Pohanka Ford of Salisbury

Tried calling the service department to ask the price of an oil change for my 2021 Arteon. First attempt as going well until I was transferred to the service department. The phone rang and rang until a reco an oil change for my 2021 Arteon. First attempt as going well until I was transferred to the service department. The phone rang and rang until a recording came on stating the mail box was full and could no longer receive any messages. Second call to the phone number listed on the website. Rang a couple of times until a female answered “Good morning” then line went dead. We have a 2021 Arteon and an 2022 Atlas. Getting ready to trade one or both in but, when you cannot get anyone in the service department to answer a simple question leads me to think on looking at Lexus or Mercedes as they don’t seem to have many complaints on their service departments. More

Dishonest would never recommend purchasing a vehicle from there would never recommend Colby Pruitt as salesperson there would never recommend Colby Pruitt as salesperson More

I found car buying extremely aggravating this past week. I worked through 5 dealerships and all except one tried to add in extra fees, indicate they had a car when they didn’t or try to get you to buy a 202 I worked through 5 dealerships and all except one tried to add in extra fees, indicate they had a car when they didn’t or try to get you to buy a 2023 when you wanted a 2024. When I explained to Devin smith at Pohanka Salisbury the above issues he put together what I considered a fair deal. I appreciated his professionalism and honesty. Car dealerships need more people like Devin. More

Darron has a great personality and truly cares about his customers wants and needs! Go check him out!! customers wants and needs! Go check him out!! More

I went there thinking I wasn’t going to leave with a car that I was going to waste my time but boy was I in for a surprise I was helped by Leigha Culvar and she was on a mission she got me into an amazing c that I was going to waste my time but boy was I in for a surprise I was helped by Leigha Culvar and she was on a mission she got me into an amazing car a 2023 Ford Escape never in my imagination thought I was going to get a new car with really low miles thanx to her now I do and I absolutely love it❤️ More

Matt’s been amazingly helpful in my search for a car. He’s very knowledgeable and friendly. He’s very knowledgeable and friendly. More

This guy Lou was exceptional! I didn't end up getting a car but he was approachable, kind, and best of all super knowledgeable. When everything lines up and I actually do end up g I didn't end up getting a car but he was approachable, kind, and best of all super knowledgeable. When everything lines up and I actually do end up getting a car I know who to go to. Go to Lou!!! More

Had a wide variety of trucks I spoke with Matt and he helped me find one with features I wanted in my budget all around great service! helped me find one with features I wanted in my budget all around great service! More

Very fast and great patience. Made it very easy and affordable for a first time buyer like myself! Made it very easy and affordable for a first time buyer like myself! More

Everyone we super nice and answered all of my questions! They were able to get me in my beautiful “new to me” BMW with no hassle at all! They were able to get me in my beautiful “new to me” BMW with no hassle at all! More