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Porsche Chantilly

Chantilly, VA

4.8
228 Reviews

4055 Stonecroft Blvd

Chantilly, VA

20151

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228 Reviews of Porsche Chantilly

September 20, 2022

The service team never once even looked at the vehicle after it had sat at the lot for a week. No apology - just a statement that they were deprioritizing vehicles in for service to fix issues with new cu More

by LibertyGuard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Esprella
Sep 21, 2022 -

Porsche Chantilly responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your recent vehicle maintenance visit. Can you please email your preferred contact method to me? Thank you, Jahangir Shahid General Manager Jshahid@penskeautomotive.com

September 20, 2022

Very knowledgeable and personable staff. Made the transaction very smooth and painless. Would definitely go there again and recommend others. More

by Paul G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ekpa, Kareem
Sep 21, 2022 -

Porsche Chantilly responded

Thank you, Paul! We are excited to have you as a customer of Porsche Chantilly and are appreciative of your 5-star review. Be assured that you can always expect that same level of service, no matter what you need help with.

September 12, 2022

I would like to take this opportunity to recognize the world class professionalism exhibited by Mr. Shahzeb Rana at Porsche Chantilly. In all the years of experiencing German automobile dealerships and sa More

by tayyib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahzeb Rana
Sep 13, 2022 -

Porsche Chantilly responded

Hello, we thank you for your well-thought-out review and recommendation. Our Sales team here at Porsche Chantilly wants all our customers to leave very satisfied like you did. We understand the importance of a good quality car-buying experience. It was our pleasure to make sure you received just that. Congratulations on your new purchase, and we hope you enjoy it.

September 07, 2022

Very professional and on time for the repairs. Always explain in detail what work needs to be done. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiara
Sep 07, 2022 -

Porsche Chantilly responded

Hi Mike, your positive feedback means a lot to us at Porsche Chantilly. Professionalism and timely service are important to us and we're glad we could take care of your repairs. Our Service Team wants to ensure you are aware of the service provided every step of the way. Thank you for trusting in us and we are always here for your maintenance needs.

September 04, 2022

They are good at service. Rana sales person is really helpful. Thank you for the service. More

by Ranjith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rana,Zeb
Sep 06, 2022 -

Porsche Chantilly responded

Hello, our Sales Team is here to assist with your car-buying needs. Porsche Chantilly is happy to deliver a good and helpful service. Thank you for your five-star review.

September 02, 2022

Excellent facilities and great customer service! Delivery was very thorough; salesperson was very knowledgeable. Would highly recommend. More

by shawn.burget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Welborn
Sep 03, 2022 -

Porsche Chantilly responded

Hi Shawn, our team strives to make every customer experience with us remarkable. Thank you for the great review and for recommending us here at Porsche Chantilly. If you have any questions, please contact us anytime. Have a nice day.

September 02, 2022

Service was great and super convenient. Ronald was customer service was excellent. He really makes you feel like you’re a priority. More

by Mlab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald
Sep 04, 2022 -

Porsche Chantilly responded

Hello, At Porsche Chantilly, we want all our customers to feel just like you did like you're a priority and more importantly like family. We strive for excellence in our Service Department to provide a great experience. Have a wonderful day.

September 01, 2022

Brought my car to this dealer to fix the oil leak. Ronald took care of me and made phone calls to update me in the process of three weeks. Ronald is friendly and he gets things done quickly. I recomme More

by Thanh_lichn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Choque
Sep 02, 2022 -

Porsche Chantilly responded

We are happy to know we were able to help and get your oil leak fixed. We strive to provide our customers with the best service we possibly can. Porsche Chantilly appreciates your recommendation.

August 27, 2022

I have been looking for a used (or new) Porsche Macan S for a few weeks. As most people know, car shopping is a nightmare right now. No cars in stock, if you order, no parts available. Used car values a More

by mtaylor72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Arostegui
Aug 30, 2022 -

Porsche Chantilly responded

We're fortunate to have an amazing Sales Team and we appreciate you taking the time to write such a nice review about our staff here. We're thrilled to learn your time at Porsche Chantilly was productive, efficient, and an overall positive one. We hope to see you again!

August 18, 2022

Very good friendly personnel who cares about customer service. Tiara is super! And the mechanic provided excellent service. More

by russellcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiara, not sure of the mechanic’s name.
Aug 19, 2022 -

Porsche Chantilly responded

We really appreciate your great rating as well as feedback. We hope you continue to choose us for all your automotive needs. Take care!

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