Plaza Lincoln - Service Center

Everyone at Plaza Lincoln have been knowledgeable, welcoming and gone out of the way to make our purchase and experience in the service department a great one. The employees all seem to be trained to welcoming and gone out of the way to make our purchase and experience in the service department a great one. The employees all seem to be trained to listen to the customers in order to meet their individual needs. Service Advisor Demario Jackson seems to be totally invested in each customer's needs. Customers that stopped by the service counter all seemed to know and trust the employees that they were talking with. More

Love the service that receive from this dealership! Demario Jackson, service advisor, has always been a tremendous help whenever I call. Highly recommend! Demario Jackson, service advisor, has always been a tremendous help whenever I call. Highly recommend! More

Finally David Newson figured out why my dashboard was rattling and fixed the problem. He also made me feel like a celebrity! I was treated with great respect and best of all, the problem was fixed! rattling and fixed the problem. He also made me feel like a celebrity! I was treated with great respect and best of all, the problem was fixed! More

Plaza Lincoln was very accommodating for this service call. Had someone come to my home for service. call. Had someone come to my home for service. More

Expeditiously efficient No thank you Was very pleased to get a loaner car, making my experience more pleasurable get a loaner car, making my experience more pleasurable More

I always have a pleasant experience at Plaza Lincoln. They provide excellent customer service. The service advisor keeps me informed and my car is ready without the given timeframe. Many thanks to Mr. De They provide excellent customer service. The service advisor keeps me informed and my car is ready without the given timeframe. Many thanks to Mr. DeMario Jackson and the service department. More

I waited for my car but no one asked me if I needed anything to drink or ask me about the WiFi. Also, though I waited others were asking about loaners and it seemed real hit or miss. Like they had no i anything to drink or ask me about the WiFi. Also, though I waited others were asking about loaners and it seemed real hit or miss. Like they had no idea what would be available or when. D’Andre I think was great!!! Sorry if I got his name wrong. More

The service department is excellent and was the primary reason for purchasing our car there Not happy with the management reason for purchasing our car there Not happy with the management More

They contacted me about the recall on my 2017 MKC and kept me advised when part came in. kept me advised when part came in. More