Back

Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,346 Reviews

1,346 Reviews of Plaza Cadillac - Service Center

Sort by
January 12, 2020

Everyone went out of there way to give me great customer service. I came in for an oil change and it was cheaper then what I thought it would be. More

by Jadsbh
Recommend Dealer
Yes
Employees Worked With
Steve in service = 5 stars!!!
January 11, 2020

I have my CTS serviced at Plaza when it is due. Great and honest people. I would go any where else. Thanks Plaza got the great service. More

by DBRADEN24
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins.
January 02, 2020

Excellant service The service department at Plaza Cadillac always goes above and beyond to ensure our needs are taking care of. Steve, the service manager, treats us a More

by cbaetzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
January 01, 2020

Emergency tire replacement. Had a bad tire replaced on an emergency basis before making a road trip the day before New Year’s Eve. Service was able to take me in without an appoi More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
December 29, 2019

Way too long and no Saturday car wash again! First appointment of the day and it took over one and a half hours for an oil change, cabin and car filter changeout and multi-point inspection. Added More

by M. Reed
Price
Recommend Dealer
No
Employees Worked With
Not known.
Jan 15, 2020 -

Plaza Cadillac responded

Thank you for your review. looking at the history the filters were replaced once under you prem care warranty at 27,000 miles. this was the 2nd time needed for your vehicle. as for car wash we apologize. The wash person called in and we were short handed. let me know when your here next time and I will make it up to you. Patrick

December 28, 2019

Great people Alisa in parts was great had service install parts walked next door for lunch when I came back car was ready they even washed my auto More

by ccadjusters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa parts
December 27, 2019

Always Great Service! I have never had anything but great service from Plaza Cadillac. The customer service is excellent and I have never felt that I was being taken advan More

by Debroebuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry akarcay
December 20, 2019

Quick, friendly and efficient! Service people were very helpful and delivered on what they promised to do. They listened and asked the right questions. These guys are great! Highly More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof
December 12, 2019

Great experience Unexpected problem with my 2018 Cadillac XTS. While visiting Leesburg, Florida. Wife panicked when car failed to start. I called AAA Road Service. Tec More

by 2018 XTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
December 12, 2019

Very attentive to my needs I got my car right in and oil changed and out in a little over an hour. Lounge was packed and coffee was hot. Great job guys! More

by CISSIESMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DOUG YODER
...
108
...