attempted to belittle me by saying "If you really are bawking about $12, then come back and get your $12." I wasn't bawking about anything. I just wanted to know why we were charged $57 for something I was lead to believe would be FREE. I should have seen the red-flag when I got poor service (from RON, in 2009) for asking that the "sevice light" be corrected the first week I had owned the vehicle. I am in need of another vehicle but I WILL DEFINITELY NOT PURCHASE FROM THIS DEALER AGAIN! My original sales rep no longer works there. And RON (the serv manager) apparently thinks my initial $16k in cash wasn't enough money to purchase a car with a little bit of customer service. NOTE: Meineke only charges $40 for both PA STATE INSP and Emissions.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
RON (SERV MANAGER)
December 01, 2006

"If you're looking for a used Honda in York County, PA...."

- brer_rabbit

If you're looking for a used Honda in York County, PA. this is the place to go! The salesman was very professional and laid back. Not your typical high pressure used car lot. The prices were right on the money. No haggling necessary. This was by far THE BEST car buying experience I've ever had! When it's time to buy my next used Honda I'm going right back!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
1
1 - 3 of 3 results