Porsche Bellevue - Service Center
Bellevue, WA
314 Reviews of Porsche Bellevue - Service Center
II was pleased that all my concerns wet taken care of at my service appointment My service was Nicole and she was very professional and efficient. I consulted the service manager first as I needed to fin my service appointment My service was Nicole and she was very professional and efficient. I consulted the service manager first as I needed to find the perfect match and he was great. More
Service consultant is very knowledgeable, and answered all my questions. just little unsatisfied, the car wash not really detailed, like the back trunk not vacuumed at all. all my questions. just little unsatisfied, the car wash not really detailed, like the back trunk not vacuumed at all. More
Anastasia took fantastic care of me and my car - her communication was prompt, thorough and easy. Drop off and pick-ups went very quickly and smoothly for my Service. Definitely a luxury level experie communication was prompt, thorough and easy. Drop off and pick-ups went very quickly and smoothly for my Service. Definitely a luxury level experience! More
Adam is the most professional and efficient Service Advisor. Came in for an annual maintenance visit with additional issues with my A/C unit not draining properly. He kept me apprised of the time in ge Advisor. Came in for an annual maintenance visit with additional issues with my A/C unit not draining properly. He kept me apprised of the time in getting my car completed for service. Thanks so much for a seamless experience! More
Came in for a regular oil maintenance and service. I had another issue with the rear seat heaters so was told it might take a few days to diagnose and fix. I was given a brand new loaner and the advis I had another issue with the rear seat heaters so was told it might take a few days to diagnose and fix. I was given a brand new loaner and the advisor kept me updated on when the job was done. More
Nicole and Jorden are always very helpful, The service department is a tough job, a lot of moving aspects and one is never happy to be there. The clean loaner car is a major plus. department is a tough job, a lot of moving aspects and one is never happy to be there. The clean loaner car is a major plus. More
Lee Van did an excellent job communicating and servicing my vehicle. He noticed a small broken window panel and proactively ordered the warrantied part on his own. He also drove out to my house to pick up my vehicle. He noticed a small broken window panel and proactively ordered the warrantied part on his own. He also drove out to my house to pick up the loaner car key (after hours) that I accidentally forgot to drop off. Outstanding customer service. More
The service department needs better customer service and transparency. My car was with Bellevue Porsche for well over 2 weeks which would indicate poor scheduling Often I had to reach out proactively to f transparency. My car was with Bellevue Porsche for well over 2 weeks which would indicate poor scheduling Often I had to reach out proactively to find out what progress had been made and to understand their expectations of completing the work. More