Plaza Lincoln - Service Center

Not happy due to being told blah blah is probably the issue before they even looked at the car to investigate. We took the car in and they found there was a recall for an issue unrelated to what we took issue before they even looked at the car to investigate. We took the car in and they found there was a recall for an issue unrelated to what we took it in for…which they fixed and gave the car back as being fixed and said everything should be okay…which is not! I called to tell them the problem it was taken in for was still NOT fixed and they had no notes about what I said we thought the issue was and then said it would be a week before they could look at it again! Poor Customer Service!! More

ROB always gives excellent professional customer service and you are always in and out without delay. and you are always in and out without delay. More

I had the write multiple emails and place many telephone calls to get the service requested. Once service was approved, the collision center was excellent. calls to get the service requested. Once service was approved, the collision center was excellent. More

Mario was extremely professional in seeing to the repairs on my vehicle that was purchased elsewhere but it didn't matter to him! He was courteous and respectful! I'll be sure to come back! on my vehicle that was purchased elsewhere but it didn't matter to him! He was courteous and respectful! I'll be sure to come back! More

Rob always takes good care of us. This time was my wife’s car, and the problem was handled in a timely manner. This time was my wife’s car, and the problem was handled in a timely manner. More

Great service. Was told it was going to take longer than expected right at the start and gave me a loaner so I wouldn’t have to sit and wait for my car. Very consid Was told it was going to take longer than expected right at the start and gave me a loaner so I wouldn’t have to sit and wait for my car. Very considerate! More

Staff professional but also very friendly and understanding. Dealership clean, snd comforting. I would recommend. understanding. Dealership clean, snd comforting. I would recommend. More

I am totally satisfied with Plaza Lincoln. They are aleays timely, courteous, professional, friendly and acomidating. They are aleays timely, courteous, professional, friendly and acomidating. More

Great help from DeMario Jackson on Saturday October 8. Car had to be towed and work completed Monday October 10. Stressful days as we were 100 miles from our snowbird home and 1200 miles from permanent ho Car had to be towed and work completed Monday October 10. Stressful days as we were 100 miles from our snowbird home and 1200 miles from permanent home at a new dealership. We are grateful to all who fixed our car and kept us updated. More

Going back in tomorrow to have car checked for for the 3rd time since purchased July 1st. The issue was there the day I bought it. Seems like no one knows what they are doing. Very irritated that on my da 3rd time since purchased July 1st. The issue was there the day I bought it. Seems like no one knows what they are doing. Very irritated that on my day off of work I have to make another trip to have someone else check it out. More