Back

Porsche of Towson - Service Center

Cockeysville, MD, MD

4.9
120 Reviews

120 Reviews of Porsche of Towson - Service Center

Sort by
February 05, 2020

Easy to work with and was able to arrange appointment on short notice. Routine maintenance work and service updates properly complete in 1 day time. Good communication throughout the process. More

by 944pilot
Recommend Dealer
Yes
Employees Worked With
Brian Rogers, Curt Ledbetter
Feb 06, 2020 -

Porsche Hunt Valley responded

Thank you for your 5-star review! I am glad you received great communication and we look forward to seeing you at your next appointment!

November 20, 2019

Consistently excellent and always helpful service and dealership management personnel. Service is always completed in a timely and reliable manner. I always highly recommend Porsche of Towson for both s More

by Phil A.
Recommend Dealer
Yes
Employees Worked With
Brian Rogers, Steve Postol, Curt Ledbetter
Nov 20, 2019 -

Porsche Hunt Valley responded

That is always great to hear! Thank you for your 5-star review and we appreciate you as our customer!

November 01, 2019

Excellent customer service as usual. My car was serviced to my expectation and was delivered back to me as promised. Really wanted to keep the loaner car, the Macan is such a nice AWD Porsche More

by Ladkins
Recommend Dealer
Yes
Employees Worked With
Thomas Vahle, Brian Rogers
Dec 30, 2019 -

Porsche Hunt Valley responded

Thank you so much for sharing your experience. We're so pleased to read about your A+ experience at our dealership. Thanks for choosing Porsche Towson for your automotive needs!

October 16, 2019

Annual service Professional and courteous staff. Nice facilities while waiting. Service professional is friendly and transparent. Nice all around experience with tex More

by A Gormley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Oct 25, 2019 -

Porsche Hunt Valley responded

Thank you so much for your fantastic feedback! We're so glad that Brian offered you such exceptional service. We'll be here the net time your Porsche needs us!

September 14, 2019

State Inspection - 2012 Turbo S I like the Towson Porsche Dealership - great location and professional service. Brian Rogers is always accommodating, helpful and responds to my email More

by Don's 2012 Turbo S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Sep 30, 2019 -

Porsche Hunt Valley responded

We're so glad you're pleased with our service department, and Brian Rogers! Thank you for continuing to trust us with your Porsche!

September 12, 2019

First oil change for my Macan which was complimentary. Drop off process and pick up of loaner vehicle was smooth and efficient. Vehicle was cleaned and washed at the end of the day. Service Manager was i More

by Chillydog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Sep 30, 2019 -

Porsche Hunt Valley responded

Thank you, Fitz! We're so pleased to read about your service experience. Thank you for choosing Porsche Towson!

August 28, 2019

Excellent service The service was exceptional and very personal I can highly recommend the service center and would be likely to buy another Porsche. All good for me More

by Kdsm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Aug 29, 2019 -

Porsche Hunt Valley responded

Thank you for sharing your feedback! We're so happy to be able to make servicing your Porsche an enjoyable experience. Thank you for your kind words!

June 17, 2019

Excellent service As always, I am kept in the loop, and can plan my day accordingly when my vehicle is in for service. It is rare for any company to value their custome More

by Lithor21226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Jun 18, 2019 -

Porsche Hunt Valley responded

Thank you so much for the feedback and 5-star review, we do appreciate it!

April 17, 2019

Exceptional service, in terms of setting expectations, etc I have always had great experiences in having my car serviced at Towson Porsche. The work is done in a timely fashion and done right. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Apr 18, 2019 -

Porsche Hunt Valley responded

Thank you so much for taking the time out of your day to review our service department. We hope you'll continue to service with us for years to come. Thanks for choosing Porsche Towson for your service needs.

July 04, 2017

Very Dirty Service Inside: black, greasy footprints on the floor mats, black fingerprints on the headliner and doors. Outside: oil on all fenders. Many specks of somet More

by 2016 Cayman
Recommend Dealer
No
Employees Worked With
Brian Rogers
Jul 04, 2017 -

Porsche Hunt Valley responded

Thank you for taking the time to provide honest feedback. We take a tremendous amount of pride in our workmanship, and strive to deliver a pleasant and thorough service experience. It seems as though we have failed to deliver, and for that I do apologize. I would like to speak with you directly about your last visit. At your convenience, please reach out to me at 443-921-4610, or email at spostol@porschetowson.com. I look forward to hearing from you, and hope that we can easily resolve your concerns, Sincerely, Steve Postol General Manager Porsche Towson