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Plaza Lincoln - Service Center

Leesburg, FL

4.6
1,085 Reviews

1,085 Reviews of Plaza Lincoln - Service Center

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October 16, 2020

The service department is fantastic. The only bad thing is the APP. I attempted to schedule an appointment 3 times with no luck. The APP really sucks. More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Yoder
October 16, 2020

Service department is wonderful. Christie very professional and respectful. I went in a day early she was understanding and got me in without a problem. Thank you Plaza Lincoln. More

by jnjrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie Cook
October 16, 2020

Service dept. is excellent. Christie is great. Mike worked on my Town Car. Excellent mechanic who explained everything to me. Thanks to both of them for great service. More

by wehenry1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie, Mike.
October 15, 2020

I am extremely satisfied with Plaza after meeting with the President. I had an experience with Plaza that dissatisfied me and disappointed me but the handling of my negative experiences were unmeasurable. More

by ALOHAFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mccarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Stone
October 14, 2020

Very efficient and high quality service, from check-in to check-out. Great value too. Certainly recommend others to use the service department; especially Christie Cook. More

by AEAIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Cook
October 10, 2020

Could not ask for better service Chris was very helpful also very helpful to get my car scheduled to get air bag replaced (different day) More

by AnnieMcNeila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mccarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheritta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy, David Stone, Andy Benge, Douglas Yoder
October 09, 2020

I had to bring my 2015 Ford Fusion in on a recall to replace door springs. I was able to get my car in quickly and the service was done in a timely manner. Dottie gave me a ride home. She is a very plea More

by CAROLYN751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob and Dottie
October 09, 2020

It is a pleasure to do business with Plaza Lincoln. They are always courteous and very prompt. We live in Inverness and they came to pick up our Lincoln and left us a loaner car. I just want to thank them More

by KHANNAMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in Service, and I didn't get the name of the lady who came to pick up our car, but she was wonderful.
October 09, 2020

You finally got some class and got a decent manager with some class. I like Plaza Lincoln I have used them for years plan on doing it some more. More

by YvonneVonmar47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 09, 2020 -

Plaza Lincoln responded

Thanks for the review. I'm glad you enjoyed your experience, and please let us know what we can do to earn 5 stars next time! -Tony Pagano, General Sales Manager

October 08, 2020

I was extremely impressed by my sales rep, Jay and the finance man, There was no pressure to buy, however, they did what they could to earn my business. I call that knowing how to soft sell and not pre More

by Donna Garr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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