Back

Plaza Lincoln - Service Center

Leesburg, FL

4.5
1,081 Reviews

1,081 Reviews of Plaza Lincoln - Service Center

Sort by
October 31, 2020

I got my car back dirty pickup and delivery no mask and was not sanitized.The problem with the vehicle was not resolved and I am sorry I bought this vehicle. More

by ELLEN_KUSTRON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rob
October 23, 2020

Disappointed that my car issue was disregarded. Disappointed that so many people were not wearing masks. I thought the price was high but not the attitude toward being helpful. More

by Twotenenjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Oct 23, 2020 -

Plaza Lincoln responded

We apologize for not meeting your expectations. I'd like to learn more about your experience, please call us at 352-787-1323 and ask for Tony Pagano, General Sales Manager (that's me) or Patrick Bianchi, Service Manager. Thank you.

October 22, 2020

Bobby is excellent and my service met my expectations. I would highly recommend Plaza Lincoln for service and will continue to have my Ford RV service done here. More

by captronh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
October 21, 2020

Bobby Adams took great care of our RV. It took a week extra but his service department got it done. Our RV is rolling along!! Thanks More

by flann56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Adams
October 21, 2020

I wasn’t sure I could get seen without an apt. But my tire was low and I was concerned about something in the tire. The service was quick; opbect found,band tire fixed. 👍. Plus a good car wash. After! More

by Debbieross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woman in ofc next to Robert... didn’t catch her name! 👍
October 18, 2020

First time there.. Took a little longer than I expected. Very cut and dry. Efficient but little explanation. Noticed when I got home that brake lining was in yellow block. Does that mean I have to fix i More

by Dnrlarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
October 16, 2020

Service department is wonderful. Christie very professional and respectful. I went in a day early she was understanding and got me in without a problem. Thank you Plaza Lincoln. More

by jnjrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie Cook
October 16, 2020

Service dept. is excellent. Christie is great. Mike worked on my Town Car. Excellent mechanic who explained everything to me. Thanks to both of them for great service. More

by wehenry1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie, Mike.
October 16, 2020

The service department is fantastic. The only bad thing is the APP. I attempted to schedule an appointment 3 times with no luck. The APP really sucks. More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Yoder
October 15, 2020

I am extremely satisfied with Plaza after meeting with the President. I had an experience with Plaza that dissatisfied me and disappointed me but the handling of my negative experiences were unmeasurable. More

by ALOHAFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mccarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Stone
...
83
...