Pohanka Toyota of Salisbury

Will bombard you with credit checks without permission I wish I could go lower than half of a star. I went into the dealership to browse a few cars and filled out some paperwork and asked, and was assured I wish I could go lower than half of a star. I went into the dealership to browse a few cars and filled out some paperwork and asked, and was assured, that no inquiries would be submitted until I gave them approval to do so. I ended up not pursuing a new vehicle due to insurance increase. After I said no thank you, they proceeded to try my credit FIVE SEPARATE times. I have a perfect credit history but it's in it's infancy so it's having to build from ghost. But i took a HARD hit on my score becasue these jerks tried 5 times and it looks denied (although it wasn't) because I didn't go through with the sale that I told them I needed to wait and see on. It set me back a lot. My bank was iffy to allow me a loan becasue of this dealership's awful persistence. More

This is how car buying should be Coming off a poor experience from a dealership that would like to earn our business, my wife gave Pohanka a shot on a friends recommendation. What a d Coming off a poor experience from a dealership that would like to earn our business, my wife gave Pohanka a shot on a friends recommendation. What a difference! Mike treated my wife with kindness and respect, went above and beyond to make her happy , repeatedly beat the sales manager down to get her the best deal possible and had real answers for all her questions ! When he didn’t have the answer he found out for sure instead of guessing or winging it. It was truly a professional sales experience and we came away feeling like we found a car salesman we can know and trust for life! More

Great sales experience I was casually visiting the dealership to see what they had in stock as far as used vehicles. Spoke with the sales team and explained what I was looki I was casually visiting the dealership to see what they had in stock as far as used vehicles. Spoke with the sales team and explained what I was looking for and what my budget was. The guys were very helpful getting me into the vehicle that I wanted. More

New minivan Just bought a new vehicle and Mike Culver was fantastic. He was friendly and very helpful. He did everything we asked and was very accommodating. Just bought a new vehicle and Mike Culver was fantastic. He was friendly and very helpful. He did everything we asked and was very accommodating. Alex was a great tech guy and helped us set up everything on the new vehicle. We had a very pleasant experience. More

Awesome Sales Experience I stopped in at Pohanka Toyota of Salisbury while my car was getting detailed and everyone at Pohanka Toyota was Awesome. I purchased my Camry which I stopped in at Pohanka Toyota of Salisbury while my car was getting detailed and everyone at Pohanka Toyota was Awesome. I purchased my Camry which I LOVE and the whole sales experience was wonderful, professional, and friendly. Thank you to all at Pohanka Toyota of Salisbury. More

Salesman Mike Culver is Great Had a great experience at Toyota Pohanka of Salisbury. Mike Culver was great and delivered me the vehicle I needed. Go See Mike for a good deal!!!! Had a great experience at Toyota Pohanka of Salisbury. Mike Culver was great and delivered me the vehicle I needed. Go See Mike for a good deal!!!! More

Pohanka of Toyota is AWESOME! I’m so impressed with Mike Culver and the Pohanka Toyota of Salisbury sales family. They got me my new dream Tacoma truck, and I can’t be more pleas I’m so impressed with Mike Culver and the Pohanka Toyota of Salisbury sales family. They got me my new dream Tacoma truck, and I can’t be more pleased. I recommend you to stop by today!! More

multi-point inspection report The multi-point inspection report they give you at this dealership is a fraud. They never check anything on that list really.... I took my car in a we The multi-point inspection report they give you at this dealership is a fraud. They never check anything on that list really.... I took my car in a week later the break started squeaking really bad. Turns out the breaks pad was done all the way. But the inspection report said my breaks were in perfect condition.... If you guys want to charge for it and actually do the inspection but dont pretend to do an inspection and the report is useless.. More

Bad serive This place will rip you off on your trade, be careful look else where!!!! This would had been my third vehicle there but I'm not going lose five thous This place will rip you off on your trade, be careful look else where!!!! This would had been my third vehicle there but I'm not going lose five thousand on a trade. Last two cars I did not have a trade, this was also a car I just bought ,9 months ago and now they want to give me five thousand dollar lose.. More

Scam Artist This has to be by far one of the worst dealerships I've ever dealt with and I'm so thankful that I didn't purchase from them. Here's my story...I sta This has to be by far one of the worst dealerships I've ever dealt with and I'm so thankful that I didn't purchase from them. Here's my story...I started talking with my sales guy over the phone about a vehicle that I was interested in purchasing. We ended up discussed pricing over the phone since I really didn't want to drive 3 hours for nothing. The good news was we agreed on a price of the vehicle quickly but the bad news was we didn't agree on the trade in value. I informed him that CarMax had offered me 1k more than they did ( appraisal in hand) which his boss who agreed to match. At this point I'm back to being very interested in purchasing this vehicle. As I'm getting ready to start my journey, I call my sales guy to let him know that I'm on the way. No answer and no call back...I called him again when I'm an hour out and nothing. Traffic ended up being a mess so unfortunately I had to turn around as I wouldn't make it before the dealership closed. Next morning I call him a few times to confirm pricing and no answer, no call back. Finally demanding that I speak with my sales guy before the long drive, he picks up the phone and informs me that the vehicle price went up $800 since my vehicle trade in value went up $1000. I said that's not at all what you told me over the phone yesterday and we had an agreement. He came back with " sorry someone is here to buy the truck as we speak but If the deal falls through, I can let you know". Needless to say, this dealership is crooked and I highly recommend you purchase from a reliable place, not these SCAM ARTIST More