Porsche Bellevue

We worked with Ronald Rae and he was great! He responded to answered all of my questions almost immediately. We also enjoyed working with Joy on the financial end of things. Great dealership, g He responded to answered all of my questions almost immediately. We also enjoyed working with Joy on the financial end of things. Great dealership, great people! I will use them again. More

You Assistant Service Manager was top notch in his attention to detail and delivery of service. attention to detail and delivery of service. More

I have an extended warranty on a 2010 Porsche Panamera. My reason for visiting Bellevue Porsche involved addressing a number of different issues that I noted, including a PDK transmission that was slippin My reason for visiting Bellevue Porsche involved addressing a number of different issues that I noted, including a PDK transmission that was slipping. My vehicle was getting a thorough inspection, noticing several items that needed to be addressed, among them, leaking head gaskets and oil pan gasket, miscellaneous Porsche recall items and, initially, service of the transmission. Servicing the transmission did not resolve the slipping issue and, with approval of the warranty company All gasket repairs and transmission replacement was accomplished. My communication with Jordan and Nicole was very easy, via phone or text messages. Giving consideration to the amount of work that was accomplished, the work was completed in an expedient manner, noting that the warranty company needed to inspect the work that was recommended. Upon picking up the vehicle, Jordan took extraordinary efforts in discussing the work involved as well as various other options that I had questions on. When I pick the car up there was no sign of mechanical work being done in the form of greasy handprints and items left in the car as a result of the work. In fact, the car was thoroughly cleaned out, inside and out and almost felt new again. I appreciate Bellevue Porsche for their time and being very professional regarding my vehicle. More

I have always had a wonderful experience with the Porsche of Bellevue Service Department. They have always been incredibly responsive and helpful with all my needs and the quality of their work is outstandi of Bellevue Service Department. They have always been incredibly responsive and helpful with all my needs and the quality of their work is outstanding. It was difficult at first to get in via phone, but once you’re “in” you have a dedicated service advisor whom you can text anytime. Mine is Anastasia and she is wonderful. I recently had a challenging warranty issue with my 1-year-old Taycan 4S and Jamie Johannessen, the service manager stepped in to make sure things moved as expeditiously as possible. I am SO grateful for his personal attention. I HIGHLY recommend the Porsche of Bellevue Service Department. More

Always professional. Willing to help in any way. Missing my sales who sold me car. He was the best. Moved to Florida Porsched dealer. He did make a recommendation to Willing to help in any way. Missing my sales who sold me car. He was the best. Moved to Florida Porsched dealer. He did make a recommendation to whom I can contact. More

The delarship was fantastic even when I was not buying a Porsche from them. The people were very friendly and very helpful and knowledgeable. I felt you are very lucky to have Ron Rae working for you. He wa Porsche from them. The people were very friendly and very helpful and knowledgeable. I felt you are very lucky to have Ron Rae working for you. He was kind and not pushy or talk down to you. He is the word for customer service. He deserves a giant raise because of how he handles sales and respects his customers. Ron and I e-mailed each other about the car, and he was polite and patient, so, when I came to test drive the car, I was 90% sold already. Car dealers need more people like Ron. More

The brand ambassadors at Porsche Bellevue were amazing at helping me find the perfect car, and even at a distance. I researched cars from my home in Spokane and Rob W spent much time FaceTiming me to show m helping me find the perfect car, and even at a distance. I researched cars from my home in Spokane and Rob W spent much time FaceTiming me to show me the various Porsche car options available. Once I chose my car, the rest of the buying process was seamless with Porsche Bellevue. Both ambassadors I worked with have checked in with me to ensure that I am both happy and comfortable with my new purchase. I would buy from them again for certain. More

At first, they weren’t able to confirm/replicate the same issues I brought the car in for, which was a little upsetting. However, then Jordan gave me a call to better understand the issues and test drive the issues I brought the car in for, which was a little upsetting. However, then Jordan gave me a call to better understand the issues and test drive the car himself and was able to get the repairs completed. Once we got past that, they truly went above and beyond expectations. THANK YOU! More

The transition to Auto Nation resulted in a noticeable degradation of service levels, especially when trying to set appointments on the web or over the phone. But over the past year I've noticed that the degradation of service levels, especially when trying to set appointments on the web or over the phone. But over the past year I've noticed that the level of service at the front end has really come up a notch. Nicole has consistently been a terrific service advisor: professional, attentive, friendly and communicative. BUT, it still takes an astonishingly long time to get my car through a service appointment. They had my car for 11 DAYS last visit, and 9 days before that. They don't seem organized back there, and never get work started on the day I drop it off. Similarly, the car is often not ready when I come pick it up, causing me to have to wait for 30-40 minutes at the dealership to get my car back. More

Everything is smooth, people are kind. I can get my car well maintained and a nice car wash I can get my car well maintained and a nice car wash More