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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews

1,329 Reviews of Plaza Cadillac - Service Center

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November 20, 2019

excellent Great service and completed in a timely manner. Clear explanation of service completed. Free car wash was nice and service people Are very polite a More

by habjmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry , Teresa Matey
November 16, 2019

Engine Light Engine light on and never knew it meant dead battery. Harry and Steve were good explaining the issue. Quick to start work and quick service completed. More

by royt24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry, Steve
November 16, 2019

Great customer service Came in for an oil change. Service was fast and included a car wash. They also replaced the battery in my fob. And rotated my tires. More

by ANNEGAWLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bach
November 15, 2019

My experience as usual was fast efficient and courteous. My experience was fast,efficient and courteous. Steve kept me updated and my car. I never have a worry when I leave Plaza Cadillac because in know eve More

by MTW5647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giovanetti
November 14, 2019

Outside service quality care. Steve takes good care of his customers. Goes over in detail all work so customer understands. Waiting area clean and comfortable More

by WINTERGJWINTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service.
November 14, 2019

Excellent Service...Fast Everything moved quickly. I get the best service when dealing with my Service Adviser. They replaced my display under warranty and washed the car whil More

by UncleWozoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins.
November 14, 2019

A little of confusion at first Had left to come back per our fleet department that this was the address for vehicle scheduled service. Four hours later to find out I had four bu More

by Martin.pizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know
Nov 18, 2019 -

Plaza Cadillac responded

Thank you for you response and sorry about confusion. Sometime dealing with fleet repair companies take longer to get approval when outside maiantance allotted amounts.

November 12, 2019

Confidence in my SRX’s maintenance I have used Plaza for years now and feel confident that my SRX has given me near zero trouble because of the maintenance provided. I am glad to have s More

by METCALJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve.
November 11, 2019

service to fix noises in xt4 tech was very courteous and helpful as was the service manager. the problem is a difficult one but we seem to have made some progress More

by jmalie1942
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
colt, steve
November 09, 2019

Great service I actually love to bring my car there. Everyone is so courteous and friendly. I feel well-taken Care of. Didn’t like cost of fixing my car but felt se More

by Punkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
People in Service Department
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