Pohanka Acura

Excellent Customer Service I had the pleasure of working with Yong Kim on my new Acura MDX purchase and I was so pleased with his excellent service. He worked very hard to get I had the pleasure of working with Yong Kim on my new Acura MDX purchase and I was so pleased with his excellent service. He worked very hard to get me the car I want and the best deal! He was always on top on following up with me and answered all my questions. I highly recommend his service and will definitely be back to purchase with him again! More

MUCH IMPROVED SERVICE Updating my review to three stars for thr service department. They charged us an additional $700 to fix a leaking backline for the AC. Said technician Updating my review to three stars for thr service department. They charged us an additional $700 to fix a leaking backline for the AC. Said technicians overlooked the issue when we took our car there the first time. AC's working well now. Service Dept technicians were helpful and fixed one more minor problem without extra charge. Their manager Lenny Gonzales emailed me promptly after my first review to resolve the matter. Overall, a much better experience. Will keep everyone informed about my future experience. ----ORIGINAL REVIEW---- AC REPAIR BAD WORK We took our 2005 Acura MDX there to get our AC fixed. They charged us $1700 and the AC worked fine for six weeks. Yesterday it died. We're taking it back to see if they will resolve the issue without asking for more money. Very disappointing from a dealership that calls itself premium. More

Excellent Customer Service I had a very pleasant experience at Pohanka Acura dealership. Entire team including sales rep and GM both were very helpful and made every effort poss I had a very pleasant experience at Pohanka Acura dealership. Entire team including sales rep and GM both were very helpful and made every effort possible to make business with me. I am glad to buy my Acura MDX 2018 and looking forward to work with them in future. I will also recommend this dealership to my friends. More

Outstanding service and best price This is my 4th Acura with Mr. Yong Kim, and he has provided an outstanding service from the beginning to the end of my purchase with the best price. This is my 4th Acura with Mr. Yong Kim, and he has provided an outstanding service from the beginning to the end of my purchase with the best price. More

New Acura RDX Yong Kim, Sales Rep worked with me to find the vehicle I wanted and price I wanted to pay - Buying process was stress free and I got the car I wanted. Yong Kim, Sales Rep worked with me to find the vehicle I wanted and price I wanted to pay - Buying process was stress free and I got the car I wanted. A+ More

Excellent Customer Service & Great Price Easy transaction! Worked out particulars via text, went in to sign paperwork & pick up new car that was detailed & waiting. Sales & Finance staff were Easy transaction! Worked out particulars via text, went in to sign paperwork & pick up new car that was detailed & waiting. Sales & Finance staff were professional, answered all.of our questions, and did not waste time on things we did not need. Loved our experience! More

FAST, EASY ACCURATE AND VERY PROFESSIONAL. THIS WAS THE BEST CAR BUYING EXPERIENCE EVER, IT TOOK ME JUST 1:45 FROM THE MOMENT THAT I GET IN THE DEALER TO THE MOMENT I DRIVE BACK HOME ON MY GREA THIS WAS THE BEST CAR BUYING EXPERIENCE EVER, IT TOOK ME JUST 1:45 FROM THE MOMENT THAT I GET IN THE DEALER TO THE MOMENT I DRIVE BACK HOME ON MY GREAT 2019 ACURA TLX. KIM GET MY INFORMATION LIKE THREE MONTH AGO AND HE PROMISE TO CALL ME AS SOON AS HE HAVE A GOOD DEAL FOR ME AND HE REALLY EXCEED ANY EXPECTATIONS. More

Best Experience Pohanka Acura of Chantilly, was the best car buying experience we've ever had. Our salesperson, Joseph Nwakanze was extremely knowledgeable, no press Pohanka Acura of Chantilly, was the best car buying experience we've ever had. Our salesperson, Joseph Nwakanze was extremely knowledgeable, no pressure, easy going and very personable. We were shown exactly what we were looking for and the test drives were a rewarding experience as Joseph provided detail information on each vehicle and the key operations of them. At no time did we feel pressured or rushed. Once we had made our decision, Joseph took the time to help us set up all the necessary technologies that we requested for immediate use as well as key technologies that were beneficial to us for the immediate future. All the othere neat extras we wer able to learn and use aat our convenience. During the few days following our purchase Joseph was available each time we called with questions about the vehicle, and was able to promptly provide the necessary information to answer them. Again, best car buyinh expereince ever, and we love the new car. Joseph, thankd for all your help. Sincerely J & P More

Brujeé A-Spec I had the most amazing experience at Pohanka Acura. I was lucky to find Joseph sitting outside when I walked up to the dealership. He was quick to hel I had the most amazing experience at Pohanka Acura. I was lucky to find Joseph sitting outside when I walked up to the dealership. He was quick to help me find exactly what I wanted. He went above and beyond get me the deal of a lifetime! I’m very grateful with everyone at Pohanka Acura especially Joseph! I will be definitely recommend friends and family to Joseph at Pohanka Acura! More

2019 Acura RDX Advance purchase We had a wonderful experience with our first Acura purchase at Pohanka Acura in Chantilly. Faran Fayaz helped us from start to finish with our inquir We had a wonderful experience with our first Acura purchase at Pohanka Acura in Chantilly. Faran Fayaz helped us from start to finish with our inquiries. We had been working with a number of different dealerships and went with Pohanka because of the proximity, pricing and high level of service. We were impressed with the personal touch each of the different groups provided throughout the process. Whether it was Ziad helping during the financing portion, or meeting the service department or Faran giving us a thorough and knowledgeable presentation of the cars features - they covered all the bases! Rick Praml stopped by to introduce himself which we thought was a nice touch. Faran was conversational and a joy to work with. We would definitely recommend Faran and Pohanka Acura to friends! More