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Porsche Amityville

Massapequa, NY

4.7
131 Reviews
Call Dealership (516) 798-8100

5775 Merrick Rd

Massapequa, NY

11758

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131 Reviews of Porsche Amityville

April 06, 2024

My car was there 3 times for a total of 5+ weeks. Never has a loaner, last visit engine light on was told it was a 5k repair with that repair the light actually stayed on and they got it off by chan More

by mprove2535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie
Report | Print
Apr 08, 2024 -

Porsche Amityville responded

Hello Mr. Provenzano, we would like to apologize for the inconvenience you have faced during your service experiences with us. Our service center has been experiencing ongoing issues with acquiring loaner vehicles, and we sympathize with your frustration. Our service advisor, Jackie, has been working diligently to get a loaner for you due to the prolonged issues you have experienced with your vehicle. We value your feedback as it is crucial to improving our customer experience. If you are willing, please contact us at customercare@legendautogroup.com with a good time to reach you. We appreciate your patience and understanding, and we apologize once again for any trouble this situation has caused. Have a good week and drive safe. Rep: Porsche Amityville

March 23, 2024

Great service. Great people. Work done correctly the first time. Would highly recommend this dealership. More

by ajsdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Siegel , Christina DeSantis, Kendall Lowinger
Report | Print
Mar 25, 2024 -

Porsche Amityville responded

Hello, thank you for the wonderful feedback! We're delighted to hear your service visit went well. Thank you for taking the time to tell us about your experience and for your recommendation. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

March 15, 2024

Advised that only (2) loaner vehicles were available. I was scheduled for a four Thousand repair. Made several dates for repair, but each time was told by advisor that a loaner was already booked. To th More

by hudsonw61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Ostrowski
Report | Print
Mar 15, 2024 -

Porsche Amityville responded

Hi William, we are disappointed to hear about your recent experiences with us. We would like to apologize for the inconveniences and frustration you have faced while waiting for a loaner. Our service center has been facing an ongoing issue with a shortage of loaner vehicles and we appreciate our customers’ patience with us while we work towards solutions. Your feedback as it helps us work towards improving our customer experience. If you would like to speak with our team more directly, please contact us at customercare@legendautogroup.com with a good time to reach you. Have a good weekend & drive safe. Rep: Porsche Amityville.

March 01, 2024

Couldn’t ask for a better service experience , thank you to the whole Porsche team . More

by Djautoinc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie O
Report | Print
Mar 01, 2024 -

Porsche Amityville responded

Hello, thank you for your kind words! We are pleased to know our team always provides you with exceptional service. Thank you for choosing Porsche Amityville to service with and for taking the time to let us know about your experience. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

February 27, 2024

I have serviced my car several times at Porsche Amityville and Jackie continues to provide excellent service. All appointments are always on time, and my car is ready when promised. More

by Joe@mastersext.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, service manager
Report | Print
Feb 27, 2024 -

Porsche Amityville responded

Hi Joe, thank you again for your amazing feedback! We're delighted to hear that you always have great service experiences with Jackie and our team. We greatly appreciate you taking the time to tell us about your visit and we'll be sure to pass the great feedback along. Thank you once again for choosing Porsche Amityville and we look forward to welcoming you back for your next service appointment. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

February 17, 2024

Jackie at Porshe service is a pleasure to deal with so far happy with everything. More

by Pauld123474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie O
Report | Print
Feb 19, 2024 -

Porsche Amityville responded

Hi Paul, thank you so much for the great review! We're pleased to know that Jackie has made your service with us a satisfying and easy experience. We appreciate you taking the time to let us know that everything went well. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

February 13, 2024

Excellent experience… Everyone was a pleasure to deal with…….Best car buying experience I’ve had… Thanks.. More

by mroma522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Siegel,Brian Siegel and Ivey…, Randi Siegel
Report | Print
Feb 14, 2024 -

Porsche Amityville responded

Hello Mr. Romagnuolo, thank you for your amazing feedback! We're delighted to hear that our team provided you with a very noteworthy sales experience. Thank you for taking the time to tell us about your visit and for choosing Porsche Amityville! Enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

January 22, 2024

Service manager was very professional, courteous and helpful. The waiting area did not have a luxury dealership feel. More

by Drjaywoody7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Jan 23, 2024 -

Porsche Amityville responded

Hello, thank you for your great review! We're pleased to hear that our service manager provided you with a great experience with professional service. Additionally, we appreciate the feedback regarding our wait room. We're always looking to improve our customer experience and we apologize that we fell short of your expectations. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

January 11, 2024

Professional courteous and considerate treatment with competent mechanics and a pretty showroom and waiting room More

by hrakowskilaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Jan 11, 2024 -

Porsche Amityville responded

Hello, thank you for your wonderful review! We're pleased to hear that our team treated you well and provided you with great service. We value always being as efficient as possible and we're happy to hear this reflected in your experience with us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

January 08, 2024

This dealership was very accommodating with my schedule and providing a loaner . In addition, the staff was very personable. More

by Mdifino0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Siegel , Randi Siegel , Christina DeSantis, Kendall Lowinger
Report | Print
Jan 09, 2024 -

Porsche Amityville responded

Hi Maria, thank you for your wonderful review! We're pleased to hear that our staff were accommodating and provided great customer service. We appreciate you taking the time to write to us about your experience and we look forward to providing you with more great service in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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