
Porsche Dallas
Dallas, TX
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scogin cayman S I took delivery of my new Cayman S on Friday July 10th. Unfortunately there was a problem with the PCM in the car that I did not notice until early Sa I took delivery of my new Cayman S on Friday July 10th. Unfortunately there was a problem with the PCM in the car that I did not notice until early Saturday morning. I took the vehicle back Saturday and learned the PCM was the issue and that we would need a part from Germany. I returned on Monday morning and met with Scott and things from that point forward went fantastic. Scott took control of the situation, coordinated with the service department, arranged for me to have a loaner. Scott kept me informed of the progress and I dropped the car off at PPP on Tuesday afternoon. I picked it up Wednesday morning around 8am. Several things really impressed me. First Scott handled the situation in a professional manner and most importantly kept me up to date about what was going on. The service manager when I arrived on Tuesday expected me, knew my name, and knew exactly what had to be done. Scott was waiting with the key for my loaner. But what blew me away was this morning when I came in about 7:45 the guy working the service line, knew my name, knew my car was ready, and sent me on my way. What a class act. I mean here was a situation that could have had a very upset customer that was turned into a totally positive experience with a VERY happy customer. Honesty, sincerity, follow up, doing what they said they were going to do all in a expeditious manner made a very happy customer. PPP legendary reputation for quality service lives on and will get praises from me to anyone who asks. My opinion Scott was the guy who made it happen, he ran point on the whole process for me. He even texted me late Tuesday evening to let me know the car was ready. I am just flat xxx impressed with the whole thing. The total resolution for this from notification of Scott of the problem was <48 hours. Hey thats not good that is outstanding. Thank you all at PPP. More
Porsche Cayenne GTS Absolutely nothing was hidden. Every aspect of the experience was handled professionally and with my needs in mind. I am completely satisfied with my Absolutely nothing was hidden. Every aspect of the experience was handled professionally and with my needs in mind. I am completely satisfied with my automobile. More
Almost too easy! I purchased a vehicle while living in a different state. Eric had outstanding communication through the entire process. He arranged transportation for I purchased a vehicle while living in a different state. Eric had outstanding communication through the entire process. He arranged transportation for me from the airport. I was in and out really quickly with no surprises or issues. Eric made the entire process comfortable and enjoyable. I highly recommend working with Eric and Park Place! More
Purchase oCPO 2012 911 from Kevin Shevlin I did all of this by phone with Kevins help. He offered a fair deal. He factored in changes to the car in the deal which led to the sale. He sent p I did all of this by phone with Kevins help. He offered a fair deal. He factored in changes to the car in the deal which led to the sale. He sent pictures periodically to up date me with the changes. He helped me resist making too many changes that in the long run would not have suited the car. The whole process was seamless and trouble free. He never once resorted to high pressure tactics such as warning that other people were looking and pushing to close the deal. I am not sure that had there not been the confluence of the perfect car and perfect salesman I would have made a purchase. More
a true professional Scott Reynolds is a true professional! I found him completely knowledgeable on the product he was selling (a Lexus sc430 pebble beach edition). We c Scott Reynolds is a true professional! I found him completely knowledgeable on the product he was selling (a Lexus sc430 pebble beach edition). We could not reach an agreement on the price of the deal, based mostly on the value of my trade-in, we left and he tracked me down latter that night and explained that he had done a nation wide search and the price he offered was the best in the country. He was right! I went back the next day and bought the car. As a side note: my trade in showed up a couple days later at twice the trade-in amount at a car lot on I-35. I an very happy that Scott went the extra mile, did the research and tracked me down. Thank you Scott. More
Scott has a rare quality, he is willing to share an opinon! Scott was so helpful in our evaluation about whether to purchase a pre-owned or new car. Ultimately we purchased a new car but he made the decision ma Scott was so helpful in our evaluation about whether to purchase a pre-owned or new car. Ultimately we purchased a new car but he made the decision making process easier. We knew we were going to purchase a Porsche and understand the value behind the brand, but we are not up to date on every nuance. It was refreshing to see the Scott understood what type of customer we were and helped us feel good about the decision we made with the help of his up to date knowledge and experience. More
Testimonial First off, I just wanted to make note of the fact that I have been a long-term owner of Mercedes vehicles until Scott of Park Place Porsche definitive First off, I just wanted to make note of the fact that I have been a long-term owner of Mercedes vehicles until Scott of Park Place Porsche definitively changed my perspective on which car would be best for me. I was already apprehensive upon entering Porsche since the Mercedes side of the lot had more incoming and outgoing traffic, and the thought of negotiating with professional negotiators is intimidating. That was my frame of mind when I stepped into the dealership. I have never been happier to be wrong. Scott was nice and a pleasure to deal with. He highlighted on selling points that were best suitable for me and the process was natural and smooth. I wasn't even sure if I was purchasing that day, but Scott was so great that he changed my mind. I believe that Scott's effort and dedication to one client at a time, and his ability to build trustful rapport is a large asset to your company. I will definitely make Park Place Porsche my port of call to anyone looking for the best car buying experience available. More
smooth transaction I was an out of state internet buyer. Extremely smooth transaction, no hard pressure, great response time to emails and phone calls. Kevin and Jason a I was an out of state internet buyer. Extremely smooth transaction, no hard pressure, great response time to emails and phone calls. Kevin and Jason are great to work with and I would recommend them to anyone More
Salesman and Dealer experience An absolute easy and successful process which is exactly what I was hoping for and exactly what I received. Mr. Days offered a very courteous, profess An absolute easy and successful process which is exactly what I was hoping for and exactly what I received. Mr. Days offered a very courteous, professional experience from start to finish. I will be a returning customer and will direct my family and friends to Park Place. More
Outstanding group of salespeople I was fortunate to work with Wade Days and Mindy Collins during the purchase of my new vehicle. Initially, Mindy responded to my email inquiry withi I was fortunate to work with Wade Days and Mindy Collins during the purchase of my new vehicle. Initially, Mindy responded to my email inquiry within an hour, and she and Wade had an appointment on the schedule based on my availability minutes later. I wasn't completely sure about which vehicle I was going to purchase, but Wade's brand and technical knowledge helped make the decision easy. Wade was able to find a Certified Pre-Owned vehicle the next morning, had me in for a test drive, and even though he was leaving for a work-sponsored trip that afternoon with a long drive ahead, he stayed to make sure I was able to take delivery of the car that day. The paperwork was done in less than thirty minutes and I was on my way. I can't say enough about Wade and his attention to detail during the entire process. He and Mindy have both followed-up a couple of times since the purchase to make sure everything was right and that I had no questions. Park Place has a great staff and great amenities. I was fortunate to work with Wade and Mindy and will purchase from them again. No question. Todd MacLeod More