
Porsche Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Poor Experience at Porsche Bellevue This review comes from an experience I had back in December but still resonates because of the recent great experience I had with the dealership I cho This review comes from an experience I had back in December but still resonates because of the recent great experience I had with the dealership I chose over Porsche. The great service center at Land Rover Bellevue reminded me of the terrible experience I had at Porsche Bellevue. My husband and I went to Porsche to look at a used vehicle they had for sale. We started the process of buying by submitting our credit and received confirmation that this car would be held for us. We then received a call later that night saying that the car was sold to the next buyer. After asking how that could happen because I was given confirmation, the manager responded that he didn't know, would look into it, contact his GM the next day, and call me back. 2 days went by and I did not receive a call back. I wrote an email to the GM to explain my experience and was also not contacted back by this person. This dealership took our personal information of SSN for a credit check and then never contacted us again. I can't believe this dealership is able to do business like this. I contacted the BBB and even through that Porsche Bellevue failed to respond to me. This dealership is awful and in my opinion cannot be trusted. More
Got it right Needed a second key for my Cayenne and after a couple of issues and delays they went above and beyond to make things right. They provided a loaner, h Needed a second key for my Cayenne and after a couple of issues and delays they went above and beyond to make things right. They provided a loaner, hand washed my car and came through on price of the key and labor. They even repaired a small issue no charge. Very impressed. More
“That’s not my problem.” Have been a customer since 2009, they are now AutoNation owned, their service attitude now is "That's not my problem." Service manager Andrew did not Have been a customer since 2009, they are now AutoNation owned, their service attitude now is "That's not my problem." Service manager Andrew did not even bother to reply to voicemail, service representative Matt was frustrated that I would complain when he was not even "responsible" (Gabe, the original rep was out of town). Customer service on the level of a used AutoNation lot. Dealer is a poor representative of a great brand and great products. Very similar experience among multiple other Porsche owners I have known with this service department. Let Porsche USA know this dealer is terrible. More