Pohanka Hyundai of Fredericksburg

Had visited dealership prior and spoke with Amanda, explaining that we were't sure what make of car we wanted- Went back 4 months later - Amanda remembered us and helped us again. Test drove the Tusco explaining that we were't sure what make of car we wanted- Went back 4 months later - Amanda remembered us and helped us again. Test drove the Tuscon and decided that was our preference. The initial visit was to decide which car I preferred- comparing hers to others we had looked at. On second visit- she had just the color and style we were interested in and we made the deal. We were surprised she remembered out first visit. We have been back to the dealership for oil changes, etc. and she always finds time to chat and insure that everything is going well with my car. I wasn't sure I wanted a Hyundai over a Mitsubishi- but I am so pleased with my car. We made a great choice of both salesperson and dealership. Everyone is so helpful and pleasant, from financing, service and sales. Will be a repear purchaser when needed. Will definately refer people that we know to Amanda that are car searching. She is a lovely young girl and quite motivated- which is great from a young person these days. More

I searched 5 dealers and got a good price for what I wanted. Pohanka's price was a touch more but had more features and they were very reasonable with their price. After deciding that we wanted the car wanted. Pohanka's price was a touch more but had more features and they were very reasonable with their price. After deciding that we wanted the car we met Amanda Brandt and then knew that we had made the right choice. She was easy to deal with, pleasant, knowledgeable and professional. She made it a very positive experience and we now love the car also. More

I had traveled to two other dealership before meeting Amanada. I had actually started with your location but was displeased the the sales rep. After trying to get my car at two other dealership who kept Amanada. I had actually started with your location but was displeased the the sales rep. After trying to get my car at two other dealership who kept lying to me about delivery I decided to once again try Fredericksburg. At the Fredericksburg location is where I met Amanada. I beleived it really started with a phone call. She was the very best Customer Service I had received and a breath of fresh air to me and my daughter. I had to wait for my car like the others had said. The difference was she was honest and said I would have to wait for my car to arrive. The other said that but Amanada concern for keeping me up to date on a regular basis is what made me stay with your location. She could write a manual on CS because it was her and only her that made this sale possible. Michaele Fierst Owner of a 2012 Accent I picked it up the day after Thanksgiving one year ago. Thank you Amanada. More

Amanda was great to work with. She was friendly and listened to our needs and wants to help us find the best deal and car for us. listened to our needs and wants to help us find the best deal and car for us. More

Melody and Matt made the visit pleasurable and painless. They provided outstanding service, displayed athe highest level of professionalism I have ever experienced at a dealership. Melody went out of her w They provided outstanding service, displayed athe highest level of professionalism I have ever experienced at a dealership. Melody went out of her way to find the best vehicle for my needs and price range. She was a pleasure to work with and displayed a sincere concern for me and my needs. She went over every inch of the vehicle and displayed extreme knowledge of the product. Very friendly, professional, and courteous. Matt made the finance portion painless. Very friendly and professional. Both are a credit to the profession and a vital asset to the pohanka dealership. You should be proud they are part of your company. More

This is my 4th Hyundai purchase and first time here. I am amazed with the sales expertise of Chris Ballard. He was very knowledgeable of the vehicles and always answered with a smile! Matt Himes made the fin amazed with the sales expertise of Chris Ballard. He was very knowledgeable of the vehicles and always answered with a smile! Matt Himes made the financial process very easy! He understood my financial needs and priced a package that fit my budget! Also they have a rewards program that's designed to accumulate moneies towards services for your vehicle and $250 towards your future purchase of a new vehicle! These items are a plus because they are money savers for today's finance expense. I am highly recommend to see Chris and Matt to assist you with the purchae of your next vehicle! More

Great customer service !!! Angela ROCKS!!!! Steve Great customer service !!! Angela ROCKS!!!! Steve brown got my vehicle in and out very fast!! And clean!!! Couldn't recommend anything to better Great customer service !!! Angela ROCKS!!!! Steve brown got my vehicle in and out very fast!! And clean!!! Couldn't recommend anything to better my service experience!! Pohanka service is the BEST!!! More

I have bought about 40 vehicles in my lifetime On all but 2 occassions, I felt like I was being jerked around with all the "BS" trips made by the salesman to his manager and back. I've been through this but 2 occassions, I felt like I was being jerked around with all the "BS" trips made by the salesman to his manager and back. I've been through this process enough to know that they are trying to wear me down and to squeeze every last dollar out of me. Usually the salesman will end up telling me what a great price he is going to get me and then blames it on his boss when the price is being negotiated. On numerous occassions, after several hours of my wife and I sitting in an office negotiating, we get disgusted and leave. On this occassion, our car buying experience was completely different. We have been talking with Ken about buying a vehicle for about a year. He was never pushy but was always very helpful. My wife was impressed with him and felt he was very personable and honest. When we finally got ready to buy a vehicle and decided which model we wanted, Ken took all the time necessary to answer all our questions and show us all vehicles which he had available which met our need as we described to him. When it came time to negotiate the price, it went quickly. We were well informed of the values of our trade in and the new vehicle. I am sure that helped speed the process. We are very pleased with this buying experience and would not hesitate to buy another car from Ken and this dealership. More