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Plaza Lincoln - Service Center

Leesburg, FL

4.5
1,081 Reviews

1,081 Reviews of Plaza Lincoln - Service Center

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October 14, 2020

Very efficient and high quality service, from check-in to check-out. Great value too. Certainly recommend others to use the service department; especially Christie Cook. More

by AEAIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Cook
October 10, 2020

Could not ask for better service Chris was very helpful also very helpful to get my car scheduled to get air bag replaced (different day) More

by AnnieMcNeila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mccarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheritta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy, David Stone, Andy Benge, Douglas Yoder
October 09, 2020

It is a pleasure to do business with Plaza Lincoln. They are always courteous and very prompt. We live in Inverness and they came to pick up our Lincoln and left us a loaner car. I just want to thank them More

by KHANNAMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in Service, and I didn't get the name of the lady who came to pick up our car, but she was wonderful.
October 09, 2020

You finally got some class and got a decent manager with some class. I like Plaza Lincoln I have used them for years plan on doing it some more. More

by YvonneVonmar47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 09, 2020 -

Plaza Lincoln responded

Thanks for the review. I'm glad you enjoyed your experience, and please let us know what we can do to earn 5 stars next time! -Tony Pagano, General Sales Manager

October 09, 2020

I had to bring my 2015 Ford Fusion in on a recall to replace door springs. I was able to get my car in quickly and the service was done in a timely manner. Dottie gave me a ride home. She is a very plea More

by CAROLYN751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob and Dottie
October 08, 2020

I was extremely impressed by my sales rep, Jay and the finance man, There was no pressure to buy, however, they did what they could to earn my business. I call that knowing how to soft sell and not pre More

by Donna Garr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 03, 2020

I am new to the area and needed a rim for my navaigator repaired Mark in the body shop went above and beyond to make it happen at a great price.... More

by Montyglover17monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the body shop..
October 01, 2020

Very convenient and excellent service. I highly recommend Plaza Lincoln. My car was ready when promised and washed upon pick up. Thank you for your great customer service. More

by michaelwalsh39566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Yoder
September 27, 2020

My first visit and was very satisfied. Had mad an appointment they were right on time. Checked all recalls and used points . Great experience. Just moved away from dealership in bought car from. More

by Janetdeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 25, 2020

Was pleased that Plaza Lincoln came to get the car for it's first service. The staff I spoke to were courteous. The car has only 2,100 miles in the 10 months I have leased it. I must say that I am More

by JEPHILL64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mccarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Torrence
Sep 25, 2020 -

Plaza Lincoln responded

We apologize the cleanliness didn't meet your expectations. We will be happy to pick it up for a complimentary re-clean at your convenience, just let us know when is a good time for you. Thanks for your review, we can't be our best without feedback from you! -Tony Pagano, General Sales Manager

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