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Porsche El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.9
111 Reviews
Call Dealership (915) 745-5300
View Awards

6421 S Desert Blvd

El Paso, TX

79932

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Showing 111 reviews

August 29, 2023

Thank you Sergio Perez and your team for getting my car up and running once again! Great mechanics and great service!! More

by Longstreth.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Perez and the mechanics
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Sep 04, 2023 -

Porsche El Paso responded

We are thrilled that Sergio provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 26, 2023

I took my Macan because the check engine came on, when I went to pick it up they hadn't done anything to it and when it came out the air conditioner didn't work, it started to heat up, and basic buttons don More

by penelope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindi
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Sep 01, 2023 -

Porsche El Paso responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 17, 2023 -

Porsche El Paso responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter . I would like an opportunity to fix this and to earn your business, please contact me at 915 745 5300. I look forward to speaking with you. Jeff Pester General Manager Porsche El Paso 915 745 5300 jpester@porscheelpaso.com

August 10, 2023

Exceptional service! Not just on one visit but every time I encounter the team there it is a great experience! More

by LISAJOJIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
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Sep 04, 2023 -

Porsche El Paso responded

Thank you for the Five-Star review and for choosing Porsche El Paso. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

July 31, 2023

Great service with a positive attitude! Will use again. Highly recommend! They have free M&Ms too! 😀 More

by Robert.a.nelson104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Aug 02, 2023 -

Porsche El Paso responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 16, 2023

Excellent service. Helpful and informative. Cesar was understanding. My dad took my car in because I was working and he made sure my car was taken care of. More

by stephanie Frietze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Jul 19, 2023 -

Porsche El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 15, 2023

Grisel went over and beyond what anyone would expect from a service department. Excellent customer service. The car was ready within timeframe that she indicated. More

by lcvuicich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grisel
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Jun 19, 2023 -

Porsche El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2023

Very friendly team and great service. Happy to have my car serviced at this dealership. More

by Reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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Jun 12, 2023 -

Porsche El Paso responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 07, 2023

The customer service intact process and staff were curtious and helped get my car in and out in about an hour....including the free car wash. More

by hamumu64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Jun 10, 2023 -

Porsche El Paso responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

May 31, 2023

This is a great staff! !!They are always ready to help you. Very good communication. Excellent facilities More

by dannydovdov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar/ Sergio
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Jun 10, 2023 -

Porsche El Paso responded

Thank you for being our customer, we appreciate your kind words!

April 24, 2021

I highly recommend this dealerships service and parts department. If you're lucky enough to pick, request service tech Wade! Joel in parts and Liz and Sergio in the service department all Bend over back More

by Panamera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, Wade, Liz, Sergio
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