Pohanka Lexus Chantilly

Great! I brought in my rx350 for service the other night, Lorenzo set me up for a 20,000 mile service and showed me to the lounge. Service was excellent and I brought in my rx350 for service the other night, Lorenzo set me up for a 20,000 mile service and showed me to the lounge. Service was excellent and I will definitely be back for my next service. Thank you! More

excellent as always I had a flat tire and went into the service department where I was greeted by my service rep Mike Feldmann, He is always great to deal with and he tol I had a flat tire and went into the service department where I was greeted by my service rep Mike Feldmann, He is always great to deal with and he told me that he could get me in an out in a timely fashion and as always he delivered on that. Great people and good prices. More

great experience I have been bringing my Lexus in for a while now, but I wanted to take time to thank Lorenzo Gonzalez who greeted and helped me on my last visit. He w I have been bringing my Lexus in for a while now, but I wanted to take time to thank Lorenzo Gonzalez who greeted and helped me on my last visit. He was extremely professional and knowledgeable. I have always had pleasant visits at Lexus of Chantilly, but Lorenzo's professionalism really enhanced this experience. Thank you again for your service. More

great service I recently brought my vehicle in for service ar lexus, everything was excellent as always. The service writer lorenzo helped get me in and out of ther I recently brought my vehicle in for service ar lexus, everything was excellent as always. The service writer lorenzo helped get me in and out of there under the promised time. Thank you! More

Loosing the edge I had the 90k mile service performed and the service attendant called to "suggest" some recommended services beyond the 90k maintenance. I declined I had the 90k mile service performed and the service attendant called to "suggest" some recommended services beyond the 90k maintenance. I declined for other reasons. A day later, I came to pick-up my car, drove it home, got out and noticed it hadn't gone through the carwash. A simple detail, but one that Pohanka prides itself on AND advertises as one of its service selling points. Who's minding the store? Where's the QA in THIS process? Are we ensuring there's a QA process in the technical portion of the service? Just a little disappointed that Pohanka may be...loosing the edge. More

best yet Great hours and inexpensive loaner cars. Staff is always friendly and knowledgeable. Have had John B twice and never been disappointed. Wonderful! Great hours and inexpensive loaner cars. Staff is always friendly and knowledgeable. Have had John B twice and never been disappointed. Wonderful! Would recommend to everyone.! More

asad Malik service adviser, Very professional, very knowledgeable, very friendly, best service adviser I had, I would recommend every one ask for him, Dear phonka Plea Very professional, very knowledgeable, very friendly, best service adviser I had, I would recommend every one ask for him, Dear phonka Please add his name in the list More

Excellent Attention and Professional service. The service was so fast and simple. Definitely recommend him to everyone who owns a Lexus. Thank you Asad Malik ! Professional service. The service was so fast and simple. Definitely recommend him to everyone who owns a Lexus. Thank you Asad Malik ! More

Serviced my vehicle I brought my vehicle in for service. Lorinzo Gonzales helped me right away and made the process very easy. He kept me updated on the progress and need I brought my vehicle in for service. Lorinzo Gonzales helped me right away and made the process very easy. He kept me updated on the progress and needs of my vehicle. He is a great service writer and would recommend him to anyone. More

Classy Place and classy people Our service advisor is the best advisor of any dealer we have ever been to. From the way he dresses to his personality he represents this dealership l Our service advisor is the best advisor of any dealer we have ever been to. From the way he dresses to his personality he represents this dealership like no other place we have been. He actually makes us look forward to getting service done. Im pretty sure I have the name correct he is the gentleman that usually wears a hat. More