1,088 Reviews of Plaza Lincoln - Service Center
Auto pickup/returpn Vehicle pickup and return personnel were courteous and efficient. Assume service was routine. I still question the need for such frequent oil changes Vehicle pickup and return personnel were courteous and efficient. Assume service was routine. I still question the need for such frequent oil changes since vehicle is driven less than 500 miles per month. If vehicle is not in engine engaged mode, how is oi, quality denigrated ? More
Timely and Courteous Excellent service. provided updates as the work progressed and the my scheduled departure time approached. Other employees not even involved in my wo Excellent service. provided updates as the work progressed and the my scheduled departure time approached. Other employees not even involved in my work stopped by to chat. More
First wonderful experience. I never thought been treated the way all the staff did to me. Very courteous, friendly and very professional. always in a positive attitude. All the I never thought been treated the way all the staff did to me. Very courteous, friendly and very professional. always in a positive attitude. All the staff dedication to give their best for the customer. I received the best service ever. Very thankful to all of them More
Routine service Done an excellent job as always. Service here is always easy to schedule and work is done on time and always been a pleasure to work with the service Done an excellent job as always. Service here is always easy to schedule and work is done on time and always been a pleasure to work with the service staff. More
Great experience . Very professional ready and waiting for their customers. We've leased 7 cars and the service is always excellent. The requested loaner was ready, . Very professional ready and waiting for their customers. We've leased 7 cars and the service is always excellent. The requested loaner was ready, my wife kept her doctor's appointment and, as promised, the 5000 service checkup was completed upon our return. More
Excellent service Service dept is top notch I would not hesitate to make Plaza Lincoln my first choice for all my families vehicles. Not just the Lincoln’s. Service dept is top notch I would not hesitate to make Plaza Lincoln my first choice for all my families vehicles. Not just the Lincoln’s. More
Impeccaably repaired Thework was done and my vehicle was delivered in show room form. Also my vehicle was dlivefed at the promised time personnel were. Very informative an Thework was done and my vehicle was delivered in show room form. Also my vehicle was dlivefed at the promised time personnel were. Very informative and answers all my questions More
Satisfactory As always my service appointment was conducted in the usual satisfactory manner and much quicker than usual - approximately 50 minutes but the co As always my service appointment was conducted in the usual satisfactory manner and much quicker than usual - approximately 50 minutes but the complimentary car wash was a bit disappointing. Didn’t look like carpets were vacuumed at all and cloudy footprints were on the drivers side. Also, water was running down some windows, the side mirrors, and the back of the car. Don’t know if you have someone new because in the past the car has always been immaculate. More
Christy is an outstanding service rep She does a great job ... knows her stuff I had a 90,000 mile service and install some new tires always done well from what I can tell She does a great job ... knows her stuff I had a 90,000 mile service and install some new tires always done well from what I can tell More
Honored the Lincoln customer promise. Got my Lincoln continental in another city in the state, preowned certified, came up with some defects that the other dealership didn’t notice on the Got my Lincoln continental in another city in the state, preowned certified, came up with some defects that the other dealership didn’t notice on the inspection. I came to this dealership to get my car fixed, and although it was my first time as a customer, they didn’t know me at all, they took care of my car, and gave me a top-notch own loaner Which I get to enjoy for almost 2 weeks, While I get my car repaired. Thanks for the service, and the patience! More