Pohanka Honda of Fredericksburg

My experience at Pohanka Honda of Fredericksburg was my first car buying experience and it was perfect. I felt welcome and important as soon as we got there. My car salesman, Bruce Wells, was nothing short first car buying experience and it was perfect. I felt welcome and important as soon as we got there. My car salesman, Bruce Wells, was nothing short of incredible. He was excited and eager to work with me and I could tell he would spend all day with me until we got a deal done. Every employee I came across that day was upbeat, warm and displayed great customer service. I will definitely be a customer of this dealership for a long time. More

Of all the dealerships I have been to in my life, I must say that Pohanka Honda of Fredericksburg has exceeded my expectations for sales, service(ROCKS!), and overall customer service. Since moving to the say that Pohanka Honda of Fredericksburg has exceeded my expectations for sales, service(ROCKS!), and overall customer service. Since moving to the area, I have purchased 3 Honda's from Pohanka and have referred several friends for their new vehicles as well. This time around, I worked with Bill Hamilton to trade in my used vehicle and purchase a new 2014 Honda Pilot. He came highly recommended by my friend who had just purchased a vehicle with his assistance the following day. Bill was efficient, courteous, knowledgeable, and a man of his word. This last purchase took two days to complete(due to MY schedule) and another day to install options. Bill had given me instructions to just come and see him and he would prepare and execute all that was necessary to get the job done, which he did. I am naturally a bit leery of salesman but Bill made sure the car buying experience was as pleasant as this sort of thing could possibly be. He is a great addition to the Pohanka sales team! Mahalo! More

I am so fortunate to have a technician like Craig King. His thoroughness diagnosing my Honda is much appreciated, especially since most of his findings were safety related. I’m very pleased he was able to His thoroughness diagnosing my Honda is much appreciated, especially since most of his findings were safety related. I’m very pleased he was able to identify and correct all findings. Thank you Craig King and Pohanka Honda. My Crosstour is looking and running good as new! More

Mr. Mike Felice represented Pohanka Honda of Fredericksburg extraordinarily well. He maintained professionalism throughout the transaction and displayed patience while being peppered with questi Fredericksburg extraordinarily well. He maintained professionalism throughout the transaction and displayed patience while being peppered with questions throughout multiple emails. Mr. Felice was not overbearing in his interaction with me, but instead showed sincere understanding out of respect for the important financial decision inherent in purchasing a new vehicle and the impact it has on a family. I would recommend this dealership, as well as Mr. Felice, to anyone looking for a professional, non-threatening automobile buying experience. More

Overall, this was a great experience. When I found Pohanka I had been looking for a newer used car (certified preowned) for about two months. I had started looking very hard the last two weeks b/c I r Pohanka I had been looking for a newer used car (certified preowned) for about two months. I had started looking very hard the last two weeks b/c I recently started commuting 2 days per week over 130 miles round-trip each time. I was checking out all of the large and small used car lots/dealerships all the way from the Stafford (610) area to the Fredericksburg "car row" (Rt. 1) area. In just the last two weeks I had test driven 8-10 cars from 5 different places. Bill (Hamilton) was by far the least pushy and most easy-to-deal-with salesman I had encountered during my feverish search for a new car. I let him know that I was test-driving multiple cars and that I was hoping to make a choice within the next day or so. I really hate to deal with someone trying to "sell" me on a car when I'm already doing my own research! Bill was very intuitive for my needs and didn't try to "lead" me to a decision. Just the type of salesman I needed. Overall, the buying experience was great! I wish that they offered the free manicures and free oil changes for life like some of their competitors do but hey - you can't have it all! More

Bruce was great to work with. He is a great asset to Honda and this dealership. I will recommend him to my friends when they plan to purchase a car. Honda and this dealership. I will recommend him to my friends when they plan to purchase a car. More

I came in at a late hour and was greeted by Bert, one of the service department personnel. He quickly and professionally addressed my service light for my oil change and told me what else was included. He w the service department personnel. He quickly and professionally addressed my service light for my oil change and told me what else was included. He was fast, professional, friendly, and on top of things. Definitely knew the timing in which a vehicle would be done and I'm extremely thankful for that so I didn't have to wait long. Though he may only be a service employee, I'll look for him the in future and bring my vehicle into service for him. Definitely thankful Pohanka Honda of Fredericksburg, you have a life business partner here. More

Mike Felice is one xxxx of an amazing sale representative to work with. It was all in the beginning through e-mail correspondence in regards to purchasing a brand new 2014 Honda Accord with my vehicle trade to work with. It was all in the beginning through e-mail correspondence in regards to purchasing a brand new 2014 Honda Accord with my vehicle trade in. After all of the e-mailing back and forth, I stopped in and viewed my car that I was going to purchase. Mike made everything happen in a timely and orderly fashion, was extremely professional, and made the purchasing a no hassle gig. Mike made the experience one to always remember and I will come back and purchase another car in the future. Mike took all steps appropriate and worked with me every step of the way, always kept communication open and was extremely, and I cannot stress that enough, respectful with what I wanted and what he wanted. I'm so impressed with the way that business was conducted that I came back a second time and purchased another vehicle through Mike. I'll be posting that comment shortly. Overall, if you want to get a beautiful vehicle and be completely thankful and overwhelmed with the professionalism and courtesy, look no further and GO SEE Mike at Pohanka Honda, I can assure you that you will not be disappointed. Thank you Mike! More

Cindy went above and beyond checking out the car for me so I didn't waste 8 hours driving to check it out. Ended up it wasn't the car for me, but she gave great, prompt and clear communication and great c so I didn't waste 8 hours driving to check it out. Ended up it wasn't the car for me, but she gave great, prompt and clear communication and great customer service. More

I was not interested in a pushy approach or a strung out negotiation. Pohanka of Fredericksburg did not subject me to either. Bill Hamilton was professional, courteous and accommodating. I am very pleased a negotiation. Pohanka of Fredericksburg did not subject me to either. Bill Hamilton was professional, courteous and accommodating. I am very pleased and have already engaged for a second vehicle. More