Pohanka Lexus Chantilly

Service was great- satisfied Great service- everything was handled well. I enjoyed sitting in the sports lounge too- I would come again and also recommend to others. Thanks Anuj Great service- everything was handled well. I enjoyed sitting in the sports lounge too- I would come again and also recommend to others. Thanks Anuj! More

Excellent customer service I took my 2011 Lexus for a few issues I was having with the car. Esmeralda Sonato was my service advisor. I was always hesitant to take my car do the I took my 2011 Lexus for a few issues I was having with the car. Esmeralda Sonato was my service advisor. I was always hesitant to take my car do the dealership, but she was very insightful and had my best interest first. She took the time and went the extra mile to make sure I understood what was going on with my car. She took the fear of dealership out and despite the cost of the repairs she made this a good experience for me, I would definitely recommend to go see Esmeralda Sonato. More

Excellent service I appreciated Anuj’s professionalism and willingness to help. Having your car out of commission is stressful but he made sure things went as smoothly I appreciated Anuj’s professionalism and willingness to help. Having your car out of commission is stressful but he made sure things went as smoothly as possible. More

Very satisfied Comfortable. Good to call ahead and get a quiet time. Fast service. Like taking my car to Lexus for quality service and confidence in the work that Comfortable. Good to call ahead and get a quiet time. Fast service. Like taking my car to Lexus for quality service and confidence in the work that is done. More

Oil maintenance light Great service provided. Offered shuttle service to nearby shopping center at no cost during the oil service. Service agent Lagii Moore offered detai Great service provided. Offered shuttle service to nearby shopping center at no cost during the oil service. Service agent Lagii Moore offered detailed information for me regarding services and warranty information . She was very pleasant to deal with . More

Service Appointment I dropped off my car for service at this location. I was greeted by Reza. He was very pleasant to deal with, professional and able to answer all my q I dropped off my car for service at this location. I was greeted by Reza. He was very pleasant to deal with, professional and able to answer all my questions. I was in and out of the dealer with a loaner in less than 10 minutes. Great service!! More

Honest and dependable I took my car in for service at the recommendation of a friend and could not be more please with the service I received. My car was finished in a time I took my car in for service at the recommendation of a friend and could not be more please with the service I received. My car was finished in a timely manner, I left having recieved honest answers, and was met with the utmost level of respect and professionalism. More

45K Maintenance Service coordinator, Reza, met me at the door and took charge of service visit. He was both professional and empathetic. Service checkup was completed Service coordinator, Reza, met me at the door and took charge of service visit. He was both professional and empathetic. Service checkup was completed prior to allotted time. Reza pointed out I will soon need new tires . He provided 2 different quotes for four tires but was not pushy to make sale. He took the time to explain thoroughly the difference in quotes with pros and cons. Plan to check out other quotes but will use Pohanka if price is somewhat competitive More

Quick and easy service Great visit to Pohanka for service today. In 90 minutes, everything was complete and I had a comfortable place to work as well. Thanks Reza! Great visit to Pohanka for service today. In 90 minutes, everything was complete and I had a comfortable place to work as well. Thanks Reza! More

Tire Repair I went in with a tire that was leaking air. Reza took care of me and had me out in less than 2 hours! Awesome service! I went in with a tire that was leaking air. Reza took care of me and had me out in less than 2 hours! Awesome service! More